{ "schemaVersion": "1.0", "title": "Supply Chain Management (SCM) System", "lang": "en", "prd": { "oneLiner": "Connect demand forecasts, supply plans, inventory, purchase orders, receipts, delivery commitments, risk response, and supply-chain metrics.", "goal": "Reduce stockout risk for critical items while improving on-time delivery and demand-forecast accuracy.", "whyNow": "Demand changes, supplier commitments, inventory, and transport status live in separate systems, making stockout and delay risks difficult to anticipate.", "category": "Internal operations system", "platforms": [ "Web" ], "problem": "Demand changes, supplier commitments, inventory, and transport status live in separate systems, making stockout and delay risks difficult to anticipate.", "solution": "Connect demand forecasts, supply plans, inventory, purchase orders, receipts, delivery commitments, risk response, and supply-chain metrics.", "alternatives": "Email, chat, spreadsheets, and manual ledgers", "differentiator": "Manage intake, processing, and operations data as one connected source of truth.", "targets": [ { "name": "Procurement, logistics, and production practitioner managing demand, supply, inventory, and delivery commitments", "role": "Requester and operational user", "needs": "Quickly register needed work and know its status.", "pain": "Demand changes, supplier commitments, inventory, and transport status live in separate systems, making stockout and delay risks difficult to anticipate." }, { "name": "SCM and supply-chain operations coordinator", "role": "Operations administrator", "needs": "Manage priority and history and review operations metrics.", "pain": "Demand changes, supplier commitments, inventory, and transport status live in separate systems, making stockout and delay risks difficult to anticipate." }, { "name": "System and policy administrator", "role": "Operations and security administrator", "needs": "Manage access, policy, and audit history.", "pain": "Demand changes, supplier commitments, inventory, and transport status live in separate systems, making stockout and delay risks difficult to anticipate." } ], "scenarios": [ { "text": "An operational user registers required work and checks its status.", "start": "P1" }, { "text": "An operator processes queued work and handles exceptions.", "start": "P5" }, { "text": "System and policy administrator reviews policy and access.", "start": "P9" }, { "text": "System and policy administrator reviews audit records and operating metrics.", "start": "P10" } ], "northStar": "Share of operations requests completed on time", "kpis": [ { "name": "On-time processing rate", "target": "Reduce stockout risk for critical items while improving on-time delivery and demand-forecast accuracy.", "baseline": "Not measured", "method": "Monthly aggregation of state changes against target dates", "refs": [ "F6" ] }, { "name": "Operations visibility", "target": "100% of key work tracked", "baseline": "Not measured", "method": "Share of records connected to reporting", "refs": [ "F11" ] }, { "name": "Auditable operations rate", "target": "100% of key changes retained", "baseline": "Not measured", "method": "Monthly audit-log and change-history review", "refs": [ "F12" ] } ], "inScope": [ "Supplier, item, demand forecast, supply plan, and constraint registration", "Demand, inventory, purchase order, receipt, delivery commitment, and supply-risk history lookup", "Demand planning, supply allocation, purchasing, receipt confirmation, delay response, and exception approval handling", "Inventory turns, on-time delivery, supply risk, stockout, and forecast-accuracy reporting", "Supplier, item, demand forecast, supply plan, and constraint registration validation and duplicate prevention", "Search, filter, and history management", "Owner, priority, and SLA management", "Approval and policy review", "Exception, rejection, and reprocessing", "Notifications and subscriptions", "External integration and data synchronization", "Role, permission, and audit management" ], "nonGoals": [ "External customer portal", "Replacing adjacent systems such as accounting or payroll" ], "assumptions": [ "User and organization data are available through company SSO.", "Operators manage policy and classification criteria." ], "risks": [ "Weak initial classification can cause incorrect processing.", "Stale source data can reduce operational trust." ], "openQuestions": [ "What defines urgent processing and approval?", "What are the post-completion verification and reopen rules?" ], "constraints": [ "State, owner, and priority changes require audit logs.", "Access is limited by role.", "Permission, policy, and state changes require audit logs." ] }, "requirements": [ { "id": "R1", "title": "Intake and data quality", "desc": "Demand changes, supplier commitments, inventory, and