{ "schemaVersion": "1.0", "title": "Enterprise Resource Planning (ERP) System", "lang": "en", "prd": { "oneLiner": "Connect master data, transactions, inventory, accounting entries, approvals, close activities, and management reporting in one ERP operating flow.", "goal": "Create a single source of truth for core business data and reduce month-end errors and manual reconciliation time.", "whyNow": "Finance, purchasing, orders, and inventory are split across departmental files and tools, making transaction status and profit evidence hard to confirm consistently.", "category": "Internal operations system", "platforms": [ "Web" ], "problem": "Finance, purchasing, orders, and inventory are split across departmental files and tools, making transaction status and profit evidence hard to confirm consistently.", "solution": "Connect master data, transactions, inventory, accounting entries, approvals, close activities, and management reporting in one ERP operating flow.", "alternatives": "Email, chat, spreadsheets, and manual ledgers", "differentiator": "Manage intake, processing, and operations data as one connected source of truth.", "targets": [ { "name": "Business operations practitioner managing finance, procurement, sales, and inventory together", "role": "Requester and operational user", "needs": "Quickly register needed work and know its status.", "pain": "Finance, purchasing, orders, and inventory are split across departmental files and tools, making transaction status and profit evidence hard to confirm consistently." }, { "name": "ERP operations and business-transformation coordinator", "role": "Operations administrator", "needs": "Manage priority and history and review operations metrics.", "pain": "Finance, purchasing, orders, and inventory are split across departmental files and tools, making transaction status and profit evidence hard to confirm consistently." }, { "name": "System and policy administrator", "role": "Operations and security administrator", "needs": "Manage access, policy, and audit history.", "pain": "Finance, purchasing, orders, and inventory are split across departmental files and tools, making transaction status and profit evidence hard to confirm consistently." } ], "scenarios": [ { "text": "An operational user registers required work and checks its status.", "start": "P1" }, { "text": "An operator processes queued work and handles exceptions.", "start": "P5" }, { "text": "System and policy administrator reviews policy and access.", "start": "P9" }, { "text": "System and policy administrator reviews audit records and operating metrics.", "start": "P10" } ], "northStar": "Share of operations requests completed on time", "kpis": [ { "name": "On-time processing rate", "target": "Create a single source of truth for core business data and reduce month-end errors and manual reconciliation time.", "baseline": "Not measured", "method": "Monthly aggregation of state changes against target dates", "refs": [ "F6" ] }, { "name": "Operations visibility", "target": "100% of key work tracked", "baseline": "Not measured", "method": "Share of records connected to reporting", "refs": [ "F11" ] }, { "name": "Auditable operations rate", "target": "100% of key changes retained", "baseline": "Not measured", "method": "Monthly audit-log and change-history review", "refs": [ "F12" ] } ], "inScope": [ "Legal entity, site, chart-of-accounts, customer, and item master-data registration", "Order, procurement, inventory, revenue, cost, and close-status lookup", "Order capture, purchasing, goods movement, journal entry, close, and exception approval handling", "Revenue, cost, inventory, cash-flow, close, and operating-status reporting", "Legal entity, site, chart-of-accounts, customer, and item master-data registration validation and duplicate prevention", "Search, filter, and history management", "Owner, priority, and SLA management", "Approval and policy review", "Exception, rejection, and reprocessing", "Notifications and subscriptions", "External integration and data synchronization", "Role, permission, and audit management" ], "nonGoals": [ "External customer portal", "Replacing adjacent systems such as accounting or payroll" ], "assumptions": [ "User and organization data are available through company SSO.", "Operators manage policy and classification criteria." ], "risks": [ "Weak initial classification can cause incorrect processing.", "Stale source data can reduce operational trust." ], "openQuestions": [ "What defines urgent processing and approval?", "What are the post-completion verification and reopen rules?" ], "constraints": [ "State, owner, and priority changes require audit logs.", "Access is limited by role.", "Permission, policy, and state changes require audit logs." ] }, "requirements": [ { "id": "R1", "title": "Intake and data quality", "desc": "Finance, purchasing, orders, and inventory are split across departmental files and tools, making transaction status and profit evidence hard to confirm consistently.", "status": "todo", "priority": "high", "acceptance": [ { "text": "Required context, changes, ownership, and status are retained in an auditable record.", "done": false } ], "features": [ { "id": "F1", "title": "Legal entity, site, chart-of-accounts, customer, and