id: success
name: Success
lead: account-health
bots:
  - account-health
  - support-replies
  - promise-log
why: >
  Renewals slip when health is a vibe, replies go out uncited, and
  promises evaporate after the call.
group_kickoff: >
  @Account Health rank the portfolio against saved thresholds.
  @Support Replies draft unsent first responses that cite policy.
  @Promise Log extract commitments from the latest call notes.
  Do not contact customers. Do not edit the CRM. Do not issue refunds.
plugins:
  - Slack
  - Gmail
max_bots: 4
autonomy: L1