AWSTemplateFormatVersion: "2010-09-09"
Description: CloudFormation Template for bus demo
Parameters:
ConnectInstanceARN:
Type: String
Description: "Enter in your ARN for your Amazon Connect Instance. The format should be as follows: arn:aws:connect:<AWSRegion>:<AccountNumber>:instance/<ConnectInstanceID>"
ConnectInstanceID:
Type: String
Description: "Enter in your instance ID. This is the last numbers after the final slash in the Connect instance ARN. For example, the ConnectInstanceID at the end of the following ARN arn:aws:connect:<AWSRegion>:<AccountNumber>:instance/<ConnectInstanceID>"
ConnectOutboundCampaignQueueARN:
Type: String
Description: "Enter in the ARN of the Connect Queue that will be associated with the Outbound Campaign. This is located under the Queue information in the Queue settings."
ConnectPhoneNumber:
Type: String
Description: "Enter in the Phone Number that will be associated with the Outbound Campaign. For the format, put in + followed by the country code and then the phone number. For Example: +12223334444"
OutboundCampaignKMSKeyARN:
Type: String
Description: "Enter in the arn for the KMS key that is associated with the Outbound Campaign. This can be found under Encryption settings in Telephony options"
Resources:
ConnectCampaign:
Type: AWS::ConnectCampaigns::Campaign
Properties:
ConnectInstanceArn:
Ref: ConnectInstanceARN
DialerConfig:
ProgressiveDialerConfig:
BandwidthAllocation: 1.0
Name: Outbound_Campaign_Bus_Demo
OutboundCallConfig:
ConnectContactFlowArn: !GetAtt OutboundCampaignContactFlow.ContactFlowArn
ConnectQueueArn:
Ref: ConnectOutboundCampaignQueueARN
ConnectSourcePhoneNumber:
Ref: ConnectPhoneNumber
ConnectOutboundCampaignIAMRole:
Type: AWS::IAM::Role
Properties:
RoleName: "Outbound-Campaign-Pinpoint-Policy"
Policies:
- PolicyName: OutboundCampaignPolicy
PolicyDocument:
Version: "2012-10-17"
Statement:
- Effect: "Allow"
Action:
- 'connect-campaigns:PutDialRequestBatch'
- 'connect-campaigns:StartCampaign'
- 'kms:Decrypt'
- 'connect-campaigns:GetCampaignState'
- 'connect-campaigns:GetCampaignStateBatch'
- 'connect-campaigns:CreateCampaign'
Resource:
- !Sub "arn:aws:connect-campaigns:${AWS::Region}:${AWS::AccountId}:campaign/*"
- !Ref OutboundCampaignKMSKeyARN
AssumeRolePolicyDocument:
Version: "2012-10-17"
Statement:
- Effect: Allow
Principal:
Service:
- pinpoint.amazonaws.com
Action:
- 'sts:AssumeRole'
Condition:
StringEquals:
"AWS:SourceAccount": !Sub "${AWS::AccountId}"
ArnLike:
"AWS:SourceArn": !GetAtt PinpointProject.Arn
"AWS:SourceArn": !Sub
- "arn:aws:mobiletargeting:${AWS::Region}:${AWS::AccountId}:apps/${PinpointProjectID}/*"
- PinpointProjectID: !Ref PinpointProject
Description: "IAM role created for Bus Demo"
LambdaIAMRole:
Type: AWS::IAM::Role
Properties:
RoleName: "BusDemoLambdaRoleIAM"
Policies:
- PolicyName: CloudWatchCFTPolicy
PolicyDocument:
Version: "2012-10-17"
Statement:
- Effect: "Allow"
Action:
- 'logs:CreateLogGroup'
- 'logs:CreateLogStream'
- 'logs:PutLogEvents'
Resource: '*'
- PolicyName: ConnectPolicy
PolicyDocument:
Version: "2012-10-17"
Statement:
