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Message ID: 12653
Date: Thu Jan 6 17:54:46 GMT 2000
Author: Katy Westerman
Subject: Re: EQ Testing Procedure


I think their procedure is similar to the one we use where I work.
Internal testing is done, but only in things we can think of that
would be affected by the change. Then a beta is released to 2 or 3
customers who have agreed to use a beta in real situations to make
sure we haven't missed anything. Then, finally a full release. The
test server is liket hose beta testers. We still sometimes get things
that slipped through in beta testing, we just don't have quite the
number of users that EQ has who will whine and/or argue about every
change made.

This is the same method that most software places that I've seen use.
They just use the test server as their beta testing ground and
apparently don't do quite as thorough internal testing in hopes that
test server people will get it. It just kind of sucks that there
aren't really enough people on the test server to really effectively
test things.

Some other issues 1) if they really did a kind of seat of their
pants bug fixing schedule, many bug fixes would never get made.
Companies that don't at least partially document their bug fixes and
their code don't get very far 2) Quite a few of the changes are
probably made to quests and things where they can't really tell us
what they changed. These are the things that they should be fully
testing internally, or at least with a developer playing on the test
server. And in a lot of places, it looks like they aren't. I can
understand using the test server players to test spell changes or item
changes that they can tell us about, but if you can't tell us about it
test it yourselves.

I dunno, I just get a little irked when people bash the programmers.
I mean, come on, they madet his awesome game that so many people play,
yet a large portion of them complain about it. There's far more users
than there are programmers to handle some of these bug issues and a
lot are lower priority than others. If you don't work there, you
don't really know what's going on. Heh, for all we know they could
just be playing all day and not fixing bugs at all. =)

Did I contradict myself enough in this message? =)

Robynn


--
Katy Westerman Don't lick something unless
katyw@... you really mean it.
http://www.cs.ucr.edu/~katyw -Advice from the Naked
CS/Comp Math Major, UC Riverside Dancing Llama