Did you also notice that they changed the TIMES like 4 times as well? =)
Papa Legba wrote:
> From: Papa Legba <legba@...>
>
> For those who wonder why we rant about Verant's poor customer service,
> and their seemingless unfathomable denials when presented with a mistake
> they made ("We test extensively"), read these these 4 updates from the
> EQ offcial network status pages (I have compiled them from the two
> seperate lists, and cut out any ones not related to scheduled patching
> downtime).
> http://www.everquest.com has the entire network status messages.
>
> (more comments below)
>
> Scheduled Server Update Tue Feb 15 12:59:25 EST 2000
>
> The patch, which was originally scheduled for tomorrow at 7am, has been
> moved back one day. The EverQuest
> servers will now be coming down on Thursday the 17th at 7am pacific. We
> apologize for the late change in the
> schedule.
> - The EverQuest Team
>
> Scheduled Server Update Tue Feb 15 18:46:24 EST 2000
>
> The patch, which was originally scheduled for tomorrow at 7am, has been
> moved back one day. The EverQuest
> servers will now be coming down on Thursday the 17th at 8am pacific. We
> apologize for the late change in the
> schedule.
>
> - The EverQuest Team
>
> Update Thu Feb 17 13:34:23 EST 2000
>
> The amount of time that the servers will be down is approximately 6
> hours. That would put the time at 2 PM PST
> for the servers to be back up.
>
> - The EverQuest Team
>
> Patch Update Thu Feb 17 17:45:13 EST 2000
>
> The patch is progressing as planned, and all servers should be available
> around 3:00pm PST.
>
> - The EverQuest Team
>
> (My note: I was able to log on at 6:30 EST, thats 3:30 PST, and was
> unable to at 6:27.)
> This last message is the kicker, and I almost fell out of my chair when
> I read it. When looking at 3 messages stating delays, they post it as
> "progressing as planned".
>
> I have a few problems with this.
> 1. This the second time in 2 weeks they changed the date on a major
> scheduled downtime. My bother scheduling downtime, if you;re not going
> to keep it? My cleric group plays once a week (and is the main reason I
> play EQ, I love my bard, but I think i would leave the game if I didn;t
> have my regular cleric group). We make sure our day does not coincide
> with their scheduled downtime since we face such time constraints
> (normally play from 5ish to 11ish). The rest of the group was able to
> get in around 7, so our time this week was cut by 1/3, despite our best
> efforts.
>
> 2. Why aren't these downtimes scheduled about 3-5 horus earlier, when
> there are many less paying customers trying to play? I feel bad for the
> people in Europe in Asia, but America represents the majority of their
> customer base. I would even be happier if they would rotate down times
> so different people were affected each time.
>
> 3. How much time was wasted writing the True North spell. I'm sure we
> could all name about 20 things which everyone in the game would rather
> have seen that time spent fixing. Has anyone thought of a use for this?
>
> 4. How do things which directly contradict the patch messages make it
> past their "extensive testing?"
>
> {rant mode off}
> --
> We now return to the non-stop rock.
>
> Matt DeBarger
>
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