AOL intends to use eShare's NetAgent technology as part of its efforts to enhance its real-time interactive support of AOL members.

"We are pleased that the world's largest membership-based online service provider has chosen to license our customer interaction software," said James Tito, President and Chief Executive Officer of eShare Technologies, Inc. "eShare's objective from the outset has been to provide the industry's leading customer interaction software, and with this agreement we take a major step toward realizing that goal."

NetAgent is an on-line, web-based customer interaction solution that enables customer support representatives to efficiently identify and resolve customer service and support issues. eShare's NetAgent features a powerful server that supports intelligent queuing and routing of customers through multi-tier queues, plus, an integrated knowledge-base that stores and remembers sales and support scripts, as well as frequently asked questions, files and web pages.

For more information regarding eShare Technologies' NetAgent, contact eShare Technologies by phone at 888-374-2734 or 516-864-4700, or visit the company's Internet Web-site at http://www.eshare.com.

About eShare Technologies, Inc.
eShare Technologies, Inc. (www.eshare.com) delivers powerful enterprise-class interaction software and services that are crucial for eBusiness. These innovative technologies include web-based customer service and support, customer self-service, live conferencing and events, distance learning, Community chat, threaded discussion forums, and custom integration tools. Current eShare Technologies clients include AT&T WorldNet Service, Computer Associates, GeoCities, Lycos, networkMCI, UUNet, the University of Florida, Pfizer, Bertelsmann, Columbia University, Hewlett Packard, Xerox and 1-800-FLOWERS.

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