item master-data registration", "desc": "Connect master data, transactions, inventory, accounting entries, approvals, close activities, and management reporting in one ERP operating flow.", "status": "todo", "priority": "high", "acceptance": [ { "text": "Required context, changes, ownership, and status are retained in an auditable record.", "done": false } ], "specs": [ { "title": "Legal entity, site, chart-of-accounts, customer, and item master-data registration core processing rule", "desc": "Connect master data, transactions, inventory, accounting entries, approvals, close activities, and management reporting in one ERP operating flow.", "acceptance": [ { "text": "Required context, changes, ownership, and status are retained in an auditable record.", "done": false } ] }, { "title": "Legal entity, site, chart-of-accounts, customer, and item master-data registration exception and audit handling", "desc": "Connect master data, transactions, inventory, accounting entries, approvals, close activities, and management reporting in one ERP operating flow. Retain change, failure, and reprocessing conditions with history.", "acceptance": [ { "text": "Required context, changes, ownership, and status are retained in an auditable record.", "done": false } ] } ] }, { "id": "F2", "title": "Legal entity, site, chart-of-accounts, customer, and item master-data registration validation and duplicate prevention", "desc": "Finance, purchasing, orders, and inventory are split across departmental files and tools, making transaction status and profit evidence hard to confirm consistently.", "status": "todo", "priority": "high", "acceptance": [ { "text": "Required context, changes, ownership, and status are retained in an auditable record.", "done": false } ], "specs": [ { "title": "Legal entity, site, chart-of-accounts, customer, and item master-data registration validation and duplicate prevention core processing rule", "desc": "Finance, purchasing, orders, and inventory are split across departmental files and tools, making transaction status and profit evidence hard to confirm consistently.", "acceptance": [ { "text": "Required context, changes, ownership, and status are retained in an auditable record.", "done": false } ] }, { "title": "Legal entity, site, chart-of-accounts, customer, and item master-data registration validation and duplicate prevention exception and audit handling", "desc": "Finance, purchasing, orders, and inventory are split across departmental files and tools, making transaction status and profit evidence hard to confirm consistently. Retain change, failure, and reprocessing conditions with history.", "acceptance": [ { "text": "Required context, changes, ownership, and status are retained in an auditable record.", "done": false } ] } ] } ] }, { "id": "R2", "title": "Records and search", "desc": "Connect master data, transactions, inventory, accounting entries, approvals, close activities, and management reporting in one ERP operating flow.", "status": "todo", "priority": "high", "acceptance": [ { "text": "Required context, changes, ownership, and status are retained in an auditable record.", "done": false } ], "features": [ { "id": "F3", "title": "Order, procurement, inventory, revenue, cost, and close-status lookup", "desc": "Create a single source of truth for core business data and reduce month-end errors and manual reconciliation time.", "status": "todo", "priority": "high", "acceptance": [ { "text": "Required context, changes, ownership, and status are retained in an auditable record.", "done": false } ], "specs": [ { "title": "Order, procurement, inventory, revenue, cost, and close-status lookup core processing rule", "desc": "Create a single source of truth for core business data and reduce month-end errors and manual reconciliation time.", "acceptance": [ { "text": "Required context, changes, ownership, and status are retained in an auditable record.", "done": false } ] }, { "title": "Order, procurement, inventory, revenue, cost, and close-status lookup exception and audit handling", "desc": "Create a single source of truth for core business data and reduce month-end errors and manual reconciliation time. Retain change, failure, and reprocessing conditions with history.", "acceptance": [ { "text": "Required context, changes, ownership, and status are retained in an auditable record.", "done": false } ] } ] }, { "id": "F4", "title": "Search, filter, and history management", "desc": "Connect master data, transactions, inventory, accounting entries, approvals, close activities, and management reporting in one ERP operating flow.", "status": "todo", "priority": "high", "acceptance": [ { "text": "Required context, changes, ownership, and status are retained in an auditable record.", "done": false } ], "specs": [ { "title": "Search, filter, and history management core processing rule", "desc": "Connect master data, transactions, inventory, accounting entries, approvals, close activities, and management reporting in one ERP operating flow.", "acceptance": [ { "text": "Required context, changes, ownership, and status are retained in an auditable record.", "done": false } ] }, { "title": "Search, filter, and history management exception and audit