{ "schemaVersion": "1.0", "title": "API Management and Developer Portal System", "lang": "en", "prd": { "oneLiner": "Connect API catalogs, documentation, consumer registration, keys and permissions, version lifecycle, and usage analysis.", "goal": "Maintain 95% or more documentation freshness and owner assignment for active APIs.", "whyNow": "API documentation, access keys, version changes, and usage data are separated, weakening developer experience and safe operations.", "category": "Internal operations system", "platforms": [ "Web" ], "problem": "API documentation, access keys, version changes, and usage data are separated, weakening developer experience and safe operations.", "solution": "Connect API catalogs, documentation, consumer registration, keys and permissions, version lifecycle, and usage analysis.", "alternatives": "Email, chat, spreadsheets, and manual ledgers", "differentiator": "Manage intake, processing, and operations data as one connected source of truth.", "targets": [ { "name": "Developer consuming an API", "role": "Requester and operational user", "needs": "Quickly register needed work and know its status.", "pain": "API documentation, access keys, version changes, and usage data are separated, weakening developer experience and safe operations." }, { "name": "Platform and API operations coordinator", "role": "Operations administrator", "needs": "Manage priority and history and review operations metrics.", "pain": "API documentation, access keys, version changes, and usage data are separated, weakening developer experience and safe operations." }, { "name": "System and policy administrator", "role": "Operations and security administrator", "needs": "Manage access, policy, and audit history.", "pain": "API documentation, access keys, version changes, and usage data are separated, weakening developer experience and safe operations." } ], "scenarios": [ { "text": "An operational user registers required work and checks its status.", "start": "P1" }, { "text": "An operator processes queued work and handles exceptions.", "start": "P5" }, { "text": "System and policy administrator reviews policy and access.", "start": "P9" }, { "text": "System and policy administrator reviews audit records and operating metrics.", "start": "P10" } ], "northStar": "Share of operations requests completed on time", "kpis": [ { "name": "On-time processing rate", "target": "Maintain 95% or more documentation freshness and owner assignment for active APIs.", "baseline": "Not measured", "method": "Monthly aggregation of state changes against target dates", "refs": [ "F6" ] }, { "name": "Operations visibility", "target": "100% of key work tracked", "baseline": "Not measured", "method": "Share of records connected to reporting", "refs": [ "F11" ] }, { "name": "Auditable operations rate", "target": "100% of key changes retained", "baseline": "Not measured", "method": "Monthly audit-log and change-history review", "refs": [ "F12" ] } ], "inScope": [ "API registration, key issuance, and access-request submission", "API, version, consumer, key, usage, and status lookup", "API publishing, documentation review, key approval, and version retirement management", "API usage, errors, consumers, and version-migration reporting", "API registration, key issuance, and access-request submission validation and duplicate prevention", "Search, filter, and history management", "Owner, priority, and SLA management", "Approval and policy review", "Exception, rejection, and reprocessing", "Notifications and subscriptions", "External integration and data synchronization", "Role, permission, and audit management" ], "nonGoals": [ "External customer portal", "Replacing adjacent systems such as accounting or payroll" ], "assumptions": [ "User and organization data are available through company SSO.", "Operators manage policy and classification criteria." ], "risks": [ "Weak initial classification can cause incorrect processing.", "Stale source data can reduce operational trust." ], "openQuestions": [ "What defines urgent processing and approval?", "What are the post-completion verification and reopen rules?" ], "constraints": [ "State, owner, and priority changes require audit logs.", "Access is limited by role.", "Permission, policy, and state changes require audit logs." ] }, "requirements": [ { "id": "R1", "title": "Intake and data quality", "desc": "API documentation, access keys, version changes, and usage data are separated, weakening developer experience and safe