| Description: | This dataset contains 10 000 unique New York City 311 complaint records collected between January 2010 and December 2020. Each record is identified by a system‑generated integer key with no duplicates. The complaints span a wide range of incident types—noise, heat/hot water, illegal parking and other miscellaneous issues—with the “Other” category comprising more than half of all complaints. The majority of incidents are reported in boroughs such as Brooklyn, Queens and Manhattan, with ZIP codes and street names predominating the location fields. Complaint creation dates cluster around the mid‑2010s, while many closure dates are missing (about 3 % of records). Resolution narratives and additional details appear in free‑text fields, often containing long descriptions or agency‐specific language. Geographic coordinates (latitude/longitude and State Plane X/Y) are available for most records, enabling spatial analysis across the five boroughs. Data entry is highly variable: many “Other” values appear in fields with large cardinality, and several address components are missing. |