In this article:
The Unidesk ELM must be connected to a network file share.
The Unidesk installer opens ports that the Unidesk Enterprise Layer Manager (ELM) needs to interact with services on the virtual server where it is hosted. The default ports that Unidesk uses are listed in the tables below.
If there is a firewall between the Unidesk appliance and the machine on which you are running the Unidesk Agent or one of the Unidesk Connectors, you must manually open the port in the firewall used for that purpose. If during installation you changed any of the ports from the default setting, be sure to open the correct port.
By default, Unidesk uses the following ports in your firewall for the Unidesk Admin User to interact with the Unidesk Management Console (UMC).
| Destination | Activity | Protocol | Ports |
|---|---|---|---|
| Unidesk Enterprise Layer Manager (ELM) | Unidesk Management Console (UMC) | TCP | 80,443 |
By default, Unidesk uses the following ports in your firewall for internal connections between the Unidesk appliance and each of the destinations listed below.
| Destination | Activity | Protocol | Ports |
|---|---|---|---|
| Unidesk ELM | ActiveMQ Console | TCP | 8161 |
| Unidesk ELM | Log deliveries from the Unidesk Agent | TCP | 8787 |
| Unidesk ELM | Log deliveries from users | TCP | 8888 |
| Unidesk ELM | Communication with datastore via ESXI Host | TCP | 443 |
| Unidesk Agent | Communication | TCP | 8016 |
| Unidesk Agent | Log gathering | TCP | 14243 |
| Active Directory | LDAP | TCP | 389, 636 |
| Connector for Azure | Communication | TCP | 3000 (HTTP) 3500 (HTTPS) |
| Connector for PVS | Communication | TCP | 3009 (HTTP) 3509 (HTTPS) |
| Connector for vSphere | Communication | TCP | 3004 (HTTP) 3504 (HTTPS) |
| Connector for XenServer | Communication | TCP | 3002 (HTTP) 3502 (HTTPS) |
By default, Unidesk uses the following port in your firewall for external connections between the Unidesk appliance and the destination listed below.
| Destination | Activity | Protocol | Ports |
|---|---|---|---|
| api.unidesk.com | Logs and Phone Home data uploads from the Unidesk ELM (optional) | TCP | 443 |
Citrix XenServer uses Port 5900 for communications between your OS Image and XenCenter or other Xen client.
| Destination | Activity | Protocol | Ports |
|---|---|---|---|
| XenCenter | Communications | 5900 |
If you are publishing to PVS: Install the Unidesk Agent (required for PVS and Connector Scripts)
If you are not publishing to PVS: Assign Unidesk Roles to users