- Effect: "Allow"
Action:
- 'connect:DescribeInstance'
- 'connect:DescribeInstanceAttribute'
- 'connect:UpdateInstanceAttribute'
- 'connect:ListInstances'
Resource: !Ref ConnectInstanceARN
- PolicyName: CFTPolicyPinpoint
PolicyDocument:
Version: "2012-10-17"
Statement:
- Effect: "Allow"
Action:
- 'mobiletargeting:CreateJourney'
- 'mobiletargeting:GetJourney'
- 'mobiletargeting:ListJourneys'
- 'mobiletargeting:UpdateJourney'
- 'mobiletargeting:UpdateJourneyState'
- 'mobiletargeting:ListTemplates'
- 'mobiletargeting:GetEmailTemplate'
- 'mobiletargeting:GetSmsTemplate'
- 'mobiletargeting:GetVoiceTemplate'
- 'mobiletargeting:SendMessages'
Resource:
- !GetAtt PinpointProject.Arn
- !GetAtt PinpointEmailTemplate.Arn
- !GetAtt PinpointSMSTemplate.Arn
- !Sub "${PinpointProject.Arn}/*"
- PolicyName: CFTPassRolePolicy
PolicyDocument:
Version: "2012-10-17"
Statement:
- Effect: "Allow"
Action:
- 'iam:PassRole'
Resource: !GetAtt ConnectOutboundCampaignIAMRole.Arn
AssumeRolePolicyDocument:
Version: "2012-10-17"
Statement:
- Effect: Allow
Principal:
Service:
- lambda.amazonaws.com
Action:
- 'sts:AssumeRole'
Description: "IAM role created Lambda for Bus Demo"
LambdaAPIIAMRole:
Type: AWS::IAM::Role
Properties:
RoleName: "BusDemoLambdaAPIRoleIAM"
Policies:
- PolicyName: CloudWatchCFTPolicy
PolicyDocument:
Version: "2012-10-17"
Statement:
- Effect: "Allow"
Action:
- 'logs:CreateLogGroup'
- 'logs:CreateLogStream'
- 'logs:PutLogEvents'
Resource: '*'
- PolicyName: CFTPolicyPinpoint
PolicyDocument:
Version: "2012-10-17"
Statement:
- Effect: "Allow"
Action:
- 'mobiletargeting:CreateJourney'
- 'mobiletargeting:GetJourney'
- 'mobiletargeting:ListJourneys'
- 'mobiletargeting:UpdateJourney'
- 'mobiletargeting:UpdateJourneyState'
- 'mobiletargeting:ListTemplates'
- 'mobiletargeting:GetEmailTemplate'
- 'mobiletargeting:GetSmsTemplate'
- 'mobiletargeting:GetVoiceTemplate'
- 'mobiletargeting:SendMessages'
Resource:
- !GetAtt PinpointProject.Arn
- !GetAtt PinpointEmailTemplate.Arn
- !GetAtt PinpointSMSTemplate.Arn
- !Sub "${PinpointProject.Arn}/*"
- PolicyName: ConnectPolicy
PolicyDocument:
Version: "2012-10-17"
Statement:
- Effect: "Allow"
Action:
- 'connect:DescribeInstance'
- 'connect:DescribeInstanceAttribute'
- 'connect:UpdateInstanceAttribute'
- 'connect:ListInstances'
- 'connect:AssociateBot'
- 'connect:AssociateLexBot'
- 'connect:AssociateLambdaFunction'
- 'connect:ListLambdaFunctions'
- 'connect:ListLexBots'
- 'connect:DisassociateLexBot'
- 'connect:DisassociateBot'
- 'connect:ListBots'
Resource:
- !Ref ConnectInstanceARN
- !GetAtt BusDemoLexBot.Arn
- !GetAtt LexBotAlias.Arn
- PolicyName: CFTPolicyLex
PolicyDocument:
Version: "2012-10-17"
Statement:
- Effect: "Allow"
Action:
- 'lex:GetBot'
- 'lex:GetBots'
- 'lex:GetBotAlias'
- 'lex:GetBotAliases'
- 'lex:GetBotAlias'
- 'lex:ListBotRecommendations'
- 'lex:DescribeBotVersion'
- 'lex:GetSession'
- 'lex:ListTagsForResource'
- 'lex:DescribeResourcePolicy'
- 'lex:DescribeSlotType'
- 'lex:ListBotAliases'
- 'lex:DescribeBotAlias'
- 'lex:CreateResourcePolicy'
- 'lex:DeleteResourcePolicy'
- 'lex:UpdateResourcePolicy'
