{ "schemaVersion": "1.0", "title": "Parking Management System", "lang": "en", "prd": { "oneLiner": "Connect parking zones, vehicle registration, allocation and approval, entry-exit history, violation handling, and occupancy analysis.", "goal": "Reduce peak-time parking inquiries by 30% and improve visitor parking-allocation accuracy.", "whyNow": "Employee and visitor vehicle details and parking assignments are managed manually, making availability and violation handling slow.", "category": "Internal operations system", "platforms": [ "Web" ], "problem": "Employee and visitor vehicle details and parking assignments are managed manually, making availability and violation handling slow.", "solution": "Connect parking zones, vehicle registration, allocation and approval, entry-exit history, violation handling, and occupancy analysis.", "alternatives": "Email, chat, spreadsheets, and manual ledgers", "differentiator": "Manage intake, processing, and operations data as one connected source of truth.", "targets": [ { "name": "Employee or visitor registering and using parking", "role": "Requester and operational user", "needs": "Quickly register needed work and know its status.", "pain": "Employee and visitor vehicle details and parking assignments are managed manually, making availability and violation handling slow." }, { "name": "Facilities and security parking operations coordinator", "role": "Operations administrator", "needs": "Manage priority and history and review operations metrics.", "pain": "Employee and visitor vehicle details and parking assignments are managed manually, making availability and violation handling slow." }, { "name": "System and policy administrator", "role": "Operations and security administrator", "needs": "Manage access, policy, and audit history.", "pain": "Employee and visitor vehicle details and parking assignments are managed manually, making availability and violation handling slow." } ], "scenarios": [ { "text": "An operational user registers required work and checks its status.", "start": "P1" }, { "text": "An operator processes queued work and handles exceptions.", "start": "P5" }, { "text": "System and policy administrator reviews policy and access.", "start": "P9" }, { "text": "System and policy administrator reviews audit records and operating metrics.", "start": "P10" } ], "northStar": "Share of operations requests completed on time", "kpis": [ { "name": "On-time processing rate", "target": "Reduce peak-time parking inquiries by 30% and improve visitor parking-allocation accuracy.", "baseline": "Not measured", "method": "Monthly aggregation of state changes against target dates", "refs": [ "F6" ] }, { "name": "Operations visibility", "target": "100% of key work tracked", "baseline": "Not measured", "method": "Share of records connected to reporting", "refs": [ "F11" ] }, { "name": "Auditable operations rate", "target": "100% of key changes retained", "baseline": "Not measured", "method": "Monthly audit-log and change-history review", "refs": [ "F12" ] } ], "inScope": [ "Parking registration and visitor-vehicle pre-registration", "Parking zone, allocation, and entry-exit history lookup", "Parking allocation, changes, exception approval, and violation handling", "Parking occupancy, violations, and visitor-vehicle reporting", "Parking registration and visitor-vehicle pre-registration validation and duplicate prevention", "Search, filter, and history management", "Owner, priority, and SLA management", "Approval and policy review", "Exception, rejection, and reprocessing", "Notifications and subscriptions", "External integration and data synchronization", "Role, permission, and audit management" ], "nonGoals": [ "External customer portal", "Replacing adjacent systems such as accounting or payroll" ], "assumptions": [ "User and organization data are available through company SSO.", "Operators manage policy and classification criteria." ], "risks": [ "Weak initial classification can cause incorrect processing.", "Stale source data can reduce operational trust." ], "openQuestions": [ "What defines urgent processing and approval?", "What are the post-completion verification and reopen rules?" ], "constraints": [ "State, owner, and priority changes require audit logs.", "Access is limited by role.", "Permission, policy, and state changes require audit logs." ] }, "requirements": [ { "id": "R1", "title": "Intake and data quality", "desc": "Employee and visitor vehicle details and parking assignments are managed manually, making availability and violation handling