eShare Press Release


		December 1999 12.23.99 eShare Technologies and EIS International Resolve Dispute 12.20.99 Epiclearning.com now "talks" with students via eShare Technologies 12.17.99 OneSoft Selects eShare Technologies' Expressions Solution to Enhance Community Offering 12.16.99 eShare Technologies Poised to Meet Linux Demand 12.16.99 eShare Technologies to Provide Live Assistance to over 10,000 AOL Members Each Day eShare's NetAgent Technology a Component of AOL's Member Service Support 12.07.99 Biztravel.com Selects eShare's Netagent to give Travelers First-Class Online Customer Service First Travel Web Site Offering Live Online Customer Service Implements eShare's NetAgent Live Interaction and E-mail Management Solution November 1999 11.30.99 eShare Technologies and PeopleSupport Announce Extended Licensed Software Agreement Focused on Enhancing Online Customer Care 11.22.99 WorldGate Signs Broad Group of E-Commerce and Internet Content Partners Including eShare, DoubleClick and Gist.com 11.22.99 MindSpring Enterprises Selects eShare Technologies as its Customer Contact Management Solution Provider Leading Internet Service Provider Selects eShare's XChange Solution to Enhance its Customer Service Initiatives 11.18.99 nutrisystem.com Selects eShare Technologies to Provide Online Support for Web Visitors 11.17.99 BestSelections.com Selects eShare Technologies to Provide Enhanced, Real-Time Customer Service on the Web Using eShare's NetAgent, Premier Internet Shopping Site Offers Customers Unparalleled Support and Service 11.17.99 eShare Technologies Announces the Launch of the eShare Consultant Liaison Program 11.15.99 eChristmas is Coming! Smart eBusinesses Won't Let eCustomers Spend it eLone In Just 48 hours, eBusinesses Can Be Up and Running With eShare's NetAgent Live to Provide Web Customers with Real-Time Customer Support 11.09.99 ClientLogic Corporation, a leading provider of infrastructure solutions to technology and Internet companies, announced today a partnership with eShare Technologies ClientLogic leverages eShare's NetAgent(TM) software, the first integrated Web customer interaction solution that combines e-mail management with live interaction for eBusinesses, in support of ClientLogic's Internet customer-care solutions October 1999 10.25.99 eShare Technologies Partners With iWon.com, a New Destination Portal Featuring the Internet's Largest Guaranteed Cash Giveaway New Portal Leverages eShare's Interactive Customer Technology to Provide Web Visitors with Chat, Discussion Forums and More 10.6.99 Introducing eShare NetAgent™ 3.0 Industry's First Seamless Web Customer Contact Solution That Combines The Power of E-Mail Management With Live Interaction for E-Businesses 10.4.99 Melita International Renames Company to eShare Technologies Melita International (Nasdaq: MELI), a leading provider of unified web and telephony customer contact management solutions, announced that its Board of Directors has voted to change its corporate name to 'eShare Technologies, Inc.', effective immediately. September 1999 09.01.99 Melita International Completes Acquisition of eShare Technologies Combined Entity Creates "First of its Kind" Web and Telephony-Based Collaborative Customer Contact Management Solutions August 1999 08.27.99 AOL and eShare to Keynote DCI CRM Conference James Tito, CEO of Leading Provider of Internet Customer Interaction Center Software, and Ron Schott, IT Director of World Leader in Interactive Services, to Give Case Study of AOL Site 08.04.99 eShare Technologies Debuts NetAgent Re:sponse and the Industry's First Fully Integrated Internet Customer Care Solution NetAgent Re:sponse Helps E-Commerce Sites Get Their Burgeoning E-mail Load Under Control July 1999 07.30.99 eShare Technologies' New Connections Instant Messenger Gives Web Sites Freedom of Choice in the Instant Messaging Standards Debate 07.14.99 eShare and The Digital Club Festival Team to Give Concert-Goers and Music Fans Around the World a Place to Chat Online eShare Technologies Inc., the expert in human interaction on the Internet, today announced that