Share registry has gone from mere maintenance to a complex industry supporting investor relations and regulatory compliance. C&R Group started operations as an in-house department of Barclays Bank of Kenya in 1986, and share registry has represented a core component of its business ever since. The group offers a range of services to non-listed and listed companies on the securities exchanges of Nairobi, Uganda and Dar es Salaam. The entire team pulls towards the same goal — that of ensuring client satisfaction by delivering excellent service and customer care. The group’s diligent research is a key driver of its success. From offices in Kenya and Uganda, team members take a tech-powered approach to monitor and analyse market trends. C&R Group is a pioneer in the share registry game. C&R’s share registry services have proven particularly useful during times of crisis, like when the Covid pandemic forced annual general meetings (AGMs) online. C&R has created a proprietary digital platform to connect shareholders with online services, including its virtual and hybrid AGM. It facilitates mobile payment of dividends and digitalised processes for IPO’s, bonds and rights issuances. Over the next 12 months, the group is looking to consolidate share registry services and streamline data distribution. C&R Group also offers document management solutions and business process outsourcing — and is open to new partnerships that complement the existing service suite. The CFI.co judging panel announces C&R Group as the 2023 award winner for Best Share Registry (East Africa).