slow.", "status": "todo", "priority": "high", "acceptance": [ { "text": "Required context, changes, ownership, and status are retained in an auditable record.", "done": false } ], "features": [ { "id": "F1", "title": "Parking registration and visitor-vehicle pre-registration", "desc": "Connect parking zones, vehicle registration, allocation and approval, entry-exit history, violation handling, and occupancy analysis.", "status": "todo", "priority": "high", "acceptance": [ { "text": "Required context, changes, ownership, and status are retained in an auditable record.", "done": false } ], "specs": [ { "title": "Parking registration and visitor-vehicle pre-registration core processing rule", "desc": "Connect parking zones, vehicle registration, allocation and approval, entry-exit history, violation handling, and occupancy analysis.", "acceptance": [ { "text": "Required context, changes, ownership, and status are retained in an auditable record.", "done": false } ] }, { "title": "Parking registration and visitor-vehicle pre-registration exception and audit handling", "desc": "Connect parking zones, vehicle registration, allocation and approval, entry-exit history, violation handling, and occupancy analysis. Retain change, failure, and reprocessing conditions with history.", "acceptance": [ { "text": "Required context, changes, ownership, and status are retained in an auditable record.", "done": false } ] } ] }, { "id": "F2", "title": "Parking registration and visitor-vehicle pre-registration validation and duplicate prevention", "desc": "Employee and visitor vehicle details and parking assignments are managed manually, making availability and violation handling slow.", "status": "todo", "priority": "high", "acceptance": [ { "text": "Required context, changes, ownership, and status are retained in an auditable record.", "done": false } ], "specs": [ { "title": "Parking registration and visitor-vehicle pre-registration validation and duplicate prevention core processing rule", "desc": "Employee and visitor vehicle details and parking assignments are managed manually, making availability and violation handling slow.", "acceptance": [ { "text": "Required context, changes, ownership, and status are retained in an auditable record.", "done": false } ] }, { "title": "Parking registration and visitor-vehicle pre-registration validation and duplicate prevention exception and audit handling", "desc": "Employee and visitor vehicle details and parking assignments are managed manually, making availability and violation handling slow. Retain change, failure, and reprocessing conditions with history.", "acceptance": [ { "text": "Required context, changes, ownership, and status are retained in an auditable record.", "done": false } ] } ] } ] }, { "id": "R2", "title": "Records and search", "desc": "Connect parking zones, vehicle registration, allocation and approval, entry-exit history, violation handling, and occupancy analysis.", "status": "todo", "priority": "high", "acceptance": [ { "text": "Required context, changes, ownership, and status are retained in an auditable record.", "done": false } ], "features": [ { "id": "F3", "title": "Parking zone, allocation, and entry-exit history lookup", "desc": "Reduce peak-time parking inquiries by 30% and improve visitor parking-allocation accuracy.", "status": "todo", "priority": "high", "acceptance": [ { "text": "Required context, changes, ownership, and status are retained in an auditable record.", "done": false } ], "specs": [ { "title": "Parking zone, allocation, and entry-exit history lookup core processing rule", "desc": "Reduce peak-time parking inquiries by 30% and improve visitor parking-allocation accuracy.", "acceptance": [ { "text": "Required context, changes, ownership, and status are retained in an auditable record.", "done": false } ] }, { "title": "Parking zone, allocation, and entry-exit history lookup exception and audit handling", "desc": "Reduce peak-time parking inquiries by 30% and improve visitor parking-allocation accuracy. Retain change, failure, and reprocessing conditions with history.", "acceptance": [ { "text": "Required context, changes, ownership, and status are retained in an auditable record.", "done": false } ] } ] }, { "id": "F4", "title": "Search, filter, and history management", "desc": "Connect parking zones, vehicle registration, allocation and approval, entry-exit history, violation handling, and occupancy analysis.", "status": "todo", "priority": "high", "acceptance": [ { "text": "Required context, changes, ownership, and status are retained in an