Customer Service reps would also get in trouble for telling customers false
and misleading information, which they truely have no knowledge about nor
business talking about.

but yes, i agree his intentions were good. i wouldn't bash him, just
snicker to myself over his mistake.

Shada

> Abashi is a Customer Service rep. His job is to listen to
> problems and take
> them to the people who know how to fix them. He may, on
> occasion, offer
> advice based on his experiences or come up with ideas on his
> own. But you
> cannot expect him to have firm knowledge of how every song
> and every spell
> and every skill in the game works. That's totally unfair.
> He _does_ have
> general knowledge about bards. He knows we use instruments
> and have songs
> that last far shorter durations than normal spells. That's
> all he really
> NEEDS to know.
>
> Give the guy a break for crying out loud. I'd love to see
> you do his job
> better.
>
> Lyrnia