FAQ (Frequently Asked Questions) Page

Question:

When I dial out with Windows 95 Dial-up adapter, I get the error message, "Unable to negotiate a compatible protocol," how can I resolve this error?

Answer:

1. Double-click on My Computer

2. Double-click on Dial-up Networking

3. Point the the connection that was created for BSU.NET and click on the right mouse button.

4. Click on Properties

5. Click on Configure.

6. Click on the Options tab.

7. Click on "Bring up a terminal window AFTER dialing"

8. Click OK until you are back to the Desktop.

This will bring up a Post Dial terminal window. The follow instructions will explain how to do a manual login.

9. Go to My Computer.

10. Double click on Dial-up Networking.

11. Double click on the “BSU.NET” icon.

12. Verify the phone number is correct.

13. Enter your username and password.

14. Click on Connect.

15. The modem should dial and connect.

16. A post dial terminal screen will appear.

17. Enter your username at the prompt followed by the key.

18. Enter your password at the prompt followed by the key.

19. Type PPP default at the ready> prompt followed by the key.

20. After PPP default is entered, there will be miscellaneous characters that will appear on your screen. You will need to click on your continue button or use the F7 key.

Your Internet Connection should now be established. You can now access your Internet programs.

Question:

I start the Internet and it doesn't dial, then it gives me a message that it could not find the site or that a unexpected error occurred.

Answer:

Usually, this happens when the computer has been turned off or crashed while in a Internet session. To solve this all you have to do is double click on My Computer, and then double click on Dial-Up Networking. Double click on the BSU.NET connection and sign on once. Now it should work again.

Question:

I'm being disconnected again and again, and I get the error message Unable to negotiate a compatible set of Network Protocols

Answer:

Every once in while the network components of Windows 95 load incorrectly, and then you have trouble connecting. The first thing to try is rebooting your computer (a good suggestion for most problems). If this doesn't work, then try this:

1. Click on Start, then Settings, then Control Panel

2. Once there, double click on the Network icon.

3. Choose TCP/IP and click Properties.

4. You will see a WINS Configuration tab there; click on it.

5. If Use DHCP Wins Resolution is selected, click on Disable WINS Resolution. If Disable WINS Resolution is selected, click on Use DHCP Wins Resolution.

6. Then click OK, then OK

7. Now allow it to reboot the computer and you should be set.

Question:

I typed the wrong password and username on my account for BSU.NET during installation. How do I change it?

Answer:

Just type the correct password and user name in the Connect To window. Once you successfully connect it will save the changes.

Question:

I have a save password option but it is always grayed out. How do I enable it?

Answer:

1. Click on Start, then Settings, then Control Panel.

2. Once there double click on the Network icon.

3. Now click on the Add button.

4. A list of Network components that you can install comes up. Choose Client then click add again.

5. On the left side scroll down to Microsoft, and on the right side the Client for Microsoft Networks should appear. Select it and click OK.

6. Now go to the identification tab and type a name to identify the computer and type BSU.NET as your workgroup

7. Click OK again.

8. Now Windows 95 will want to reboot the machine, go ahead.

9. Next time you sign on to the Internet your should have the option for saving your password.

WWW FAQ:

Windows NT:

Microsoft Windows NT Internet FAQ

Internet Resources for Windows NT

Windows '95:

Microsoft Windows '95 FAQ Page

Windows '98:

Microsoft Windows '98 FAQ Page

Other:

The Internet Frequently Asked Questions List

Microsoft FrontPage FAQ

Microsoft FAQ Page

05/19/99 03:42:21 PM