handling", "desc": "Connect master data, transactions, inventory, accounting entries, approvals, close activities, and management reporting in one ERP operating flow. Retain change, failure, and reprocessing conditions with history.", "acceptance": [ { "text": "Required context, changes, ownership, and status are retained in an auditable record.", "done": false } ] } ] } ] }, { "id": "R3", "title": "Processing and ownership", "desc": "Create a single source of truth for core business data and reduce month-end errors and manual reconciliation time.", "status": "todo", "priority": "high", "acceptance": [ { "text": "Required context, changes, ownership, and status are retained in an auditable record.", "done": false } ], "features": [ { "id": "F5", "title": "Order capture, purchasing, goods movement, journal entry, close, and exception approval handling", "desc": "Finance, purchasing, orders, and inventory are split across departmental files and tools, making transaction status and profit evidence hard to confirm consistently.", "status": "todo", "priority": "high", "acceptance": [ { "text": "Required context, changes, ownership, and status are retained in an auditable record.", "done": false } ], "specs": [ { "title": "Order capture, purchasing, goods movement, journal entry, close, and exception approval handling core processing rule", "desc": "Finance, purchasing, orders, and inventory are split across departmental files and tools, making transaction status and profit evidence hard to confirm consistently.", "acceptance": [ { "text": "Required context, changes, ownership, and status are retained in an auditable record.", "done": false } ] }, { "title": "Order capture, purchasing, goods movement, journal entry, close, and exception approval handling exception and audit handling", "desc": "Finance, purchasing, orders, and inventory are split across departmental files and tools, making transaction status and profit evidence hard to confirm consistently. Retain change, failure, and reprocessing conditions with history.", "acceptance": [ { "text": "Required context, changes, ownership, and status are retained in an auditable record.", "done": false } ] } ] }, { "id": "F6", "title": "Owner, priority, and SLA management", "desc": "Create a single source of truth for core business data and reduce month-end errors and manual reconciliation time.", "status": "todo", "priority": "high", "acceptance": [ { "text": "Required context, changes, ownership, and status are retained in an auditable record.", "done": false } ], "specs": [ { "title": "Owner, priority, and SLA management core processing rule", "desc": "Create a single source of truth for core business data and reduce month-end errors and manual reconciliation time.", "acceptance": [ { "text": "Required context, changes, ownership, and status are retained in an auditable record.", "done": false } ] }, { "title": "Owner, priority, and SLA management exception and audit handling", "desc": "Create a single source of truth for core business data and reduce month-end errors and manual reconciliation time. Retain change, failure, and reprocessing conditions with history.", "acceptance": [ { "text": "Required context, changes, ownership, and status are retained in an auditable record.", "done": false } ] } ] } ] }, { "id": "R4", "title": "Approval and exceptions", "desc": "Finance, purchasing, orders, and inventory are split across departmental files and tools, making transaction status and profit evidence hard to confirm consistently.", "status": "todo", "priority": "high", "acceptance": [ { "text": "Required context, changes, ownership, and status are retained in an auditable record.", "done": false } ], "features": [ { "id": "F7", "title": "Approval and policy review", "desc": "Connect master data, transactions, inventory, accounting entries, approvals, close activities, and management reporting in one ERP operating flow.", "status": "todo", "priority": "mid", "acceptance": [ { "text": "Required context, changes, ownership, and status are retained in an auditable record.", "done": false } ], "specs": [ { "title": "Approval and policy review core processing rule", "desc": "Connect master data, transactions, inventory, accounting entries, approvals, close activities, and management reporting in one ERP operating flow.", "acceptance": [ { "text": "Required context, changes, ownership, and status are retained in an auditable record.", "done": false } ] }, { "title": "Approval and policy review exception and audit handling", "desc": "Connect master data, transactions, inventory, accounting entries, approvals, close activities, and management reporting in one ERP operating flow. Retain change, failure, and reprocessing conditions with history.", "acceptance": [ { "text": "Required context, changes, ownership, and status are retained in an auditable record.", "done": false } ] } ] }, { "id": "F8", "title": "Exception, rejection, and reprocessing", "desc": "Finance, purchasing, orders, and inventory are split across departmental files and tools, making transaction status and profit evidence hard to confirm consistently.", "status": "todo", "priority": "mid", "acceptance": [ { "text": "Required context, changes, ownership, and status