Resource:
- !GetAtt BusDemoLexBot.Arn
- !GetAtt LexBotAlias.Arn
- PolicyName: CFTPassRolePolicy
PolicyDocument:
Version: "2012-10-17"
Statement:
- Effect: "Allow"
Action:
- 'iam:PassRole'
Resource: !GetAtt ConnectOutboundCampaignIAMRole.Arn
- PolicyName: CFTLambdaAccessPolicy
PolicyDocument:
Version: "2012-10-17"
Statement:
- Effect: "Allow"
Action:
- 'lambda:GetAlias'
- 'lambda:ListFunctions'
- 'lambda:GetFunction'
- 'lambda:AddPermission'
- 'lambda:RemovePermission'
Resource:
- !Sub "arn:aws:lambda:${AWS::Region}:${AWS::AccountId}:function:LambdaPinpointOutboundCampaign-${AWS::AccountId}"
- !Sub "arn:aws:lambda:${AWS::Region}:${AWS::AccountId}:function:LambdaAPI-${AWS::AccountId}"
- !Sub "arn:aws:lambda:${AWS::Region}:${AWS::AccountId}:function:LambdaPinpointSMSEmail-${AWS::AccountId}"
AssumeRolePolicyDocument:
Version: "2012-10-17"
Statement:
- Effect: Allow
Principal:
Service:
- lambda.amazonaws.com
Action:
- 'sts:AssumeRole'
Description: "IAM role created Lambda for Bus Demo"
LexBotIAMRole:
Type: AWS::IAM::Role
Properties:
AssumeRolePolicyDocument:
Version: "2012-10-17"
Statement:
- Effect: Allow
Principal:
Service:
- lexv2.amazonaws.com
Action:
- "sts:AssumeRole"
Path: "/"
Policies:
- PolicyName: LexRuntimeRolePolicy
PolicyDocument:
Version: 2012-10-17
Statement:
- Effect: Allow
Action:
- "polly:SynthesizeSpeech"
- "comprehend:DetectSentiment"
Resource: "*"
BusDemoLexBot:
Type: AWS::Lex::Bot
Properties:
BotLocales:
- LocaleId: "en_US"
NluConfidenceThreshold: 0.40
VoiceSettings:
VoiceId: "Joanna"
Description: "Lex bot for the Bus Demo"
SlotTypes:
- Name: "yes_no_slot_type"
Description: "Yes or no slot values"
SlotTypeValues:
- SampleValue:
Value: "No"
- SampleValue:
Value: "Yes"
ValueSelectionSetting:
ResolutionStrategy: ORIGINAL_VALUE
Intents:
- Name: "FallbackIntent"
Description: "Default intent when no other intent matches"
ParentIntentSignature: "AMAZON.FallbackIntent"
- Name: "BusDelay_Intent"
IntentClosingSetting:
ClosingResponse:
AllowInterrupt: True
MessageGroupsList:
- Message:
PlainTextMessage:
Value: "Thank you! I will go ahead and update the bus status and send an update to the student's parents."
IsActive: True
Description: "Intent for the bus delay"
SampleUtterances:
- Utterance: "I want to report that my bus broke down"
- Utterance: "My bus broke down"
- Utterance: "I want to report a bus delay"
- Utterance: "Bus broke down"
SlotPriorities:
- Priority: 2
SlotName: BusNumber
- Priority: 1
SlotName: YesNoSlot
Slots:
- Name: "BusNumber"
Description: "Slot for the bus number"
SlotTypeName: "AMAZON.Number"
ValueElicitationSetting:
SlotConstraint: "Required"
PromptSpecification:
MessageGroupsList:
- Message:
PlainTextMessage:
Value: "Okay, thank you. What is your bus number?"
MaxRetries: 4
AllowInterrupt: true
- Name: "YesNoSlot"
Description: "Slot for yes no confirmation"
SlotTypeName: "yes_no_slot_type"
ValueElicitationSetting:
SlotConstraint: "Required"
PromptSpecification:
MessageGroupsList:
- Message:
PlainTextMessage:
Value: "Just to confirm, you're calling to say that the bus broke down?"
