Commerzbank, presently led by CEO Martin Zielke, and headquartered in Frankfurt am Main was established 150 years ago. It has the second largest balance sheet of the German banks. This is a world class player with a substantially wider variety of services than its competitors. It is a leading provider of capital markets products and provides finance for 30 percent of the country’s foreign trade. This is a highly respected corporate banking market leader with around 70,000 clients. Commerzbank has 800 branches in its network and around 11.6 million private and SME customers. The bank’s digital strategy is convincing but, according to the judging panel, it operates with a human touch too: hands-on advisers ensure outstanding personal services. Third quarter results for 2020 show stable revenues despite the Covid-19 challenges. In October it was announced that EIB Group securitisation would allow Commerzbank to lend up to 500m euros to SMEs on favourable terms – to help soften the economic effect of the pandemic. Operating expenses are continuing to fall according to plan. In September, the bank named Manfred Knof, retail head of Deutsche Bank as successor (1 Jan 2021) to Zielke. Commerzbank is a member of the Cash Group and 15 percent of its shares are held by the Federal Republic. CFI.co once again names Commerzbank, this time as 2020 winner of the award Best Universal Banking Services Germany.