{ "schemaVersion": "1.0", "title": "Leave and Attendance Management System", "lang": "en", "prd": { "oneLiner": "Connect leave policy, requests and approvals, attendance exceptions, balance calculations, and organization reporting in one flow.", "goal": "Process 95% of leave requests through self-service and reduce attendance reconciliation errors by 30%.", "whyNow": "Leave balances, clock records, and approval history are separated, creating employee questions and slow month-end reconciliation.", "category": "Internal operations system", "platforms": [ "Web" ], "problem": "Leave balances, clock records, and approval history are separated, creating employee questions and slow month-end reconciliation.", "solution": "Connect leave policy, requests and approvals, attendance exceptions, balance calculations, and organization reporting in one flow.", "alternatives": "Email, chat, spreadsheets, and manual ledgers", "differentiator": "Manage intake, processing, and operations data as one connected source of truth.", "targets": [ { "name": "Employee requesting leave or recording attendance", "role": "Requester and operational user", "needs": "Quickly register needed work and know its status.", "pain": "Leave balances, clock records, and approval history are separated, creating employee questions and slow month-end reconciliation." }, { "name": "HR and attendance operations coordinator", "role": "Operations administrator", "needs": "Manage priority and history and review operations metrics.", "pain": "Leave balances, clock records, and approval history are separated, creating employee questions and slow month-end reconciliation." }, { "name": "System and policy administrator", "role": "Operations and security administrator", "needs": "Manage access, policy, and audit history.", "pain": "Leave balances, clock records, and approval history are separated, creating employee questions and slow month-end reconciliation." } ], "scenarios": [ { "text": "An operational user registers required work and checks its status.", "start": "P1" }, { "text": "An operator processes queued work and handles exceptions.", "start": "P5" }, { "text": "System and policy administrator reviews policy and access.", "start": "P9" }, { "text": "System and policy administrator reviews audit records and operating metrics.", "start": "P10" } ], "northStar": "Share of operations requests completed on time", "kpis": [ { "name": "On-time processing rate", "target": "Process 95% of leave requests through self-service and reduce attendance reconciliation errors by 30%.", "baseline": "Not measured", "method": "Monthly aggregation of state changes against target dates", "refs": [ "F6" ] }, { "name": "Operations visibility", "target": "100% of key work tracked", "baseline": "Not measured", "method": "Share of records connected to reporting", "refs": [ "F11" ] }, { "name": "Auditable operations rate", "target": "100% of key changes retained", "baseline": "Not measured", "method": "Monthly audit-log and change-history review", "refs": [ "F12" ] } ], "inScope": [ "Leave request and attendance record submission", "Leave balance and attendance status lookup", "Manager approval, rejection, and attendance-exception handling", "Leave usage and attendance reporting by organization", "Leave request and attendance record submission validation and duplicate prevention", "Search, filter, and history management", "Owner, priority, and SLA management", "Approval and policy review", "Exception, rejection, and reprocessing", "Notifications and subscriptions", "External integration and data synchronization", "Role, permission, and audit management" ], "nonGoals": [ "External customer portal", "Replacing adjacent systems such as accounting or payroll" ], "assumptions": [ "User and organization data are available through company SSO.", "Operators manage policy and classification criteria." ], "risks": [ "Weak initial classification can cause incorrect processing.", "Stale source data can reduce operational trust." ], "openQuestions": [ "What defines urgent processing and approval?", "What are the post-completion verification and reopen rules?" ], "constraints": [ "State, owner, and priority changes require audit logs.", "Access is limited by role.", "Permission, policy, and state changes require audit logs." ] }, "requirements": [ { "id": "R1", "title": "Intake and data quality", "desc": "Leave balances, clock records, and approval history are separated, creating employee questions and slow month-end reconciliation.", "status": "todo", "priority": "high", "acceptance": [ { "text": "Required context, changes, ownership, and status are retained in an auditable record.", "done": false } ], "features": [ { "id": "F1", "title": "Leave request and attendance record submission", "desc": "Connect leave policy, requests and approvals, attendance exceptions, balance calculations, and organization reporting in one flow.", "status": "todo", "priority": "high", "acceptance": [ { "text": "Required context, changes, ownership, and status are retained in an auditable record.", "done": false } ], "specs": [ { "title": "Leave request and attendance record submission core processing rule", "desc": "Connect leave policy, requests and approvals, attendance exceptions, balance calculations, and organization reporting in one flow.", "acceptance": [ { "text": "Required context, changes, ownership, and status are retained in an auditable record.", "done": false } ] }, { "title": "Leave request and attendance record submission exception and audit handling", "desc": "Connect leave policy, requests and approvals, attendance exceptions, balance calculations, and organization reporting in one flow. Retain change, failure, and reprocessing conditions with history.", "acceptance": [ { "text": "Required context, changes, ownership, and status are retained in an auditable record.", "done": false } ] } ] }, { "id": "F2", "title": "Leave request and attendance record submission validation and duplicate prevention", "desc": "Leave balances, clock records, and approval history are separated, creating employee questions and slow month-end reconciliation.", "status": "todo", "priority": "high", "acceptance": [ { "text": "Required context, changes, ownership, and status are retained in an auditable record.", "done": false } ], "specs": [ { "title": "Leave request and attendance record submission validation and duplicate prevention core processing rule", "desc": "Leave balances, clock records, and approval history are separated, creating employee questions and slow month-end reconciliation.", "acceptance": [ { "text": "Required context, changes, ownership, and status are retained in an auditable record.", "done": false } ] }, { "title": "Leave request and attendance record submission validation and duplicate prevention exception and audit handling", "desc": "Leave balances, clock records, and approval history are separated, creating employee questions and slow month-end reconciliation. Retain change, failure, and reprocessing conditions with history.", "acceptance": [ { "text": "Required context, changes, ownership, and status are retained in an auditable record.", "done": false } ] } ] } ] }, { "id": "R2", "title": "Records and search", "desc": "Connect leave policy, requests and approvals, attendance exceptions, balance calculations, and organization reporting in one flow.", "status": "todo", "priority": "high", "acceptance": [ { "text": "Required context, changes, ownership, and status are retained in an auditable record.", "done": false } ], "features": [ { "id": "F3", "title": "Leave balance and attendance status lookup", "desc": "Process 95% of leave requests through self-service and reduce attendance reconciliation errors by 30%.", "status": "todo", "priority": "high", "acceptance": [ { "text": "Required context, changes, ownership, and status are retained in an auditable record.", "done": false } ], "specs": [ { "title": "Leave balance and attendance status lookup core processing rule", "desc": "Process 95% of leave requests through self-service and reduce attendance reconciliation errors by 30%.", "acceptance": [ { "text": "Required context, changes, ownership, and status are retained in an auditable record.", "done": false } ] }, { "title": "Leave balance and attendance status lookup exception and audit handling", "desc": "Process 95% of leave requests through self-service and reduce attendance reconciliation errors by 30%. Retain change, failure, and reprocessing conditions with history.", "acceptance": [ { "text": "Required context, changes, ownership, and status are retained in an auditable record.", "done": false } ] } ] }, { "id": "F4", "title": "Search, filter, and history management", "desc": "Connect leave policy, requests and approvals, attendance exceptions, balance calculations, and organization reporting in one flow.", "status": "todo", "priority": "high", "acceptance": [ { "text": "Required context, changes, ownership, and status are retained in an auditable record.", "done": false } ], "specs": [ { "title": "Search, filter, and history