operations.", "status": "todo", "priority": "high", "acceptance": [ { "text": "Required context, changes, ownership, and status are retained in an auditable record.", "done": false } ], "features": [ { "id": "F1", "title": "API registration, key issuance, and access-request submission", "desc": "Connect API catalogs, documentation, consumer registration, keys and permissions, version lifecycle, and usage analysis.", "status": "todo", "priority": "high", "acceptance": [ { "text": "Required context, changes, ownership, and status are retained in an auditable record.", "done": false } ], "specs": [ { "title": "API registration, key issuance, and access-request submission core processing rule", "desc": "Connect API catalogs, documentation, consumer registration, keys and permissions, version lifecycle, and usage analysis.", "acceptance": [ { "text": "Required context, changes, ownership, and status are retained in an auditable record.", "done": false } ] }, { "title": "API registration, key issuance, and access-request submission exception and audit handling", "desc": "Connect API catalogs, documentation, consumer registration, keys and permissions, version lifecycle, and usage analysis. Retain change, failure, and reprocessing conditions with history.", "acceptance": [ { "text": "Required context, changes, ownership, and status are retained in an auditable record.", "done": false } ] } ] }, { "id": "F2", "title": "API registration, key issuance, and access-request submission validation and duplicate prevention", "desc": "API documentation, access keys, version changes, and usage data are separated, weakening developer experience and safe operations.", "status": "todo", "priority": "high", "acceptance": [ { "text": "Required context, changes, ownership, and status are retained in an auditable record.", "done": false } ], "specs": [ { "title": "API registration, key issuance, and access-request submission validation and duplicate prevention core processing rule", "desc": "API documentation, access keys, version changes, and usage data are separated, weakening developer experience and safe operations.", "acceptance": [ { "text": "Required context, changes, ownership, and status are retained in an auditable record.", "done": false } ] }, { "title": "API registration, key issuance, and access-request submission validation and duplicate prevention exception and audit handling", "desc": "API documentation, access keys, version changes, and usage data are separated, weakening developer experience and safe operations. Retain change, failure, and reprocessing conditions with history.", "acceptance": [ { "text": "Required context, changes, ownership, and status are retained in an auditable record.", "done": false } ] } ] } ] }, { "id": "R2", "title": "Records and search", "desc": "Connect API catalogs, documentation, consumer registration, keys and permissions, version lifecycle, and usage analysis.", "status": "todo", "priority": "high", "acceptance": [ { "text": "Required context, changes, ownership, and status are retained in an auditable record.", "done": false } ], "features": [ { "id": "F3", "title": "API, version, consumer, key, usage, and status lookup", "desc": "Maintain 95% or more documentation freshness and owner assignment for active APIs.", "status": "todo", "priority": "high", "acceptance": [ { "text": "Required context, changes, ownership, and status are retained in an auditable record.", "done": false } ], "specs": [ { "title": "API, version, consumer, key, usage, and status lookup core processing rule", "desc": "Maintain 95% or more documentation freshness and owner assignment for active APIs.", "acceptance": [ { "text": "Required context, changes, ownership, and status are retained in an auditable record.", "done": false } ] }, { "title": "API, version, consumer, key, usage, and status lookup exception and audit handling", "desc": "Maintain 95% or more documentation freshness and owner assignment for active APIs. Retain change, failure, and reprocessing conditions with history.", "acceptance": [ { "text": "Required context, changes, ownership, and status are retained in an auditable record.", "done": false } ] } ] }, { "id": "F4", "title": "Search, filter, and history management", "desc": "Connect API catalogs, documentation, consumer registration, keys and permissions, version lifecycle, and usage analysis.", "status": "todo", "priority": "high", "acceptance": [ { "text": "Required context, changes, ownership, and status are retained in an