transport status live in separate systems, making stockout and delay risks difficult to anticipate.", "status": "todo", "priority": "high", "acceptance": [ { "text": "Required context, changes, ownership, and status are retained in an auditable record.", "done": false } ], "features": [ { "id": "F1", "title": "Supplier, item, demand forecast, supply plan, and constraint registration", "desc": "Connect demand forecasts, supply plans, inventory, purchase orders, receipts, delivery commitments, risk response, and supply-chain metrics.", "status": "todo", "priority": "high", "acceptance": [ { "text": "Required context, changes, ownership, and status are retained in an auditable record.", "done": false } ], "specs": [ { "title": "Supplier, item, demand forecast, supply plan, and constraint registration core processing rule", "desc": "Connect demand forecasts, supply plans, inventory, purchase orders, receipts, delivery commitments, risk response, and supply-chain metrics.", "acceptance": [ { "text": "Required context, changes, ownership, and status are retained in an auditable record.", "done": false } ] }, { "title": "Supplier, item, demand forecast, supply plan, and constraint registration exception and audit handling", "desc": "Connect demand forecasts, supply plans, inventory, purchase orders, receipts, delivery commitments, risk response, and supply-chain metrics. Retain change, failure, and reprocessing conditions with history.", "acceptance": [ { "text": "Required context, changes, ownership, and status are retained in an auditable record.", "done": false } ] } ] }, { "id": "F2", "title": "Supplier, item, demand forecast, supply plan, and constraint registration validation and duplicate prevention", "desc": "Demand changes, supplier commitments, inventory, and transport status live in separate systems, making stockout and delay risks difficult to anticipate.", "status": "todo", "priority": "high", "acceptance": [ { "text": "Required context, changes, ownership, and status are retained in an auditable record.", "done": false } ], "specs": [ { "title": "Supplier, item, demand forecast, supply plan, and constraint registration validation and duplicate prevention core processing rule", "desc": "Demand changes, supplier commitments, inventory, and transport status live in separate systems, making stockout and delay risks difficult to anticipate.", "acceptance": [ { "text": "Required context, changes, ownership, and status are retained in an auditable record.", "done": false } ] }, { "title": "Supplier, item, demand forecast, supply plan, and constraint registration validation and duplicate prevention exception and audit handling", "desc": "Demand changes, supplier commitments, inventory, and transport status live in separate systems, making stockout and delay risks difficult to anticipate. Retain change, failure, and reprocessing conditions with history.", "acceptance": [ { "text": "Required context, changes, ownership, and status are retained in an auditable record.", "done": false } ] } ] } ] }, { "id": "R2", "title": "Records and search", "desc": "Connect demand forecasts, supply plans, inventory, purchase orders, receipts, delivery commitments, risk response, and supply-chain metrics.", "status": "todo", "priority": "high", "acceptance": [ { "text": "Required context, changes, ownership, and status are retained in an auditable record.", "done": false } ], "features": [ { "id": "F3", "title": "Demand, inventory, purchase order, receipt, delivery commitment, and supply-risk history lookup", "desc": "Reduce stockout risk for critical items while improving on-time delivery and demand-forecast accuracy.", "status": "todo", "priority": "high", "acceptance": [ { "text": "Required context, changes, ownership, and status are retained in an auditable record.", "done": false } ], "specs": [ { "title": "Demand, inventory, purchase order, receipt, delivery commitment, and supply-risk history lookup core processing rule", "desc": "Reduce stockout risk for critical items while improving on-time delivery and demand-forecast accuracy.", "acceptance": [ { "text": "Required context, changes, ownership, and status are retained in an auditable record.", "done": false } ] }, { "title": "Demand, inventory, purchase order, receipt, delivery commitment, and supply-risk history lookup exception and audit handling", "desc": "Reduce stockout risk for critical items while improving on-time delivery and demand-forecast accuracy. Retain change, failure, and reprocessing conditions with history.", "acceptance": [ { "text": "Required context, changes, ownership, and status are retained in an auditable record.", "done": false } ] } ] }, { "id": "F4", "title": "Search, filter, and history management", "desc": "Connect demand forecasts, supply plans, inventory, purchase orders, receipts, delivery