management core processing rule", "desc": "Connect leave policy, requests and approvals, attendance exceptions, balance calculations, and organization reporting in one flow.", "acceptance": [ { "text": "Required context, changes, ownership, and status are retained in an auditable record.", "done": false } ] }, { "title": "Search, filter, and history management exception and audit handling", "desc": "Connect leave policy, requests and approvals, attendance exceptions, balance calculations, and organization reporting in one flow. Retain change, failure, and reprocessing conditions with history.", "acceptance": [ { "text": "Required context, changes, ownership, and status are retained in an auditable record.", "done": false } ] } ] } ] }, { "id": "R3", "title": "Processing and ownership", "desc": "Process 95% of leave requests through self-service and reduce attendance reconciliation errors by 30%.", "status": "todo", "priority": "high", "acceptance": [ { "text": "Required context, changes, ownership, and status are retained in an auditable record.", "done": false } ], "features": [ { "id": "F5", "title": "Manager approval, rejection, and attendance-exception handling", "desc": "Leave balances, clock records, and approval history are separated, creating employee questions and slow month-end reconciliation.", "status": "todo", "priority": "high", "acceptance": [ { "text": "Required context, changes, ownership, and status are retained in an auditable record.", "done": false } ], "specs": [ { "title": "Manager approval, rejection, and attendance-exception handling core processing rule", "desc": "Leave balances, clock records, and approval history are separated, creating employee questions and slow month-end reconciliation.", "acceptance": [ { "text": "Required context, changes, ownership, and status are retained in an auditable record.", "done": false } ] }, { "title": "Manager approval, rejection, and attendance-exception handling exception and audit handling", "desc": "Leave balances, clock records, and approval history are separated, creating employee questions and slow month-end reconciliation. Retain change, failure, and reprocessing conditions with history.", "acceptance": [ { "text": "Required context, changes, ownership, and status are retained in an auditable record.", "done": false } ] } ] }, { "id": "F6", "title": "Owner, priority, and SLA management", "desc": "Process 95% of leave requests through self-service and reduce attendance reconciliation errors by 30%.", "status": "todo", "priority": "high", "acceptance": [ { "text": "Required context, changes, ownership, and status are retained in an auditable record.", "done": false } ], "specs": [ { "title": "Owner, priority, and SLA management core processing rule", "desc": "Process 95% of leave requests through self-service and reduce attendance reconciliation errors by 30%.", "acceptance": [ { "text": "Required context, changes, ownership, and status are retained in an auditable record.", "done": false } ] }, { "title": "Owner, priority, and SLA management exception and audit handling", "desc": "Process 95% of leave requests through self-service and reduce attendance reconciliation errors by 30%. Retain change, failure, and reprocessing conditions with history.", "acceptance": [ { "text": "Required context, changes, ownership, and status are retained in an auditable record.", "done": false } ] } ] } ] }, { "id": "R4", "title": "Approval and exceptions", "desc": "Leave balances, clock records, and approval history are separated, creating employee questions and slow month-end reconciliation.", "status": "todo", "priority": "high", "acceptance": [ { "text": "Required context, changes, ownership, and status are retained in an auditable record.", "done": false } ], "features": [ { "id": "F7", "title": "Approval and policy review", "desc": "Connect leave policy, requests and approvals, attendance exceptions, balance calculations, and organization reporting in one flow.", "status": "todo", "priority": "mid", "acceptance": [ { "text": "Required context, changes, ownership, and status are retained in an auditable record.", "done": false } ], "specs": [ { "title": "Approval and policy review core processing rule", "desc": "Connect leave policy, requests and approvals, attendance exceptions, balance calculations, and organization reporting in one flow.", "acceptance": [ { "text": "Required context, changes, ownership, and status are retained in an auditable record.", "done": false } ] }, { "title": "Approval and policy review exception and