Universal Service and Open Access


  • Universal Service Guide

    A key element of the Clinton Administration's vision is to provide a broad, modern concept of Universal Service and Open Access. In the past, Universal Service meant extending public access to "basic services" or what is known as "plain old telephone service" (POTS) at reasonable rates to the majority of households in the United States. This is still a major Administration and NTIA goal. Today, with dramatic technological advances and structural changes in the telecommunications sector, the traditional concept of Universal Service is in transition. ( See Benton Foundation Universal Service Library)

    The NTIA is creating a modern definition of basic service and looking at the issue of whether basic service should include access to the Internet. The NTIA is also examining service support and whether it should differ among households and key institutions. Affordability is also an issue facing the Administration, as well as who should contribute to the funding and who should benefit from it.

    Falling Through the Net

    Telecommunications Act of 1996 and E-Rate

    • Congress, through the Telecommunications Act of 1996 , has made important strides in shaping a new vision for Universal Service. For example, for the first time, the Universal Service concept now includes service discounts for eligible schools, libraries and rural health care providers in what is known as the E-Rate (Educational Rate). The NTIA has been very active in E-Rate. Recent letters concerning E-Rate include a May 1999 statement by Sec. of Commerce Daley and the joint letter signed by the Secretaries of Agriculture, Commerce, Education and Health & Human Services in June 1998.

    NTIA Filings on Universal Service


    Over the past several years, NTIA has filed comments for consideration by the Federal Communications Commission (FCC) and, prior to that, the Federal-State Joint Board on Universal Service which has made significant recommendations to the FCC on a number of these questions and issues. As part of its outreach program, NTIA's website features The New Universal Service: NTIA's Guide for Users.

    NTIA Reports related to Universal Service

    The NTIA has occasionally undertaken reports on the issue of universal service.

    Speeches, Testimony, and Statements Concerning Universal Service

    Secretary of Commerce William Daley, Assistant Secretary Larry Irving, and others often make speeches and statements regarding universal service.

    Universal Service Hearings and Public Comment

    The NTIA has at times sought public comment on universal service and open access issues.

    See Also

    Please direct further inquires on Universal Service to:

    James McConnaughey
    (jmcconnaughey@ntia.doc.gov)
    Office of Policy Analysis and Development
    National Telecommunications & Information Administration
    14th Street & Constitution Avenue, N.W., Room 4725
    Washington, D.C. 20230
    voice: (202) 482-1880
    fax: (202) 482-6173

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