commitments, risk response, and supply-chain metrics.", "status": "todo", "priority": "high", "acceptance": [ { "text": "Required context, changes, ownership, and status are retained in an auditable record.", "done": false } ], "specs": [ { "title": "Search, filter, and history management core processing rule", "desc": "Connect demand forecasts, supply plans, inventory, purchase orders, receipts, delivery commitments, risk response, and supply-chain metrics.", "acceptance": [ { "text": "Required context, changes, ownership, and status are retained in an auditable record.", "done": false } ] }, { "title": "Search, filter, and history management exception and audit handling", "desc": "Connect demand forecasts, supply plans, inventory, purchase orders, receipts, delivery commitments, risk response, and supply-chain metrics. Retain change, failure, and reprocessing conditions with history.", "acceptance": [ { "text": "Required context, changes, ownership, and status are retained in an auditable record.", "done": false } ] } ] } ] }, { "id": "R3", "title": "Processing and ownership", "desc": "Reduce stockout risk for critical items while improving on-time delivery and demand-forecast accuracy.", "status": "todo", "priority": "high", "acceptance": [ { "text": "Required context, changes, ownership, and status are retained in an auditable record.", "done": false } ], "features": [ { "id": "F5", "title": "Demand planning, supply allocation, purchasing, receipt confirmation, delay response, and exception approval handling", "desc": "Demand changes, supplier commitments, inventory, and transport status live in separate systems, making stockout and delay risks difficult to anticipate.", "status": "todo", "priority": "high", "acceptance": [ { "text": "Required context, changes, ownership, and status are retained in an auditable record.", "done": false } ], "specs": [ { "title": "Demand planning, supply allocation, purchasing, receipt confirmation, delay response, and exception approval handling core processing rule", "desc": "Demand changes, supplier commitments, inventory, and transport status live in separate systems, making stockout and delay risks difficult to anticipate.", "acceptance": [ { "text": "Required context, changes, ownership, and status are retained in an auditable record.", "done": false } ] }, { "title": "Demand planning, supply allocation, purchasing, receipt confirmation, delay response, and exception approval handling exception and audit handling", "desc": "Demand changes, supplier commitments, inventory, and transport status live in separate systems, making stockout and delay risks difficult to anticipate. Retain change, failure, and reprocessing conditions with history.", "acceptance": [ { "text": "Required context, changes, ownership, and status are retained in an auditable record.", "done": false } ] } ] }, { "id": "F6", "title": "Owner, priority, and SLA management", "desc": "Reduce stockout risk for critical items while improving on-time delivery and demand-forecast accuracy.", "status": "todo", "priority": "high", "acceptance": [ { "text": "Required context, changes, ownership, and status are retained in an auditable record.", "done": false } ], "specs": [ { "title": "Owner, priority, and SLA management core processing rule", "desc": "Reduce stockout risk for critical items while improving on-time delivery and demand-forecast accuracy.", "acceptance": [ { "text": "Required context, changes, ownership, and status are retained in an auditable record.", "done": false } ] }, { "title": "Owner, priority, and SLA management exception and audit handling", "desc": "Reduce stockout risk for critical items while improving on-time delivery and demand-forecast accuracy. Retain change, failure, and reprocessing conditions with history.", "acceptance": [ { "text": "Required context, changes, ownership, and status are retained in an auditable record.", "done": false } ] } ] } ] }, { "id": "R4", "title": "Approval and exceptions", "desc": "Demand changes, supplier commitments, inventory, and transport status live in separate systems, making stockout and delay risks difficult to anticipate.", "status": "todo", "priority": "high", "acceptance": [ { "text": "Required context, changes, ownership, and status are retained in an auditable record.", "done": false } ], "features": [ { "id": "F7", "title": "Approval and policy review", "desc": "Connect demand forecasts, supply plans, inventory, purchase orders, receipts, delivery commitments, risk response, and supply-chain metrics.", "status": "todo", "priority": "mid", "acceptance": [ { "text": "Required context, changes, ownership, and status are retained in an auditable record.", "done": false } ], "specs": [ { "title": "Approval and policy review core processing rule", "desc": "Connect demand forecasts, supply plans, inventory, purchase