Jusan Bank has been recognised in numerous international programmes, but it’s most honoured to repeatedly earn the trust and business of clients. The bank increased assets by more than half over the previous year, claiming nearly seven percent of the market share. Its loan portfolio has grown threefold over a 12-month period, while the volume of overdue NPL loans (90 days or more) has dropped from 44 percent to 9.47 percent. Over the year, deposit volume rose by more than half, the retail client portfolio more than quadrupled and the customer base in the SME segment doubled. The bank’s ecosystem of digital services now attracts over a million active users monthly — and it expects those figures to continue their rapid rise. Jusan Bank has developed a suite of services for small and micro businesses that’s helping to formalise the Kazakh economy. The bank saw the number of users on its business app increase nearly fourfold and the POS terminals in its network multiply fivefold in 2021. It now serves some 145,000 business entities. Jusan Bank has a moderate risk appetite for SME lending and takes pride in helping smaller players transition to larger markets and operations. The bank allocates portions of its profits to finance educational initiatives and humanitarian projects that support the socio-economic development of the country and its people. The CFI.co jury recognises repeat winner Jusan Bank with the 2022 award for Outstanding Contribution to Diversification of the Economy (Kazakhstan).