---
layout: default
title: Get support
nav_order: 7
parent: How to use Data Commons
---

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# Get support

* TOC
{:toc}

## Check the FAQ

The [datacommons.org website](https://datacommons.org/faq){: target="_blank"} provides answers to common questions. Check here first!

## File a bug or feature request

We use [Google Issue Tracker](https://issuetracker.google.com){: target="_blank"} to track bugs and feature requests. All tickets are publicly viewable.

Before opening a new ticket, please see if an existing [feature request](https://issuetracker.google.com/issues?q=componentid:1659535%2B%20type:feature_request){: target="_blank"} or [bug report](https://issuetracker.google.com/issues?q=componentid:1659535%20type:bug){: target="_blank"} covering your issue has already been filed. If yes, upvote (click the **+1** button ) and [subscribe](https://developers.google.com/issue-tracker/guides/subscribe){: target="_blank"} to it. If not, open a new [feature request](https://issuetracker.google.com/issues/new?component=1659535&template=2053233){: target="_blank"} or [bug report](https://issuetracker.google.com/issues/new?component=1659535&template=2053231){: target="_blank"}.

If you are using a Custom Data Commons instance, make sure to indicate that the issue affects your instance.

## Email support forum

For technical questions that you can't find answers to in this documentation, you can email support@datacommons.org.