MaxRetries: 4
AllowInterrupt: true
DataPrivacy:
ChildDirected: false
Description: "Bus Demo Lex Bot"
IdleSessionTTLInSeconds: 300
Name: "Edu_Demo_Bot"
RoleArn: !GetAtt LexBotIAMRole.Arn
LexBotVersion:
Type: AWS::Lex::BotVersion
Properties:
BotId: !GetAtt BusDemoLexBot.Id
BotVersionLocaleSpecification:
- LocaleId: en_US
BotVersionLocaleDetails:
SourceBotVersion: DRAFT
LexBotAlias:
Type: AWS::Lex::BotAlias
Properties:
BotAliasName: "LexBot-BusDemo-Alias"
BotId: !GetAtt BusDemoLexBot.Id
BotVersion: !GetAtt LexBotVersion.BotVersion
PinpointProject:
Type: AWS::Pinpoint::App
Properties:
Name: Bus-Pinpoint-Project
PinpointProjectSMS:
Type: AWS::Pinpoint::SMSChannel
Properties:
ApplicationId: !Ref PinpointProject
Enabled: True
PinpointEmailTemplate:
Type: AWS::Pinpoint::EmailTemplate
Properties:
Subject: "Bus Delay"
TemplateDescription: String
TemplateName: "Bus-Email-Channel-Template"
TextPart: "Hello, this is a message is to inform you that your child's bus has been delayed. We will send another message once the bus starts moving again. Thank you!"
PinpointSMSTemplate:
Type: AWS::Pinpoint::SmsTemplate
Properties:
Body: "Hello, this is a message is to inform you that your child's bus has been delayed. We will send another message once the bus starts moving again. Thank you!"
TemplateName: "Bus-SMS-Channel-Template"
LambdaAPI:
Type: AWS::Lambda::Function
Properties:
FunctionName: !Sub 'LambdaAPI-${AWS::AccountId}'
Environment:
Variables:
LexBotName : !GetAtt LexBotAlias.Arn
LambdaConnect1: !GetAtt LambdaPinpointSMSEmail.Arn
LambdaConnect2: !GetAtt LambdaPinpointOutboundCampaign.Arn
ConnectARN: !Ref ConnectInstanceARN
ConnectID: !Ref ConnectInstanceID
ConnectFlowID: !Ref MainContactFlow
Region: !Ref AWS::Region
Role: !GetAtt LambdaAPIIAMRole.Arn
Handler: index.lambda_handler
Runtime: "python3.9"
Code:
ZipFile: |
import json
import boto3
import os
connect_client = boto3.client('connect')
s3_client = boto3.client('s3')
botName = os.environ.get('LexBotName')
lambda1 = os.environ.get('LambdaConnect1')
lambda2 = os.environ.get('LambdaConnect2')
connectArn = os.environ.get('ConnectInstanceARN')
connectNumber = os.environ.get('ConnectNumber')
connect_instance_id = os.environ.get('ConnectID')
connectFlowID = os.environ.get('ConnectFlowID')
name = "bus-demo" + "-" + connect_instance_id
region = os.environ.get('Region')
def associateBotConnect():
response = connect_client.associate_bot(
InstanceId = connect_instance_id,
LexV2Bot={
'AliasArn': botName
}
)
def associateLambda(lambda_name):
response = connect_client.associate_lambda_function(
InstanceId = connect_instance_id,
FunctionArn = lambda_name
)
def lambda_handler(event, context):
associateBotConnect()
associateLambda(lambda1)
associateLambda(lambda2)
return {
'statusCode': 200,
'body': json.dumps('Hello from Lambda!')