it will team with the Digital Club Festival (www.digitalclubfest.com) to give concert-goers and music lovers an online destination where they can interact in real-time 24 hours a day. June 1999 06.22.99 CareerPath.com Builds 'Stickiness' Using eShare's Award-Winning Expressions Chat Technology CareerPath.com Adds Real-Time Chats with Career Management and Industry Experts, Bulletin Boards to Encourage Frequent Visits 06.14.99 eShare NetAgent Wins Editor's Choice Award from C@ll Center Solutions Magazine Publication Calls NetAgent One of the Most Powerful Internet Customer Interaction Tools on the Market May 1999 05.10.99 eShare Technologies and LinkShare Forge Strategic Alliance Partnership Gives E-Retailers Real Time Customer Service Capabilities 05.07.99 eShare Technologies Named Long Island's Fastest-Growing Software Company by LISTnet For the Second Straight Year, eShare Takes Home the Long Island Software Award for Best Internet Application April 1999 04.27.99 eShare Technologies Names Steve Rubel Director of Public Relations eShare Brings PR In-house to Build Awareness and Increase Sales 04.27.99 WWF.com's Usage Minutes and Advertising Impressions "Leap" With the Addition of eShare's Expressions Chat Technology Scalable Software Solutions Help the WWF Grow its Fan Community; WWF.com to Use eShare Expressions to Add Bulletin Boards, Chat Sites for WWF Talent 04.14.99 eShare Introduces Hosted Internet Customer Care Revolutionary Service Solution Delivers Power and Convenience March 1999 03.30.99 eShare and Aveo Partner to Close the Customer Support Loop Delivering the Right IT Experts at Exactly the Right Time 03.23.99 eShare Creates Interactive Water Cooler for Television Viewers Signs Rysher Entertainment as 150th Customer In iChat Transition Program 03.08.99 eShare Technologies Inc. Receives $6.5 Million in Financing, Bringing Total Amount to $13 Million Leading Provider of Internet Software and Services Continues to Bring Online Human Interaction to All 03.08.99 eShare Unveils The Next Generation Platform for Internet Customer Support NetAgent 2.1 Enables Unrivaled Integration and Scalability Out-of-the-Box 03.08.99 eShare Launches Revolutionary Chat Offering - eShare Expressions® 4.0 Enhancements to Award-Winning Chat Product Provide Industry-Leading Solution for Collaboration and Community Critical for Internet Success 03.02.99 EIS International and eShare Technologies Inc. Announce Reseller Agreement EIS to Offer Call Centers, Service Bureaus eShare's NetAgent™ Software 03.02.99 Conestoga College Brings the Classroom to the Students Interactive Technology Provided by eShare Technologies Is the First to Enable Students to Access Institution in Real-time 03.01.99 eShare Technologies Inc. Partners With Line4 to Provide Total CTI Business Solution LOS ANGELES — March 1, 1999 — eShare Technologies Inc., the expert in human interaction on the Internet, today announced at CTExpo, a strategic partnership with Line4, a pioneer in the field of computer telephony integration (CTI). February 1999 02.22.99 eShare Captures More Than 100 New Customers in Response to its iChat Transition Program Special Offer to Abandoned iChat Customers Results in Key Customer Wins for eShare 02.08.99 eShare's NetAgent™ Named 1998 Product of the Year by C@ll Center Solutions Magazine NetAgent Honored for Industry-Leading Web Customer Interaction Solution January 1999 01.14.99 eShare Technologies Strengthens Focus in New Year and Appoints Top-Level Executives Continuing to Grow as the Market Leader, eShare Announces New Executive Team 01.11.99 eShare Technologies Announces iChat Transition Program Provides Special Offer to Organizations Using Acuity's iChat Products December 1998 12.22.98 eShare Technologies Named in Silicon Alley Reporter's Top 100 For Second Consecutive Year, eShare Tops the Charts November 1998 11.16.98 AOL and eShare Enter into Licensing Arrangement for eShare's NetAgent Technology Commack, NY, November 16, 1998 — eShare Technologies, Inc. announced today that America Online, Inc. (NYSE: AOL) will license its NetAgent technology as part of AOL's ongoing initiative to help enhance its world-class customer service and support organization. 