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Message ID: 11290
Date: Mon Dec 6 17:36:02 GMT 1999
Author: Kimes, Dean W.
Subject: RE: Bard sit in or Mana Song walkout or whatever (long, possibly rant ish)


>I think something needs to be done. Unfortunately, Verant doesnt have the
>market cornered on treating its customers like crap. 3do did the same
thing
>with M59. I remember server 105 being deliberately crashed by the players
>til 3do listened to our complaints. Not that I'm advocating crashing any
>servers here, but sometimes you have to "get their attention".

No but they are looking to perfect the art it seems. I got killed after a
page fault in EQGame.exe dumped me to windows in the middle of a fight. The
senior guide who responded to my petition all but accused me of writing a
process to purposely page fault eqgame whenever I was about to die so I
could get a free rez. He further informed me that it was official Verant
policy to treat all customers as if they were deliberately causing page
faults in order to get free rez's unless incontrovertible proof otherwise
was available. Like there could be such proof. I sent in a long letter
expressing my displeasure with the page fault info from windows to our
server's Head GM, and various others at Verant.

>I'm beginning to think if we don't get Verant's attention regarding bard
>issues, we will continue to be ignored, to our detriment. I'm not a rabble

>rouser for the most part, but we do have legitmate issues that are not
being
>addressed by Verant. The final straw for me was when Verant didnt even
know
>our level 22 song was broken and had been for months, despite being put in
>feedback all that time.
>-Treehugger and Songmaker

Yeah, think how Shaman's feel too. They have been /bugging the specific
problems with Alchemy for months and no one at Verant has seen fit to
actually see if what they said was true. This was posted just about
everywhere over the weekend when Brad admitted they had been testing Alchemy
incorrectly all along. Obviously they have about as much regard for their
customers at Verant as the average 20th level has for a fire beetle.
"What's that annoying clicking sound" after playing lullaby for testing and
forgetting about the test subject who easily managed to follow me into
Qeynos while the guards were off chasing some Necro.

Kitasi