---
id: 9794
title: "China Construction Bank: Best Retail Banking Services China 2021"
award_year: 2021
published: 2021-11-04 14:25:46
published_gmt: 2021-11-04 14:25:46
author: "CFI.co Editorial"
url: "https://cfi.co/awards/asia-pacific/2021/china-construction-bank-best-retail-banking-services-china-2021/"
categories: ["Asia Pacific"]
content_class: award_rationale
independence_status: independent_editorial
sponsor_disclosure: none
editorial_lens: constructive_positive_lens
historical_status: current_at_publication
correction_status: none
archive_policy: no_delete
provenance_layer: github_versioned
wayback_status: archived
wayback_first_snapshot: 20211207203750
wayback_snapshot_url: "http://web.archive.org/web/20211207203750/https://cfi.co/awards/asia-pacific/2021/china-construction-bank-best-retail-banking-services-china-2021/"
license: CFI-OAAL-1.0
content_sha256: 8643ef3f95c3076ebbef3adaec818b208403ec3a6ef903bdc658dc7bd77b636c
canonical: 9794-china-construction-bank-best-retail-banking-services-china-2021.json
---
# China Construction Bank: Best Retail Banking Services China 2021
> Verbatim archived copy. Canonical machine record: `9794-china-construction-bank-best-retail-banking-services-china-2021.json`.
Over the past 67 years, China Construction Bank Corporation (CCB) has evolved into a comprehensive financial service-provider with 346,671 employees, 14,741 domestic branches, and hundreds of overseas subsidiaries. CCB serves hundreds of millions of customers around the world and ranks as the fourth-largest listed bank in terms of market capitalisation — and second in Tier 1 capital. CCB’s “New Finance” approach focuses on home rental, inclusive finance, and fintech. The state-owned bank expands its user base via digitalisation initiatives. At the end of Q1 this year, CCB’s housing rental platform covered 328 cities and 34 million registered users. Inclusive finance loans have radically increased, helping to tackle poverty and revitalise rural areas. Fintech has been harnessed to facilitate the sharing of data and to improve agricultural livelihoods. CCB targets five regions, helping to lift 750,000 people in 2,486 villages out of poverty. Inclusive finance solutions expand through an online-offline financial services system that prioritises lower-tier cities and rural areas. CCB’s brand, Yunongtong, covers the nation with 527,000 service points, providing services to 41 million rural residents through the Rural Revitalisation campaign. The bank has built 2,022 schools and organised 45,000 training sessions, including several geared to financial literacy and poverty reduction. Over three million rural residents have benefitted from the programme. The CFI.co judging panel recognises the inclusive momentum of China Construction Bank with the 2021 award for Best Retail Banking Services (China).