audit handling", "desc": "Connect leave policy, requests and approvals, attendance exceptions, balance calculations, and organization reporting in one flow. Retain change, failure, and reprocessing conditions with history.", "acceptance": [ { "text": "Required context, changes, ownership, and status are retained in an auditable record.", "done": false } ] } ] }, { "id": "F8", "title": "Exception, rejection, and reprocessing", "desc": "Leave balances, clock records, and approval history are separated, creating employee questions and slow month-end reconciliation.", "status": "todo", "priority": "mid", "acceptance": [ { "text": "Required context, changes, ownership, and status are retained in an auditable record.", "done": false } ], "specs": [ { "title": "Exception, rejection, and reprocessing core processing rule", "desc": "Leave balances, clock records, and approval history are separated, creating employee questions and slow month-end reconciliation.", "acceptance": [ { "text": "Required context, changes, ownership, and status are retained in an auditable record.", "done": false } ] }, { "title": "Exception, rejection, and reprocessing exception and audit handling", "desc": "Leave balances, clock records, and approval history are separated, creating employee questions and slow month-end reconciliation. Retain change, failure, and reprocessing conditions with history.", "acceptance": [ { "text": "Required context, changes, ownership, and status are retained in an auditable record.", "done": false } ] } ] } ] }, { "id": "R5", "title": "Notifications and integrations", "desc": "Connect leave policy, requests and approvals, attendance exceptions, balance calculations, and organization reporting in one flow.", "status": "todo", "priority": "mid", "acceptance": [ { "text": "Required context, changes, ownership, and status are retained in an auditable record.", "done": false } ], "features": [ { "id": "F9", "title": "Notifications and subscriptions", "desc": "Process 95% of leave requests through self-service and reduce attendance reconciliation errors by 30%.", "status": "todo", "priority": "high", "acceptance": [ { "text": "Required context, changes, ownership, and status are retained in an auditable record.", "done": false } ], "specs": [ { "title": "Notifications and subscriptions core processing rule", "desc": "Process 95% of leave requests through self-service and reduce attendance reconciliation errors by 30%.", "acceptance": [ { "text": "Required context, changes, ownership, and status are retained in an auditable record.", "done": false } ] }, { "title": "Notifications and subscriptions exception and audit handling", "desc": "Process 95% of leave requests through self-service and reduce attendance reconciliation errors by 30%. Retain change, failure, and reprocessing conditions with history.", "acceptance": [ { "text": "Required context, changes, ownership, and status are retained in an auditable record.", "done": false } ] } ] }, { "id": "F10", "title": "External integration and data synchronization", "desc": "Connect leave policy, requests and approvals, attendance exceptions, balance calculations, and organization reporting in one flow.", "status": "todo", "priority": "high", "acceptance": [ { "text": "Required context, changes, ownership, and status are retained in an auditable record.", "done": false } ], "specs": [ { "title": "External integration and data synchronization core processing rule", "desc": "Connect leave policy, requests and approvals, attendance exceptions, balance calculations, and organization reporting in one flow.", "acceptance": [ { "text": "Required context, changes, ownership, and status are retained in an auditable record.", "done": false } ] }, { "title": "External integration and data synchronization exception and audit handling", "desc": "Connect leave policy, requests and approvals, attendance exceptions, balance calculations, and organization reporting in one flow. Retain change, failure, and reprocessing conditions with history.", "acceptance": [ { "text": "Required context, changes, ownership, and status are retained in an auditable record.", "done": false } ] } ] } ] }, { "id": "R6", "title": "Insights and controls", "desc": "Process 95% of leave requests through self-service and reduce attendance reconciliation errors by 30%.", "status": "todo", "priority": "mid", "acceptance": [ { "text": "Required context, changes, ownership, and status are retained in an auditable record.", "done": false } ], "features": [ { "id": "F11", "title": "Leave