A couple of comments on this thread - as a programmer who's written and
supported applications with upwards of 150 users. While a much smaller user
base than EQ - on the other hand one of them systems reconciled bank
accounts that occasionally had 11 digits...

I don't hold it against Verant that patches take longer than they predicted.
That often happened to me. I don't hold it against them that they had to
delay the upgrade a day or two after they first thought they'd be ready as
well.

I don't understand why they can't do it at the most off-peak time available.
It's policy at the company I worked for never create down-time for users
during business hours - even in applications with one or two users who only
use the once or twice a week...

Slyde

----- Original Message -----
From: "Papa Legba" <legba@...>
To: <eqbards@onelist.com>
Sent: Friday, February 18, 2000 11:35 AM
Subject: Re: [eqbards] Bards questing

> From: Papa Legba <legba@...>
>
>
> >
> > What, you expect the Verant folks to get up at 2am?? :)
>
> Most definitly if their work involves completly shutting down the
> servers that over 200,000 people pay to use. Stores do inventory in the
> middle of night so they don't have to close down. I personally come to
> work at all kinds of crazy hours so our network at work does not have
> downtime when people are trying to do their jobs. Its part of my job.
>