Surveys increasingly admonish that online shoppers want online customer service. By enabling real-time communication with your live customer care representatives and automating customer e-mail response, eShare NetAgent gives you the most powerful and complete solution for superior customer service. In today's Web-based storefronts, where competitors linger a mere mouse-click away, superior service is not only a tangible benefit to your customers, but a significant competitive advantage in your e-commerce strategy.

NetAgent Overview

		• Introduction • NetAgent Overview • How eShare NetAgent Works • Live Agent Interaction • Agent Productivity Maximimzer • Visitor Monitoring • Automated E-mail Response • Unified Customer History • Management Control & Reporting • Enterprise Data Access • Other Features • System Requirements

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