auditable record.", "done": false } ], "specs": [ { "title": "Search, filter, and history management core processing rule", "desc": "Connect parking zones, vehicle registration, allocation and approval, entry-exit history, violation handling, and occupancy analysis.", "acceptance": [ { "text": "Required context, changes, ownership, and status are retained in an auditable record.", "done": false } ] }, { "title": "Search, filter, and history management exception and audit handling", "desc": "Connect parking zones, vehicle registration, allocation and approval, entry-exit history, violation handling, and occupancy analysis. Retain change, failure, and reprocessing conditions with history.", "acceptance": [ { "text": "Required context, changes, ownership, and status are retained in an auditable record.", "done": false } ] } ] } ] }, { "id": "R3", "title": "Processing and ownership", "desc": "Reduce peak-time parking inquiries by 30% and improve visitor parking-allocation accuracy.", "status": "todo", "priority": "high", "acceptance": [ { "text": "Required context, changes, ownership, and status are retained in an auditable record.", "done": false } ], "features": [ { "id": "F5", "title": "Parking allocation, changes, exception approval, and violation handling", "desc": "Employee and visitor vehicle details and parking assignments are managed manually, making availability and violation handling slow.", "status": "todo", "priority": "high", "acceptance": [ { "text": "Required context, changes, ownership, and status are retained in an auditable record.", "done": false } ], "specs": [ { "title": "Parking allocation, changes, exception approval, and violation handling core processing rule", "desc": "Employee and visitor vehicle details and parking assignments are managed manually, making availability and violation handling slow.", "acceptance": [ { "text": "Required context, changes, ownership, and status are retained in an auditable record.", "done": false } ] }, { "title": "Parking allocation, changes, exception approval, and violation handling exception and audit handling", "desc": "Employee and visitor vehicle details and parking assignments are managed manually, making availability and violation handling slow. Retain change, failure, and reprocessing conditions with history.", "acceptance": [ { "text": "Required context, changes, ownership, and status are retained in an auditable record.", "done": false } ] } ] }, { "id": "F6", "title": "Owner, priority, and SLA management", "desc": "Reduce peak-time parking inquiries by 30% and improve visitor parking-allocation accuracy.", "status": "todo", "priority": "high", "acceptance": [ { "text": "Required context, changes, ownership, and status are retained in an auditable record.", "done": false } ], "specs": [ { "title": "Owner, priority, and SLA management core processing rule", "desc": "Reduce peak-time parking inquiries by 30% and improve visitor parking-allocation accuracy.", "acceptance": [ { "text": "Required context, changes, ownership, and status are retained in an auditable record.", "done": false } ] }, { "title": "Owner, priority, and SLA management exception and audit handling", "desc": "Reduce peak-time parking inquiries by 30% and improve visitor parking-allocation accuracy. Retain change, failure, and reprocessing conditions with history.", "acceptance": [ { "text": "Required context, changes, ownership, and status are retained in an auditable record.", "done": false } ] } ] } ] }, { "id": "R4", "title": "Approval and exceptions", "desc": "Employee and visitor vehicle details and parking assignments are managed manually, making availability and violation handling slow.", "status": "todo", "priority": "high", "acceptance": [ { "text": "Required context, changes, ownership, and status are retained in an auditable record.", "done": false } ], "features": [ { "id": "F7", "title": "Approval and policy review", "desc": "Connect parking zones, vehicle registration, allocation and approval, entry-exit history, violation handling, and occupancy analysis.", "status": "todo", "priority": "mid", "acceptance": [ { "text": "Required context, changes, ownership, and status are retained in an auditable record.", "done": false } ], "specs": [ { "title": "Approval and policy review core processing rule", "desc": "Connect parking zones, vehicle registration, allocation and approval, entry-exit history, violation handling, and occupancy analysis.", "acceptance": [ { "text": "Required context, changes, ownership, and status are retained in an auditable