}
LambdaPinpointSMSEmail:
Type: AWS::Lambda::Function
Properties:
FunctionName: !Sub 'LambdaPinpointSMSEmail-${AWS::AccountId}'
Environment:
Variables:
PinpointApplicationId : !Ref PinpointProject
SMSEmailSegmentId: "Email and SMS Pinpoint Segment ID"
EmailId : "Email used to send the Bus Alerts out"
Region: !Ref AWS::Region
Runtime: "python3.9"
Role: !GetAtt LambdaIAMRole.Arn
Handler: index.lambda_handler
Code:
ZipFile: |
import json
import boto3
import os
import datetime
import random
currRegion = os.environ.get('Region')
client = boto3.client('pinpoint')
appID = os.environ.get('PinpointApplicationId')
smsEmailSegmentID = os.environ.get('SMSEmailSegmentId')
emailAddress = os.environ.get('EmailId')
def createEvent():
curr_date_time = datetime.datetime.now()
start_date_time = curr_date_time + datetime.timedelta(0,30)
end_date_time = curr_date_time + datetime.timedelta(0,3000)
eventActive = False
while (eventActive == False):
randomNum = random.randint(0,1000)
randomEmailNum = random.randint(2000,3000)
newAttemptName = 'Attempt' + str(randomNum)
try:
newEvent(newAttemptName, end_date_time, start_date_time)
eventActive = True
except Exception as e:
print(e)
def newEvent(attemptName, end_date_time, start_date_time):
response = client.create_journey(
ApplicationId = appID,
WriteJourneyRequest = {
'LocalTime': False,
'Name' : attemptName,
'Limits': {
'EndpointReentryInterval': 'P1D'
},
'StartCondition' : {
'SegmentStartCondition' : {
'SegmentId' : smsEmailSegmentID
},
},
'Schedule' : {
'EndTime': end_date_time,
'StartTime': start_date_time,
'Timezone' : 'UTC'
},
'Activities' : {
'KTR5zCDBWY': {
'SMS': {
'MessageConfig': {
'MessageType': 'PROMOTIONAL'
},
'NextActivity': 'N5aNHbuleH',
'TemplateName': 'Bus-SMS-Channel-Template'
}
},
'N5aNHbuleH': {
'EMAIL': {
'MessageConfig': {
'FromAddress': emailAddress
},
'TemplateName': 'Bus-Email-Channel-Template'
}
},
},
'RefreshOnSegmentUpdate': True,
'StartActivity': 'KTR5zCDBWY',
'State' : 'ACTIVE',
}
)
def lambda_handler(event, context):
response = createEvent()
return {
'statusCode': 200,
'body': json.dumps('Hello from Lambda!')
}
LambdaPinpointOutboundCampaign:
Type: AWS::Lambda::Function
Properties:
FunctionName: !Sub 'LambdaPinpointOutboundCampaign-${AWS::AccountId}'
Environment:
Variables:
PinpointApplicationId : !Ref PinpointProject
VoiceSegmentId: "Voice Pinpoint Segment ID"
ConnectCampaignArn : !GetAtt ConnectCampaign.Arn
ConnectExecutionRoleARN: !GetAtt ConnectOutboundCampaignIAMRole.Arn
Role: !GetAtt LambdaIAMRole.Arn
Handler: index.lambda_handler
Runtime: "python3.9"
Code:
ZipFile: |
import json
import boto3 as py2
import os
import datetime
import random
currRegion = os.environ.get('Region')
client = py2.client('pinpoint', region_name = currRegion)
appID = os.environ.get('PinpointApplicationId')
voiceSegmentID = os.environ.get('VoiceSegmentId')
connectCampaignArn = os.environ.get('ConnectCampaignArn')
connectCampaignExecutionRoleArn = os.environ.get('ConnectExecutionRoleARN')
def createEvent():
curr_date_time = datetime.datetime.now()
start_date_time = curr_date_time + datetime.timedelta(0,30)
end_date_time = curr_date_time + datetime.timedelta(0,3000)
randomNum = random.randint(0,1000)
randomEmailNum = random.randint(2000,3000)
newAttemptName = 'Attempt' + str(randomNum)
newEvent(newAttemptName, end_date_time, start_date_time)
def newEvent(attemptName, end_date_time, start_date_time):
response = client.create_journey(
ApplicationId = appID,
WriteJourneyRequest = {
'LocalTime': False,
'Name' : attemptName,
'Limits': {
'EndpointReentryInterval': 'P1D'
},
'StartCondition' : {
'SegmentStartCondition' : {
'SegmentId' : voiceSegmentID
},
},
'Schedule' : {
'EndTime': end_date_time,
'StartTime': start_date_time,
'Timezone' : 'UTC'
},
'Activities' : {
'q3ppIg8zos': {
'ContactCenter': {
}
}
},
'RefreshOnSegmentUpdate': True,
'StartActivity': 'q3ppIg8zos',
'State' : 'ACTIVE',
'JourneyChannelSettings' : {
'ConnectCampaignArn': connectCampaignArn,
'ConnectCampaignExecutionRoleArn': connectCampaignExecutionRoleArn
}
}
)
def lambda_handler(event, context):
print(py2.__version__)
createEvent()
return {
'statusCode': 200,
'body': json.dumps('Hello from Lambda!')