orders, receipts, delivery commitments, risk response, and supply-chain metrics.", "acceptance": [ { "text": "Required context, changes, ownership, and status are retained in an auditable record.", "done": false } ] }, { "title": "Approval and policy review exception and audit handling", "desc": "Connect demand forecasts, supply plans, inventory, purchase orders, receipts, delivery commitments, risk response, and supply-chain metrics. Retain change, failure, and reprocessing conditions with history.", "acceptance": [ { "text": "Required context, changes, ownership, and status are retained in an auditable record.", "done": false } ] } ] }, { "id": "F8", "title": "Exception, rejection, and reprocessing", "desc": "Demand changes, supplier commitments, inventory, and transport status live in separate systems, making stockout and delay risks difficult to anticipate.", "status": "todo", "priority": "mid", "acceptance": [ { "text": "Required context, changes, ownership, and status are retained in an auditable record.", "done": false } ], "specs": [ { "title": "Exception, rejection, and reprocessing core processing rule", "desc": "Demand changes, supplier commitments, inventory, and transport status live in separate systems, making stockout and delay risks difficult to anticipate.", "acceptance": [ { "text": "Required context, changes, ownership, and status are retained in an auditable record.", "done": false } ] }, { "title": "Exception, rejection, and reprocessing exception and audit handling", "desc": "Demand changes, supplier commitments, inventory, and transport status live in separate systems, making stockout and delay risks difficult to anticipate. Retain change, failure, and reprocessing conditions with history.", "acceptance": [ { "text": "Required context, changes, ownership, and status are retained in an auditable record.", "done": false } ] } ] } ] }, { "id": "R5", "title": "Notifications and integrations", "desc": "Connect demand forecasts, supply plans, inventory, purchase orders, receipts, delivery commitments, risk response, and supply-chain metrics.", "status": "todo", "priority": "mid", "acceptance": [ { "text": "Required context, changes, ownership, and status are retained in an auditable record.", "done": false } ], "features": [ { "id": "F9", "title": "Notifications and subscriptions", "desc": "Reduce stockout risk for critical items while improving on-time delivery and demand-forecast accuracy.", "status": "todo", "priority": "high", "acceptance": [ { "text": "Required context, changes, ownership, and status are retained in an auditable record.", "done": false } ], "specs": [ { "title": "Notifications and subscriptions core processing rule", "desc": "Reduce stockout risk for critical items while improving on-time delivery and demand-forecast accuracy.", "acceptance": [ { "text": "Required context, changes, ownership, and status are retained in an auditable record.", "done": false } ] }, { "title": "Notifications and subscriptions exception and audit handling", "desc": "Reduce stockout risk for critical items while improving on-time delivery and demand-forecast accuracy. Retain change, failure, and reprocessing conditions with history.", "acceptance": [ { "text": "Required context, changes, ownership, and status are retained in an auditable record.", "done": false } ] } ] }, { "id": "F10", "title": "External integration and data synchronization", "desc": "Connect demand forecasts, supply plans, inventory, purchase orders, receipts, delivery commitments, risk response, and supply-chain metrics.", "status": "todo", "priority": "high", "acceptance": [ { "text": "Required context, changes, ownership, and status are retained in an auditable record.", "done": false } ], "specs": [ { "title": "External integration and data synchronization core processing rule", "desc": "Connect demand forecasts, supply plans, inventory, purchase orders, receipts, delivery commitments, risk response, and supply-chain metrics.", "acceptance": [ { "text": "Required context, changes, ownership, and status are retained in an auditable record.", "done": false } ] }, { "title": "External integration and data synchronization exception and audit handling", "desc": "Connect demand forecasts, supply plans, inventory, purchase orders, receipts, delivery commitments, risk response, and supply-chain metrics. Retain change, failure, and reprocessing conditions with history.", "acceptance": [ { "text": "Required context, changes, ownership, and status are retained in an auditable record.", "done": false } ] } ] } ] }, { "id": "R6", "title": "Insights and controls", "desc": "Reduce stockout risk for critical items while improving on-time delivery and demand-forecast accuracy.", "status": "todo", "priority": "mid", "acceptance": [ { "text": "Required context, changes, ownership, and