are retained in an auditable record.", "done": false } ], "specs": [ { "title": "Exception, rejection, and reprocessing core processing rule", "desc": "Finance, purchasing, orders, and inventory are split across departmental files and tools, making transaction status and profit evidence hard to confirm consistently.", "acceptance": [ { "text": "Required context, changes, ownership, and status are retained in an auditable record.", "done": false } ] }, { "title": "Exception, rejection, and reprocessing exception and audit handling", "desc": "Finance, purchasing, orders, and inventory are split across departmental files and tools, making transaction status and profit evidence hard to confirm consistently. Retain change, failure, and reprocessing conditions with history.", "acceptance": [ { "text": "Required context, changes, ownership, and status are retained in an auditable record.", "done": false } ] } ] } ] }, { "id": "R5", "title": "Notifications and integrations", "desc": "Connect master data, transactions, inventory, accounting entries, approvals, close activities, and management reporting in one ERP operating flow.", "status": "todo", "priority": "mid", "acceptance": [ { "text": "Required context, changes, ownership, and status are retained in an auditable record.", "done": false } ], "features": [ { "id": "F9", "title": "Notifications and subscriptions", "desc": "Create a single source of truth for core business data and reduce month-end errors and manual reconciliation time.", "status": "todo", "priority": "high", "acceptance": [ { "text": "Required context, changes, ownership, and status are retained in an auditable record.", "done": false } ], "specs": [ { "title": "Notifications and subscriptions core processing rule", "desc": "Create a single source of truth for core business data and reduce month-end errors and manual reconciliation time.", "acceptance": [ { "text": "Required context, changes, ownership, and status are retained in an auditable record.", "done": false } ] }, { "title": "Notifications and subscriptions exception and audit handling", "desc": "Create a single source of truth for core business data and reduce month-end errors and manual reconciliation time. Retain change, failure, and reprocessing conditions with history.", "acceptance": [ { "text": "Required context, changes, ownership, and status are retained in an auditable record.", "done": false } ] } ] }, { "id": "F10", "title": "External integration and data synchronization", "desc": "Connect master data, transactions, inventory, accounting entries, approvals, close activities, and management reporting in one ERP operating flow.", "status": "todo", "priority": "high", "acceptance": [ { "text": "Required context, changes, ownership, and status are retained in an auditable record.", "done": false } ], "specs": [ { "title": "External integration and data synchronization core processing rule", "desc": "Connect master data, transactions, inventory, accounting entries, approvals, close activities, and management reporting in one ERP operating flow.", "acceptance": [ { "text": "Required context, changes, ownership, and status are retained in an auditable record.", "done": false } ] }, { "title": "External integration and data synchronization exception and audit handling", "desc": "Connect master data, transactions, inventory, accounting entries, approvals, close activities, and management reporting in one ERP operating flow. Retain change, failure, and reprocessing conditions with history.", "acceptance": [ { "text": "Required context, changes, ownership, and status are retained in an auditable record.", "done": false } ] } ] } ] }, { "id": "R6", "title": "Insights and controls", "desc": "Create a single source of truth for core business data and reduce month-end errors and manual reconciliation time.", "status": "todo", "priority": "mid", "acceptance": [ { "text": "Required context, changes, ownership, and status are retained in an auditable record.", "done": false } ], "features": [ { "id": "F11", "title": "Revenue, cost, inventory, cash-flow, close, and operating-status reporting", "desc": "Finance, purchasing, orders, and inventory are split across departmental files and tools, making transaction status and profit evidence hard to confirm consistently.", "status": "todo", "priority": "high", "acceptance": [ { "text": "Required context, changes, ownership, and status are retained in an auditable record.", "done": false } ], "specs": [ { "title": "Revenue, cost, inventory, cash-flow, close, and operating-status reporting core processing rule", "desc": "Finance, purchasing, orders, and inventory are split across departmental files and tools, making transaction status and profit evidence hard to confirm consistently.", "acceptance": [ { "text": "Required context, changes, ownership, and status are retained in an auditable record.", "done": false } ] }, { "title": "Revenue, cost, inventory, cash-flow, close, and operating-status reporting exception and audit handling", "desc": "Finance, purchasing, orders, and inventory are split across departmental files and tools, making transaction status and profit evidence hard to confirm consistently. 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