record.", "done": false } ] }, { "title": "Approval and policy review exception and audit handling", "desc": "Connect parking zones, vehicle registration, allocation and approval, entry-exit history, violation handling, and occupancy analysis. Retain change, failure, and reprocessing conditions with history.", "acceptance": [ { "text": "Required context, changes, ownership, and status are retained in an auditable record.", "done": false } ] } ] }, { "id": "F8", "title": "Exception, rejection, and reprocessing", "desc": "Employee and visitor vehicle details and parking assignments are managed manually, making availability and violation handling slow.", "status": "todo", "priority": "mid", "acceptance": [ { "text": "Required context, changes, ownership, and status are retained in an auditable record.", "done": false } ], "specs": [ { "title": "Exception, rejection, and reprocessing core processing rule", "desc": "Employee and visitor vehicle details and parking assignments are managed manually, making availability and violation handling slow.", "acceptance": [ { "text": "Required context, changes, ownership, and status are retained in an auditable record.", "done": false } ] }, { "title": "Exception, rejection, and reprocessing exception and audit handling", "desc": "Employee and visitor vehicle details and parking assignments are managed manually, making availability and violation handling slow. Retain change, failure, and reprocessing conditions with history.", "acceptance": [ { "text": "Required context, changes, ownership, and status are retained in an auditable record.", "done": false } ] } ] } ] }, { "id": "R5", "title": "Notifications and integrations", "desc": "Connect parking zones, vehicle registration, allocation and approval, entry-exit history, violation handling, and occupancy analysis.", "status": "todo", "priority": "mid", "acceptance": [ { "text": "Required context, changes, ownership, and status are retained in an auditable record.", "done": false } ], "features": [ { "id": "F9", "title": "Notifications and subscriptions", "desc": "Reduce peak-time parking inquiries by 30% and improve visitor parking-allocation accuracy.", "status": "todo", "priority": "high", "acceptance": [ { "text": "Required context, changes, ownership, and status are retained in an auditable record.", "done": false } ], "specs": [ { "title": "Notifications and subscriptions core processing rule", "desc": "Reduce peak-time parking inquiries by 30% and improve visitor parking-allocation accuracy.", "acceptance": [ { "text": "Required context, changes, ownership, and status are retained in an auditable record.", "done": false } ] }, { "title": "Notifications and subscriptions exception and audit handling", "desc": "Reduce peak-time parking inquiries by 30% and improve visitor parking-allocation accuracy. Retain change, failure, and reprocessing conditions with history.", "acceptance": [ { "text": "Required context, changes, ownership, and status are retained in an auditable record.", "done": false } ] } ] }, { "id": "F10", "title": "External integration and data synchronization", "desc": "Connect parking zones, vehicle registration, allocation and approval, entry-exit history, violation handling, and occupancy analysis.", "status": "todo", "priority": "high", "acceptance": [ { "text": "Required context, changes, ownership, and status are retained in an auditable record.", "done": false } ], "specs": [ { "title": "External integration and data synchronization core processing rule", "desc": "Connect parking zones, vehicle registration, allocation and approval, entry-exit history, violation handling, and occupancy analysis.", "acceptance": [ { "text": "Required context, changes, ownership, and status are retained in an auditable record.", "done": false } ] }, { "title": "External integration and data synchronization exception and audit handling", "desc": "Connect parking zones, vehicle registration, allocation and approval, entry-exit history, violation handling, and occupancy analysis. Retain change, failure, and reprocessing conditions with history.", "acceptance": [ { "text": "Required context, changes, ownership, and status are retained in an auditable record.", "done": false } ] } ] } ] }, { "id": "R6", "title": "Insights and controls", "desc": "Reduce peak-time parking inquiries by 30% and improve visitor parking-allocation accuracy.", "status": "todo", "priority": "mid", "acceptance": [ { "text": "Required context, changes, ownership, and status are retained in an auditable record.", "done": false } ], "features": [ { "id": "F11", "title": "Parking occupancy, violations, and visitor-vehicle reporting", "desc": "Employee and visitor vehicle details and parking assignments are managed manually, making availability and violation handling slow.", "status": "todo", "priority": "high", "acceptance": [ { "text": "Required context, changes, ownership, and status are retained in an auditable record.", "done": false } ], "specs": [ { "title": "Parking occupancy, violations, and visitor-vehicle reporting core processing rule", "desc": "Employee and visitor vehicle details and parking assignments are managed manually, making availability and violation handling slow.", "acceptance": [ { "text": "Required context, changes, ownership, and status are retained in an auditable record.", "done": false } ] }, { "title": "Parking occupancy, violations, and visitor-vehicle reporting exception and audit handling", "desc": "Employee and visitor vehicle details and parking assignments are managed manually, making availability and violation handling slow. Retain change, failure, and reprocessing conditions with history.", "acceptance": [ { "text": "Required context, changes, ownership, and status are retained in an auditable record.", "done": false } ] } ] }, { "id": "F12", "title": "Role, permission, and audit management", "desc": "Reduce peak-time parking inquiries by 30% and improve visitor parking-allocation accuracy.", "status": "todo", "priority": "mid", "acceptance": [ { "text": "Required context, changes, ownership, and status are retained in an auditable record.", "done": false } ], "specs": [ { "title": "Role, permission, and audit management core processing rule", "desc": "Reduce peak-time parking inquiries by 30% and improve visitor parking-allocation accuracy.", "acceptance": [ { "text": "Required context, changes, ownership, and status are retained in an auditable record.", "done": false } ] }, { "title": "Role, permission, and audit management exception and audit handling", "desc": "Reduce peak-time parking inquiries by 30% and improve visitor parking-allocation accuracy. Retain change, failure, and reprocessing conditions with history.", "acceptance": [ { "text": "Required context, changes, ownership, and status are retained in an auditable record.", "done": false } ] } ] } ] } ], "ia": { "sections": [ { "id": "S1", "title": "Intake and data quality", "pages": [ { "id": "P1", "title": "Operations dashboard", "type": "top", "refs": [ "F1", "F1:0", "F3", "F4:0", "F7:1", "F11" ], "children": [] }, { "id": "P2", "title": "Work list", "type": "page", "refs": [ "F3", "F3:0", "F4", "F1:0", "F4:1", "F8", "F11:0" ], "children": [] }, { "id": "P3", "title": "Create record", "type": "page", "refs": [ "F1", "F1:1", "F2", "F5", "F8:0", "F11:1" ], "children": [] } ] }, { "id": "S2", "title": "Records and search", "pages": [ { "id": "P4", "title": "Record detail", "type": "page", "refs": [ "F3:1", "F4:1", "F11", "F2", "F5:0", "F8:1", "F12" ], "children": [] }, { "id": "P5", "title": "Processing workspace", "type": "page", "refs": [ "F5", "F5:0", "F6", "F2:0", "F5:1", "F9", "F12:0" ], "children": [] } ] }, { "id": "S3", "title": "Processing and ownership", "pages": [ { "id": "P6", "title": "Approval and exception queue", "type": "page", "refs": [ "F7", "F7:0", "F8", "F2:1", "F6", "F9:0", "F12:1" ], "children": [] }, { "id": "P7", "title": "Notifications and integrations", "type": "page", "refs": [ "F9", "F9:0", "F10", "F3", "F6:0", "F9:1" ], "children": [] } ] }, { "id": "S4", "title": "Insights and controls", "pages": [ { "id": "P8", "title": "Operations reports", "type": "page", "refs": [ "F11", "F11:0", "F3:0", "F6:1", "F10" ], "children": [] }, { "id": "P9", "title": "Policy and access settings", "type": "page", "refs": [ "F10:1", "F12", "F3:1", "F7", "F10:0" ], "children": [] }, { "id": "P10", "title": "Audit log", "type": "page", "refs": [ "F8:1", "F12:0", "F12:1", "F4", "F7:0", "F10:1" ], "children": [] } ] } ] }, "flow": { "start": "P1", "transitions": [ { "from": "P1", "to": "P2", "ref": "F1" }, { "from": "P2", "to": "P3", "ref": "F2" }, { "from": "P3", "to": "P4", "ref": "F3" }, { "from": "P4", "to": "P5", "ref": "F4" }, { "from": "P5", "to": "P6", "ref": "F5" }, { "from": "P6", "to": "P5", "ref": "F8" }, { "from": "P5", "to": "P7", "ref": "F6" }, { "from": "P7", "to": "P8", "ref": "F9" }, { "from": "P8", "to": "P9", "ref": "F10" }, { "from": "P9", "to": "P10", "ref": "F12" }, { "from": "P10", "to": "P4", "ref": "F11" }, { "from": "P4", "to": "P1", "label": "Refresh operations status" }, { "from": "P5", "to": "P6", "ref": "F7" } ] } }