status are retained in an auditable record.", "done": false } ], "features": [ { "id": "F11", "title": "Inventory turns, on-time delivery, supply risk, stockout, and forecast-accuracy reporting", "desc": "Demand changes, supplier commitments, inventory, and transport status live in separate systems, making stockout and delay risks difficult to anticipate.", "status": "todo", "priority": "high", "acceptance": [ { "text": "Required context, changes, ownership, and status are retained in an auditable record.", "done": false } ], "specs": [ { "title": "Inventory turns, on-time delivery, supply risk, stockout, and forecast-accuracy reporting core processing rule", "desc": "Demand changes, supplier commitments, inventory, and transport status live in separate systems, making stockout and delay risks difficult to anticipate.", "acceptance": [ { "text": "Required context, changes, ownership, and status are retained in an auditable record.", "done": false } ] }, { "title": "Inventory turns, on-time delivery, supply risk, stockout, and forecast-accuracy reporting exception and audit handling", "desc": "Demand changes, supplier commitments, inventory, and transport status live in separate systems, making stockout and delay risks difficult to anticipate. Retain change, failure, and reprocessing conditions with history.", "acceptance": [ { "text": "Required context, changes, ownership, and status are retained in an auditable record.", "done": false } ] } ] }, { "id": "F12", "title": "Role, permission, and audit management", "desc": "Reduce stockout risk for critical items while improving on-time delivery and demand-forecast accuracy.", "status": "todo", "priority": "mid", "acceptance": [ { "text": "Required context, changes, ownership, and status are retained in an auditable record.", "done": false } ], "specs": [ { "title": "Role, permission, and audit management core processing rule", "desc": "Reduce stockout risk for critical items while improving on-time delivery and demand-forecast accuracy.", "acceptance": [ { "text": "Required context, changes, ownership, and status are retained in an auditable record.", "done": false } ] }, { "title": "Role, permission, and audit management exception and audit handling", "desc": "Reduce stockout risk for critical items while improving on-time delivery and demand-forecast accuracy. Retain change, failure, and reprocessing conditions with history.", "acceptance": [ { "text": "Required context, changes, ownership, and status are retained in an auditable record.", "done": false } ] } ] } ] } ], "ia": { "sections": [ { "id": "S1", "title": "Intake and data quality", "pages": [ { "id": "P1", "title": "Operations dashboard", "type": "top", "refs": [ "F1", "F1:0", "F3", "F4:0", "F7:1", "F11" ], "children": [] }, { "id": "P2", "title": "Work list", "type": "page", "refs": [ "F3", "F3:0", "F4", "F1:0", "F4:1", "F8", "F11:0" ], "children": [] }, { "id": "P3", "title": "Create record", "type": "page", "refs": [ "F1", "F1:1", "F2", "F5", "F8:0", "F11:1" ], "children": [] } ] }, { "id": "S2", "title": "Records and search", "pages": [ { "id": "P4", "title": "Record detail", "type": "page", "refs": [ "F3:1", "F4:1", "F11", "F2", "F5:0", "F8:1", "F12" ], "children": [] }, { "id": "P5", "title": "Processing workspace", "type": "page", "refs": [ "F5", "F5:0", "F6", "F2:0", "F5:1", "F9", "F12:0" ], "children": [] } ] }, { "id": "S3", "title": "Processing and ownership", "pages": [ { "id": "P6", "title": "Approval and exception queue", "type": "page", "refs": [ "F7", "F7:0", "F8", "F2:1", "F6", "F9:0", "F12:1" ], "children": [] }, { "id": "P7", "title": "Notifications and integrations", "type": "page", "refs": [ "F9", "F9:0", "F10", "F3", "F6:0", "F9:1" ], "children": [] } ] }, { "id": "S4", "title": "Insights and controls", "pages": [ { "id": "P8", "title": "Operations reports", "type": "page", "refs": [ "F11", "F11:0", "F3:0", "F6:1", "F10" ], "children": [] }, { "id": "P9", "title": "Policy and access settings", "type": "page", "refs": [ "F10:1", "F12", "F3:1", "F7", "F10:0" ], "children": [] }, { "id": "P10", "title": "Audit log", "type": "page", "refs": [ "F8:1", "F12:0", "F12:1", "F4", "F7:0", "F10:1" ], "children": [] } ] } ] }, "flow": { "start": "P1", "transitions": [ { "from": "P1", "to": "P2", "ref": "F1" }, { "from": "P2", "to": "P3", "ref": "F2" }, { "from": "P3", "to": "P4", "ref": "F3" }, { "from": "P4", "to": "P5", "ref": "F4" }, { "from": "P5", "to": "P6", "ref": "F5" }, { "from": "P5", "to": "P6", "ref": "F7" }, { "from": "P6", "to": "P5", "ref": "F8" }, { "from": "P5", "to": "P7", "ref": "F6" }, { "from": "P7", "to": "P8", "ref": "F9" }, { "from": "P8", "to": "P9", "ref": "F10" }, { "from": "P9", "to": "P10", "ref": "F12" }, { "from": "P10", "to": "P4", "ref": "F11" }, { "from": "P4", "to": "P1", "label": "Refresh operations status" } ] } }