11.11.98 Twelve Point Rule Announces Partnership with the Leading Provider of Real-Time Web-Based Interaction Software, eShare Technologies New York, NY November 11, 1998 — Twelve Point Rule, Ltd., a New-York based interactive design and development agency, has partnered with eShare Technologies to bring clients real-time online customer service and build thriving Web communities. 11.10.98 eShare Technologies Announces iChat Transition Program Inference k-Commerce Suite to Include eShare's NetAgent to Deliver Interactive Web-Based Access to Answers and Solutions 11.09.98 E-Commerce Business is in Full Bloom at 1-800-FLOWERS® 1-800-FLOWERS Implements eShare's Net Agent Solution to Offer Real Time Customer Service via Web Site October 1998 10.29.98 NetAgent™ 2.0 strengthens eShare's lead in On-line Sales and Customer Service Software Enables Businesses to Quickly and Efficiently Launch Next-Generation eCommerce Systems 10.29.98 eShare Interactive Chat Technology Utilized in First On-line Space Mission Broadcast TV on the Web Network to Broadcast Historic John Glenn Flight and Carry Exclusive Commentary by Buzz Aldrine September 1998 09.29.98 IBM Targets ISPs with 13 New "Server Proven" Software Solutions Available for Netfinity Servers San Jose, CA, September 29, 1998 — IBM today announced that 13 new software packages aimed at Internet Service Providers (ISPs) have been added to its roster of Netfinity "ServerProven" products — accessories and software that have been tested and validated to work in specified configurations on IBM Netfinity servers. 09.28.98 Sage Networks and eShare Technologies enter into strategic alliance to offer best-of-class Hosted Interactive Communications Cambridge, MA, and Commack, NY, September 28, 1998 — Sage Networks, Inc., a company focused on becoming the industry benchmark in Web hosting today announced a strategic partnership with eShare Technologies, a leading developer of powerful enterprise-class interaction software and services for the Internet. August 1998 08.25.98 Next Generation of AT&T Chat 'n Talk Debuts on Lycos, Enabling Multiple Parties to Turn Chat into Voice BASKING RIDGE, N.J. — (BUSINESS WIRE) — Aug. 25, 1998 — The next generation of AT&T Chat `N Talk (www.chatntalk.att.com) today makes its debut on Lycos (NASDAQ:LCOS - news), "Your Personal Guide to the Internet,'' enabling up to seven people to turn an online chat session into a confidential, real-time voice conversation. 08.10.98 eShare Enables Online Training at Yale Becomes the 100th Educational Institution to License Interactive Chat Technology From eShare June 1998 06.22.98 eShare Technologies shows a Dramatic Increase in Market Share After 12 Months, eShare Surges Past Competition to Command 45% of the Web-based Enterprise Interaction Technologies Market May 1998 eShare Champions Children's Miracle Networks Expressions Suite Enables Ground-Breaking "SimulChat" Session 05.12.98 Computer Associates teams with eShare Technologies to sponsor Internet Chat on Missing Children Awareness Online Interactive Discussion Focuses On Photo Identification As Key To Finding Missing Children 05.07.98 eShare Wins Top Award at LISA eShare honored for Overall Best Software at 1998 Long Island Software Awards April 1998 eShare Technologies Announces New Breed of On-line Sales and Customer Service Software eShare NetAgent™ Allows Users to Quickly Efficiently Assist Customers Via The Web 04.06.98 Doris Granatowski Joins eShare Technologies As Chief Operating Officer COMMACK, NY (April 6, 1998) — eShare Technologies announced today that Doris A. Granatowski has joined the company as chief operating officer. March 1998 03.23.98 eShare Technologies Announces Expressions™ Interaction Suite 3.1 COMMACK, NY (March 23, 1998) — eShare Technologies announces eShare Expressions® Interaction Suite 3.1. December 1997 12.11.97 eShare Technologies Announces Partnership with BSDI BSDI to License eShare Expressions Core Technology to Deliver Chat Hosting Solutions to