Commack, NY — May 10, 1999 — eShare Technologies and New York-based LinkShare Corp. have formed a strategic alliance to give LinkShare's 150 premier online merchant clients real-time customer service capabilities. LinkShare's client roster includes marquee names in e-retailing such as Borders.com, Cyberian Outpost, dELiA*s, Dell, The Disney Store Online, Sharper Image, and Virtual Vineyards.

As part of the initial agreement, LinkShare will offer all 150 of its merchant clients a single-seat license for eShare NetAgent™ at no cost to the merchant. eShare NetAgent is a customer interaction software solution that helps online stores both manage their inbound e-mail traffic and engage in a real-time dialog with their Web site visitors. In addition, LinkShare will become a NetAgent reseller and the two companies will share revenue generated when LinkShare merchants purchase additional NetAgent licenses.

"eShare and LinkShare are committed to making the Internet a more customer-friendly place to shop. We want to add a human element to the online shopping experience," said James Tito, eShare's Chairman and CEO. Tito pointed to a recent Yankelovich Partners study that revealed that a startling 63% of Internet users say they will not buy anything online until there is more human interaction involved. "This alliance puts a powerful customer service tool in the hands of LinkShare's customers - the e-commerce leaders - and helps us get one step closer to our goal."

"This partnership offers tremendous benefits to our clients," said Jerome H. Kern, CEO of LinkShare Corporation. "eShare's ability to provide exceptional customer service partnered with LinkShare's leadership position in the e-commerce marketing space creates a powerful combination." LinkShare facilitates e-commerce by providing companies doing business on the Web with the tools and technology to cross-refer their customers, strengthening their own customer relationships and generating revenue in the process.

About LinkShare Corporation
LinkShare Corporation (http://www.linkshare.com) is the leader in harnessing the power of the Web for e-commerce. As the premier provider of partnership-based marketing programs, LinkShare facilitates e-commerce for leading online companies by providing them with the tools and technology to cross-refer their customers, strengthening their own customer relationships and generating revenue in the process. LinkShare's partnership-based selling models are an essential part of the marketing mix and a necessary complement to such traditional marketing vehicles as advertising. In addition to providing technology, LinkShare serves as an independent third party, tracking and verifying customer referrals and transactions, and managing the related revenue structures. The company currently services more than 150 retailers and manages a network of tens of thousands of affiliate sites. LinkShare is privately owned and headquartered in New York City, with offices in San Francisco and Denver.

About eShare Technologies
eShare Technologies, Inc. (http://www.eshare.com) delivers powerful enterprise-class interaction software and services that are crucial for eBusiness. These innovative technologies include web-based customer service and support, customer self-service, live conferencing and events, distance learning, Community chat, threaded discussion forums, and custom integration tools. Current eShare Technologies clients include AOL, AT&T WorldNet Service, Computer Associates, GeoCities, Lycos, networkMCI, UUNet, the University of Florida, Pfizer, Bertelsmann, Columbia University, Hewlett Packard, Xerox and 1-800-FLOWERS.

# # #