auditable record.", "done": false } ], "specs": [ { "title": "Search, filter, and history management core processing rule", "desc": "Connect API catalogs, documentation, consumer registration, keys and permissions, version lifecycle, and usage analysis.", "acceptance": [ { "text": "Required context, changes, ownership, and status are retained in an auditable record.", "done": false } ] }, { "title": "Search, filter, and history management exception and audit handling", "desc": "Connect API catalogs, documentation, consumer registration, keys and permissions, version lifecycle, and usage analysis. Retain change, failure, and reprocessing conditions with history.", "acceptance": [ { "text": "Required context, changes, ownership, and status are retained in an auditable record.", "done": false } ] } ] } ] }, { "id": "R3", "title": "Processing and ownership", "desc": "Maintain 95% or more documentation freshness and owner assignment for active APIs.", "status": "todo", "priority": "high", "acceptance": [ { "text": "Required context, changes, ownership, and status are retained in an auditable record.", "done": false } ], "features": [ { "id": "F5", "title": "API publishing, documentation review, key approval, and version retirement management", "desc": "API documentation, access keys, version changes, and usage data are separated, weakening developer experience and safe operations.", "status": "todo", "priority": "high", "acceptance": [ { "text": "Required context, changes, ownership, and status are retained in an auditable record.", "done": false } ], "specs": [ { "title": "API publishing, documentation review, key approval, and version retirement management core processing rule", "desc": "API documentation, access keys, version changes, and usage data are separated, weakening developer experience and safe operations.", "acceptance": [ { "text": "Required context, changes, ownership, and status are retained in an auditable record.", "done": false } ] }, { "title": "API publishing, documentation review, key approval, and version retirement management exception and audit handling", "desc": "API documentation, access keys, version changes, and usage data are separated, weakening developer experience and safe operations. Retain change, failure, and reprocessing conditions with history.", "acceptance": [ { "text": "Required context, changes, ownership, and status are retained in an auditable record.", "done": false } ] } ] }, { "id": "F6", "title": "Owner, priority, and SLA management", "desc": "Maintain 95% or more documentation freshness and owner assignment for active APIs.", "status": "todo", "priority": "high", "acceptance": [ { "text": "Required context, changes, ownership, and status are retained in an auditable record.", "done": false } ], "specs": [ { "title": "Owner, priority, and SLA management core processing rule", "desc": "Maintain 95% or more documentation freshness and owner assignment for active APIs.", "acceptance": [ { "text": "Required context, changes, ownership, and status are retained in an auditable record.", "done": false } ] }, { "title": "Owner, priority, and SLA management exception and audit handling", "desc": "Maintain 95% or more documentation freshness and owner assignment for active APIs. Retain change, failure, and reprocessing conditions with history.", "acceptance": [ { "text": "Required context, changes, ownership, and status are retained in an auditable record.", "done": false } ] } ] } ] }, { "id": "R4", "title": "Approval and exceptions", "desc": "API documentation, access keys, version changes, and usage data are separated, weakening developer experience and safe operations.", "status": "todo", "priority": "high", "acceptance": [ { "text": "Required context, changes, ownership, and status are retained in an auditable record.", "done": false } ], "features": [ { "id": "F7", "title": "Approval and policy review", "desc": "Connect API catalogs, documentation, consumer registration, keys and permissions, version lifecycle, and usage analysis.", "status": "todo", "priority": "mid", "acceptance": [ { "text": "Required context, changes, ownership, and status are retained in an auditable record.", "done": false } ], "specs": [ { "title": "Approval and policy review core processing rule", "desc": "Connect API catalogs, documentation, consumer registration, keys and permissions, version lifecycle, and usage analysis.", "acceptance": [ { "text": "Required context, changes, ownership, and status are retained in an auditable