BSDI's ISP and Reseller Customer Base 12.10.97 AT&T Worldnet Service Chooses eShare Expressions' Core Technology Largest Direct Internet Service in the United States Provides Real-Time Interaction and Community with eShare Technologies November 1997 11.10.97 eShare Technologies, Inc. Receives an Additional $4 Million in Capital Investment Also Announces Development Partnership with Computer Associates International, Inc. October 1997 10.08.97 eShare Technologies and LYCOS Announce Strategic Alliance Lycos Adopts eShare Technologies Expressions 3.0 for Online Community Chats September 1997 09.03.97 eShare Technologies Enters New Strategic Partnership CLIQNOW! To Distribute eShare Expressions to Channel clients August 1997 08.12.97 eShare Technologies Strengthens Lead in ISP Market Signs Agreements With 50 Internet Service Providers to Offer Live Text and Discussion Forums Service to Corporate Customers July 1997 07.21.97 eShare Technologies Expressions Cartridge for Oracle Web Application Server Provides Online Communications Solutions eShare Expressions Recognized in Oracle Cartridge Solutions Competition June 1997 06.17.97 UUNET Adds Discussion and Chat Capabilities to Hosting Services Service Based on eShare Expressions 06.13.97 eShare Reunion, First-ever Personal, Safe Web Chat Released By Online Communications Market Leader, eShare Technologies GeoCities, World's Largest Online Community, First to Employ eShare Reunion as Community Building Tool May 1997 05.26.97 Market Leader eShare Technologies Creates Channel Partner Program as Web-based Chat BBS Software is Rapidly Adopted Value-Added Resellers, Systems Integrators and Web Developers Seek to Implement Chat in Internet/Intranet Applications 05.14.97 Pioneering Master Chat Server From Market Leader eShare Introduces New Era in Chat Ease, Buddy connectivity, and Chat Channels Midway Server and Chat Software Expressions Enable Chatters To Move From Web-Site Only Chat To Internet-wide Chat Through "Teleporting" 05.13.97 eShare Chat Technology Enables Far-Flung U.S. Armed Forces and Families to Reunite Online Former Members of the U.S. Marines Naval Reserve Provide Web-Based Community for Veterans, Members of U.S. Armed Forces and Their Separated Loved-Ones to Chat Online 05.06.97 Breakthrough Web Chat Technology From Market Leader eShare Provides Databases Internet-wide Buddy Lists and Adds HTML Client to Firewall Friendly Java Version eShare Expressions 1.1 Boosts Web Site and Business-to-Business Community Building March 1997 03.13.97 eShare Technologies Announces First Easy to Use UNIX Based Chat Server eShare Expressions Chat Technology Opens Up New Revenue Streams for UNIX Dominated Internet Service Provider Market 03.13.97 eShare Technologies Licenses Next Generation Chat Server to GeoCities for Community-building and Event Hosting Services Largest Community on the World Wide Web Becomes Latest Company to Adopt eShare's Acclaimed Technology, eShare Expressions 03.11.97 eShare Technologies licenses breakthrough Chat Server to onLive! Technologies, Leader in Web-based Group Communications eShare Expressions Software Allows OnLive! to Add Text-Based Communication to Voice Conferencing Product Line February 1997 02.21.97 eShare Targets Two Birds with One Server "Over the Next Few Years Internet Chat Services Will Change The Way Consumers Think About Content" — James Tito, CEO, eShare 02.20.97 Start-up eShare Technologies Redefines Web-based Chat Market with Release of Expressions�, The First Powerful Yet Easy to Install Java-based Chat Software Lotus Development and Sony Music are Early Adopters of Breakthrough-Entry into New Category of Inclusivity Technology January 1997 01.22.97 eShare Technologies Announces Strategic Partnership with Lotus Development Corp. to Bring Chat to Virtual Lotusphere Web Site First Move in Broad Two-Year Strategic Partnership November 1996 11.12.96 Softbank Ventures, Chase Capital Partners and Flatiron Partners Invest in eShare Technologies, Inc. $2.5 Million Earmarked for Internet Chat Software Company

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