}
MainContactFlow:
Type: AWS::Connect::ContactFlow
Properties:
Name: "Bus-Delay-ContactFlow"
InstanceArn:
Ref: ConnectInstanceARN
Type: "CONTACT_FLOW"
Content: |
{"Version":"2019-10-30",
"StartAction":"153e2b75-3a1f-4e2f-a251-4c0ed0abfecc",
"Metadata":{"entryPointPosition":{"x":15,"y":15},"snapToGrid":false,"ActionMetadata":{"153e2b75-3a1f-4e2f-a251-4c0ed0abfecc":{"position":{"x":163,"y":138}},"a7777449-8077-4580-8308-aca06bdc0c52":{"position":{"x":412,"y":516},"conditionMetadata":[{"id":"47918fba-b70e-4dc0-8611-5b01f380e1b5","value":"BusDelay_Intent"},{"id":"fe897f95-0678-4b66-8439-245676933b73","value":"BusUpdate_Intent"}],"useDynamic":false,"dynamicMetadata":{},"useLexBotDropdown":true,"useDynamicLexBotArn":false,"lexV2BotName":"Edu_Demo_Bot"},"62a01b50-0a65-499f-8ebf-34a0a4123d5d":{"position":{"x":664,"y":351},"dynamicParams":["YesNoAttribute","BusNumAttribute"]},"95b0f807-45f7-497a-aa6c-1d939144f5a8":{"position":{"x":892,"y":103},"conditionMetadata":[{"operator":{"name":"Contains","value":"Contains","shortDisplay":"contains"},"value":"Yes","id":"97f2bc8b-27ba-4247-8d76-540481f23f1a"},{"operator":{"name":"Contains","value":"Contains","shortDisplay":"contains"},
"value":"No","id":"2d865f9d-1144-410c-ae5b-0f5bf857bc40"},{"operator":{"name":"Contains","value":"Contains","shortDisplay":"contains"},"value":"yes","id":"f47c343d-1b1e-4dc8-9d40-0cc07e0a0c96"},{"operator":{"name":"Contains","value":"Contains","shortDisplay":"contains"},"value":"no","id":"896b13b0-7fe8-4890-852b-182c9e3ab512"}]},"18b171cd-000d-4036-90e3-10c6ac3ae1a8":{"position":{"x":1131,"y":66},"dynamicMetadata":{},"useDynamic":false},"cdcb242d-acc3-40b5-b742-ebf6e9c31c04":{"position":{"x":1957,"y":674}},"cf204906-c306-4324-bb66-136130f50a81":{"position":{"x":1395,"y":14},"dynamicMetadata":{},"useDynamic":false},"72954a4e-e968-4a25-ae47-0a703dc4375a":{"position":{"x":1827,"y":149},"useDynamic":false}}},"Actions":[{"Identifier":"153e2b75-3a1f-4e2f-a251-4c0ed0abfecc","Parameters":{"FlowLoggingBehavior":"Enabled"},"Transitions":{"NextAction":"a7777449-8077-4580-8308-aca06bdc0c52","Errors":[],"Conditions":[]},"Type":"UpdateFlowLoggingBehavior"},
{"Identifier":"a7777449-8077-4580-8308-aca06bdc0c52","Parameters":{"Text":"Hello, welcome to the student transportation services! How can I help you today?","LexBot":{"Name":"Edu_Demo_Bot","Region":"us-east-1","Alias":"$LATEST"}},"Transitions":{"NextAction":"cdcb242d-acc3-40b5-b742-ebf6e9c31c04","Errors":[{"NextAction":"cdcb242d-acc3-40b5-b742-ebf6e9c31c04","ErrorType":"NoMatchingError"},{"NextAction":"cdcb242d-acc3-40b5-b742-ebf6e9c31c04","ErrorType":"NoMatchingCondition"}],"Conditions":[{"NextAction":"62a01b50-0a65-499f-8ebf-34a0a4123d5d","Condition":{"Operator":"Equals","Operands":["BusDelay_Intent"]}},{"NextAction":"cdcb242d-acc3-40b5-b742-ebf6e9c31c04","Condition":{"Operator":"Equals","Operands":["BusUpdate_Intent"]}}]},"Type":"ConnectParticipantWithLexBot"},{"Identifier":"62a01b50-0a65-499f-8ebf-34a0a4123d5d","Parameters":