usage and attendance reporting by organization", "desc": "Leave balances, clock records, and approval history are separated, creating employee questions and slow month-end reconciliation.", "status": "todo", "priority": "high", "acceptance": [ { "text": "Required context, changes, ownership, and status are retained in an auditable record.", "done": false } ], "specs": [ { "title": "Leave usage and attendance reporting by organization core processing rule", "desc": "Leave balances, clock records, and approval history are separated, creating employee questions and slow month-end reconciliation.", "acceptance": [ { "text": "Required context, changes, ownership, and status are retained in an auditable record.", "done": false } ] }, { "title": "Leave usage and attendance reporting by organization exception and audit handling", "desc": "Leave balances, clock records, and approval history are separated, creating employee questions and slow month-end reconciliation. Retain change, failure, and reprocessing conditions with history.", "acceptance": [ { "text": "Required context, changes, ownership, and status are retained in an auditable record.", "done": false } ] } ] }, { "id": "F12", "title": "Role, permission, and audit management", "desc": "Process 95% of leave requests through self-service and reduce attendance reconciliation errors by 30%.", "status": "todo", "priority": "mid", "acceptance": [ { "text": "Required context, changes, ownership, and status are retained in an auditable record.", "done": false } ], "specs": [ { "title": "Role, permission, and audit management core processing rule", "desc": "Process 95% of leave requests through self-service and reduce attendance reconciliation errors by 30%.", "acceptance": [ { "text": "Required context, changes, ownership, and status are retained in an auditable record.", "done": false } ] }, { "title": "Role, permission, and audit management exception and audit handling", "desc": "Process 95% of leave requests through self-service and reduce attendance reconciliation errors by 30%. Retain change, failure, and reprocessing conditions with history.", "acceptance": [ { "text": "Required context, changes, ownership, and status are retained in an auditable record.", "done": false } ] } ] } ] } ], "ia": { "sections": [ { "id": "S1", "title": "Intake and data quality", "pages": [ { "id": "P1", "title": "Operations dashboard", "type": "top", "refs": [ "F1", "F1:0", "F3", "F4:0", "F7:1", "F11" ], "children": [] }, { "id": "P2", "title": "Work list", "type": "page", "refs": [ "F3", "F3:0", "F4", "F1:0", "F4:1", "F8", "F11:0" ], "children": [] }, { "id": "P3", "title": "Create record", "type": "page", "refs": [ "F1", "F1:1", "F2", "F5", "F8:0", "F11:1" ], "children": [] } ] }, { "id": "S2", "title": "Records and search", "pages": [ { "id": "P4", "title": "Record detail", "type": "page", "refs": [ "F3:1", "F4:1", "F11", "F2", "F5:0", "F8:1", "F12" ], "children": [] }, { "id": "P5", "title": "Processing workspace", "type": "page", "refs": [ "F5", "F5:0", "F6", "F2:0", "F5:1", "F9", "F12:0" ], "children": [] } ] }, { "id": "S3", "title": "Processing and ownership", "pages": [ { "id": "P6", "title": "Approval and exception queue", "type": "page", "refs": [ "F7", "F7:0", "F8", "F2:1", "F6", "F9:0", "F12:1" ], "children": [] }, { "id": "P7", "title": "Notifications and integrations", "type": "page", "refs": [ "F9", "F9:0", "F10", "F3", "F6:0", "F9:1" ], "children": [] } ] }, { "id": "S4", "title": "Insights and controls", "pages": [ { "id": "P8", "title": "Operations reports", "type": "page", "refs": [ "F11", "F11:0", "F3:0", "F6:1", "F10" ], "children": [] }, { "id": "P9", "title": "Policy and access settings", "type": "page", "refs": [ "F10:1", "F12", "F3:1", "F7", "F10:0" ], "children": [] }, { "id": "P10", "title": "Audit log", "type": "page", "refs": [ "F8:1", "F12:0", "F12:1", "F4", "F7:0", "F10:1" ], "children": [] } ] } ] }, "flow": { "start": "P1", "transitions": [ { "from": "P1", "to": "P2", "ref": "F1" }, { "from": "P2", "to": "P3", "ref": "F2" }, { "from": "P3", "to": "P4", "ref": "F3" }, { "from": "P4", "to": "P5", "ref": "F4" }, { "from": "P5", "to": "P6", "ref": "F5" }, { "from": "P6", "to": "P5", "ref": "F8" }, { "from": "P5", "to": "P7", "ref": "F6" }, { "from": "P7", "to": "P8", "ref": "F9" }, { "from": "P8", "to": "P9", "ref": "F10" }, { "from": "P9", "to": "P10", "ref": "F12" }, { "from": "P10", "to": "P4", "ref": "F11" }, { "from": "P4", "to": "P1", "label": "Refresh operations status" }, { "from": "P5", "to": "P6", "ref": "F7" } ] } }