record.", "done": false } ] }, { "title": "Approval and policy review exception and audit handling", "desc": "Connect API catalogs, documentation, consumer registration, keys and permissions, version lifecycle, and usage analysis. Retain change, failure, and reprocessing conditions with history.", "acceptance": [ { "text": "Required context, changes, ownership, and status are retained in an auditable record.", "done": false } ] } ] }, { "id": "F8", "title": "Exception, rejection, and reprocessing", "desc": "API documentation, access keys, version changes, and usage data are separated, weakening developer experience and safe operations.", "status": "todo", "priority": "mid", "acceptance": [ { "text": "Required context, changes, ownership, and status are retained in an auditable record.", "done": false } ], "specs": [ { "title": "Exception, rejection, and reprocessing core processing rule", "desc": "API documentation, access keys, version changes, and usage data are separated, weakening developer experience and safe operations.", "acceptance": [ { "text": "Required context, changes, ownership, and status are retained in an auditable record.", "done": false } ] }, { "title": "Exception, rejection, and reprocessing exception and audit handling", "desc": "API documentation, access keys, version changes, and usage data are separated, weakening developer experience and safe operations. Retain change, failure, and reprocessing conditions with history.", "acceptance": [ { "text": "Required context, changes, ownership, and status are retained in an auditable record.", "done": false } ] } ] } ] }, { "id": "R5", "title": "Notifications and integrations", "desc": "Connect API catalogs, documentation, consumer registration, keys and permissions, version lifecycle, and usage analysis.", "status": "todo", "priority": "mid", "acceptance": [ { "text": "Required context, changes, ownership, and status are retained in an auditable record.", "done": false } ], "features": [ { "id": "F9", "title": "Notifications and subscriptions", "desc": "Maintain 95% or more documentation freshness and owner assignment for active APIs.", "status": "todo", "priority": "high", "acceptance": [ { "text": "Required context, changes, ownership, and status are retained in an auditable record.", "done": false } ], "specs": [ { "title": "Notifications and subscriptions core processing rule", "desc": "Maintain 95% or more documentation freshness and owner assignment for active APIs.", "acceptance": [ { "text": "Required context, changes, ownership, and status are retained in an auditable record.", "done": false } ] }, { "title": "Notifications and subscriptions exception and audit handling", "desc": "Maintain 95% or more documentation freshness and owner assignment for active APIs. Retain change, failure, and reprocessing conditions with history.", "acceptance": [ { "text": "Required context, changes, ownership, and status are retained in an auditable record.", "done": false } ] } ] }, { "id": "F10", "title": "External integration and data synchronization", "desc": "Connect API catalogs, documentation, consumer registration, keys and permissions, version lifecycle, and usage analysis.", "status": "todo", "priority": "high", "acceptance": [ { "text": "Required context, changes, ownership, and status are retained in an auditable record.", "done": false } ], "specs": [ { "title": "External integration and data synchronization core processing rule", "desc": "Connect API catalogs, documentation, consumer registration, keys and permissions, version lifecycle, and usage analysis.", "acceptance": [ { "text": "Required context, changes, ownership, and status are retained in an auditable record.", "done": false } ] }, { "title": "External integration and data synchronization exception and audit handling", "desc": "Connect API catalogs, documentation, consumer registration, keys and permissions, version lifecycle, and usage analysis. Retain change, failure, and reprocessing conditions with history.", "acceptance": [ { "text": "Required context, changes, ownership, and status are retained in an auditable record.", "done": false } ] } ] } ] }, { "id": "R6", "title": "Insights and controls", "desc": "Maintain 95% or more documentation freshness and owner assignment for active APIs.", "status": "todo", "priority": "mid", "acceptance": [ { "text": "Required context, changes, ownership, and status are retained in an auditable record.", "done": false } ], "features": [ { "id": "F11", "title": "API