{"Attributes":{"BusNumAttribute":"$.External.$.<U+200B>BusNumber","YesNoAttribute":"$.Lex.Slots.<U+200B>YesNoSlot"}},"Transitions":{"NextAction":"95b0f807-45f7-497a-aa6c-1d939144f5a8","Errors":[{"NextAction":"cdcb242d-acc3-40b5-b742-ebf6e9c31c04","ErrorType":"NoMatchingError"}],"Conditions":[]},"Type":"UpdateContactAttributes"},{"Identifier":"95b0f807-45f7-497a-aa6c-1d939144f5a8","Parameters":{"ComparisonValue":"$.Lex.Slots.<U+200B>YesNoSlot"},"Transitions":{"NextAction":"cdcb242d-acc3-40b5-b742-ebf6e9c31c04","Errors":[{"NextAction":"cdcb242d-acc3-40b5-b742-ebf6e9c31c04","ErrorType":"NoMatchingCondition"}],"Conditions":[{"NextAction":"18b171cd-000d-4036-90e3-10c6ac3ae1a8","Condition":{"Operator":"TextContains","Operands":["Yes"]}},{"NextAction":"cdcb242d-acc3-40b5-b742-ebf6e9c31c04","Condition":{"Operator":"TextContains","Operands":["No"]}},{"NextAction":"18b171cd-000d-4036-90e3-10c6ac3ae1a8","Condition":{"Operator":"TextContains","Operands":["yes"]}},
{"NextAction":"cdcb242d-acc3-40b5-b742-ebf6e9c31c04","Condition":{"Operator":"TextContains","Operands":["no"]}}]},"Type":"Compare"},{"Identifier":"18b171cd-000d-4036-90e3-10c6ac3ae1a8","Parameters":{"LambdaFunctionARN":"arn:aws:lambda:us-east-1:046898876299:function:Create-Pinpoint-Journey-Lambda","InvocationTimeLimitSeconds":"3"},"Transitions":{"NextAction":"cf204906-c306-4324-bb66-136130f50a81","Errors":[{"NextAction":"cdcb242d-acc3-40b5-b742-ebf6e9c31c04","ErrorType":"NoMatchingError"}],"Conditions":[]},"Type":"InvokeLambdaFunction"},{"Identifier":"cdcb242d-acc3-40b5-b742-ebf6e9c31c04","Type":"DisconnectParticipant","Parameters":{},"Transitions":{}},{"Identifier":"cf204906-c306-4324-bb66-136130f50a81","Parameters":{"LambdaFunctionARN":"arn:aws:lambda:us-east-1:046898876299:function:Bus_Edu_HVOC_Lambda","InvocationTimeLimitSeconds":"3"},"Transitions":{"NextAction":"72954a4e-e968-4a25-ae47-0a703dc4375a",
"Errors":[{"NextAction":"72954a4e-e968-4a25-ae47-0a703dc4375a","ErrorType":"NoMatchingError"}],"Conditions":[]},"Type":"InvokeLambdaFunction"},{"Identifier":"72954a4e-e968-4a25-ae47-0a703dc4375a","Parameters":{"Text":"Thank you for contacting us, have a good day, bye!"},"Transitions":{"NextAction":"cdcb242d-acc3-40b5-b742-ebf6e9c31c04","Errors":[],"Conditions":[]},"Type":"MessageParticipant"}]}
OutboundCampaignContactFlow:
Type: AWS::Connect::ContactFlow
Properties:
Name: "Bus-Delay-Outbound-Campaign-ContactFlow"
InstanceArn:
Ref: ConnectInstanceARN
Type: "CONTACT_FLOW"
Content: |
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