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Message ID: 17122
Date: Thu Mar 30 21:41:36 BST 2000
Author: Talies the Wanderer
Subject: New record response time from Sony!


On March 01, 2000, a being calling itself "zath7" posted some rather rude
things all over several very important threads (including a bard
thread). I forwarded that information to feedback@...

Flashforward

Today, March 30, 2000, <feedback@...> sends a reply:

Hello Talies,
Thank you for contacting The Station Customer Service department.
Thank you for contacting us regarding a Station Member(s) who may not be
adhering to the community standards of The Station. As part of The
Station community, all Station Members must respect the rights of
others. We take this policy very seriously. We will investigate your
complaint and will take the appropriate actions.
It would be very helpful if you could provide us with additional
information regarding your complaint.

Sincerely,
SIf you need further assistance or have any other questions, please
don't hesitate to reply or call us at 1-858-537-0898 Monday-Friday
8:30am - 5:30pm Pacific time."


Not only is it a half-@$$ed attempt at a "personalized" form-reply, but
it's apparent that they didn't even take the time to sign it. Normally, I
wouldn't complain but sheesh, late, AND pointless?! Why even bother?

Talies the Wanderer