usage, errors, consumers, and version-migration reporting", "desc": "API documentation, access keys, version changes, and usage data are separated, weakening developer experience and safe operations.", "status": "todo", "priority": "high", "acceptance": [ { "text": "Required context, changes, ownership, and status are retained in an auditable record.", "done": false } ], "specs": [ { "title": "API usage, errors, consumers, and version-migration reporting core processing rule", "desc": "API documentation, access keys, version changes, and usage data are separated, weakening developer experience and safe operations.", "acceptance": [ { "text": "Required context, changes, ownership, and status are retained in an auditable record.", "done": false } ] }, { "title": "API usage, errors, consumers, and version-migration reporting exception and audit handling", "desc": "API documentation, access keys, version changes, and usage data are separated, weakening developer experience and safe operations. Retain change, failure, and reprocessing conditions with history.", "acceptance": [ { "text": "Required context, changes, ownership, and status are retained in an auditable record.", "done": false } ] } ] }, { "id": "F12", "title": "Role, permission, and audit management", "desc": "Maintain 95% or more documentation freshness and owner assignment for active APIs.", "status": "todo", "priority": "mid", "acceptance": [ { "text": "Required context, changes, ownership, and status are retained in an auditable record.", "done": false } ], "specs": [ { "title": "Role, permission, and audit management core processing rule", "desc": "Maintain 95% or more documentation freshness and owner assignment for active APIs.", "acceptance": [ { "text": "Required context, changes, ownership, and status are retained in an auditable record.", "done": false } ] }, { "title": "Role, permission, and audit management exception and audit handling", "desc": "Maintain 95% or more documentation freshness and owner assignment for active APIs. Retain change, failure, and reprocessing conditions with history.", "acceptance": [ { "text": "Required context, changes, ownership, and status are retained in an auditable record.", "done": false } ] } ] } ] } ], "ia": { "sections": [ { "id": "S1", "title": "Intake and data quality", "pages": [ { "id": "P1", "title": "Operations dashboard", "type": "top", "refs": [ "F1", "F1:0", "F3", "F4:0", "F7:1", "F11" ], "children": [] }, { "id": "P2", "title": "Work list", "type": "page", "refs": [ "F3", "F3:0", "F4", "F1:0", "F4:1", "F8", "F11:0" ], "children": [] }, { "id": "P3", "title": "Create record", "type": "page", "refs": [ "F1", "F1:1", "F2", "F5", "F8:0", "F11:1" ], "children": [] } ] }, { "id": "S2", "title": "Records and search", "pages": [ { "id": "P4", "title": "Record detail", "type": "page", "refs": [ "F3:1", "F4:1", "F11", "F2", "F5:0", "F8:1", "F12" ], "children": [] }, { "id": "P5", "title": "Processing workspace", "type": "page", "refs": [ "F5", "F5:0", "F6", "F2:0", "F5:1", "F9", "F12:0" ], "children": [] } ] }, { "id": "S3", "title": "Processing and ownership", "pages": [ { "id": "P6", "title": "Approval and exception queue", "type": "page", "refs": [ "F7", "F7:0", "F8", "F2:1", "F6", "F9:0", "F12:1" ], "children": [] }, { "id": "P7", "title": "Notifications and integrations", "type": "page", "refs": [ "F9", "F9:0", "F10", "F3", "F6:0", "F9:1" ], "children": [] } ] }, { "id": "S4", "title": "Insights and controls", "pages": [ { "id": "P8", "title": "Operations reports", "type": "page", "refs": [ "F11", "F11:0", "F3:0", "F6:1", "F10" ], "children": [] }, { "id": "P9", "title": "Policy and access settings", "type": "page", "refs": [ "F10:1", "F12", "F3:1", "F7", "F10:0" ], "children": [] }, { "id": "P10", "title": "Audit log", "type": "page", "refs": [ "F8:1", "F12:0", "F12:1", "F4", "F7:0", "F10:1" ], "children": [] } ] } ] }, "flow": { "start": "P1", "transitions": [ { "from": "P1", "to": "P2", "ref": "F1" }, { "from": "P2", "to": "P3", "ref": "F2" }, { "from": "P3", "to": "P4", "ref": "F3" }, { "from": "P4", "to": "P5", "ref": "F4" }, { "from": "P5", "to": "P6", "ref": "F5" }, { "from": "P6", "to": "P5", "ref": "F8" }, { "from": "P5", "to": "P7", "ref": "F6" }, { "from": "P7", "to": "P8", "ref": "F9" }, { "from": "P8", "to": "P9", "ref": "F10" }, { "from": "P9", "to": "P10", "ref": "F12" }, { "from": "P10", "to": "P4", "ref": "F11" }, { "from": "P4", "to": "P1", "label": "Refresh operations status" }, { "from": "P5", "to": "P6", "ref": "F7" } ] } }