# Privacy Policy Updated Date: [2025] [June] [15] Effective Date: [2025] [June] [15] Your privacy is our top priority. This Privacy Policy explains how we collect, use, and protect your personal information, ensuring you maintain control over the data you share with TOM-KEY. "TOM-KEY" (the "App") is a companion tool for our hardware products (e.g., TOM Box), enabling global users to query remote control data, manage accounts, and edit remote control attributes. We implement industry-standard security measures to protect your information. By using our services, you agree to the terms outlined here. ## 1. Application Scope This policy applies to all services referencing it, governing how we handle information collected through our products and services. "Personal information" refers to data that can identify you alone or with other information, handled in strict compliance with this policy. Exceptions: - Search keywords used in our search services - Information related to policy violations and our response measures ## 2. Collected Information - Account creation: account name, avatar, email address, phone number - Service operation: device model, operating system, unique device identifier, login IP address, operation logs (to ensure functionality, improve experience, and secure your account) ## 3. Information Collection & Usage Personal information includes data that identifies or reflects a specific individual, with sensitive information including biometrics, ID numbers, financial data, and location information. We only use your information for these purposes: - **Storage Permission**: Needed to select avatars and save remote control files. You can disable via system settings: "Settings" > "App Management" > [App Name] > "Permissions" > "Storage" - **Location Permission**: Required for BLE device connection (Android 6.0+). Basic functions work without it; disable via system settings: "Settings" > "App Management" > [App Name] > "Permissions" > "Location" - **Camera Permission**: Used for feedback. Disable via system settings: "Settings" > "App Management" > [App Name] > "Permissions" > "Camera" ## 4. Information Usage We never share, sell, or trade your personal information with unrelated third parties without your consent. Third parties assisting with service provision will be restricted from accessing your data after service termination. We prohibit unauthorized collection or distribution of user information by any third party. ## 5. Information Disclosure We may disclose your information in these cases: - With your explicit consent - To provide requested products or services - As required by law, administrative orders, or judicial proceedings - When necessary to address policy violations - To resolve intellectual property disputes - As permitted by applicable laws and platform policies ## 6. Data Storage & Transfer Your information is stored on our servers and/or affiliated company servers, which may be located outside your region and accessed internationally. ## 7. Security Measures Your account is protected with security features including password encryption. While we take reasonable precautions, no internet security is absolute. Please safeguard your login credentials. ## 8. Account Deletion Registered users can delete accounts via "Personal Page" > "Cancel Account". Upon deletion, we will remove your account data from our servers to protect your privacy. ## 9. Contact Us For privacy concerns, questions about minor data, or record deletion requests: Email: tomkey-master@gmail.com We will respond within 15 business days after verifying your identity.