Oh I agree that finding the problem is the real issue. I just can't figure
out why its so hard to find. USWest DSL is really bad, no doubt about that
one either. I have a cable modem and rarely have trouble.
Some of these problems seem to be fairly rare, such as the male human
transformation, but they aren't limited to one system. They have been
reported by others on the boards. I don't see how it could be system
related unless its really odd. They have the same video card, cable modem
service, and basic system as I do. Their sound card is different as is
their Ethernet card. I have never seen the transformation bug though.
Worried about a possible file corruption problem we reformatted their hard
drive and reinstalled everything clean with just EQ on the system with the
things needed to run it. No help after playing for about 45 minutes she
zoned into Sol A and all the goblins were male hmans. She did discover that
the boat is male however as the models retain their gender so some mobs
become female humans. Have yet to have this happen in Kunark though they
still crash to the desktop whenever they camp, or nearly all the time.

The big problem I had was that they obviously never took any information on
the problem down or they would have known that reinstalling all those things
had no effect on the problem. They were very obviously not accumulating
knowledge about the problem and were just trying to throw a band aid fix at
it hoping to have it work.

Kit

-----Original Message-----
From: Perhaps a Princess... [mailto:sarah@...]
Sent: Friday, June 02, 2000 11:58 AM
To: eqbards@egroups.com
Subject: RE: [eqbards] Patch effects (OT)

I'm sure they WOULD fix the problems, if they knew how.
It is not as easy to fix problems as to say "Fix them"
You first have to figure out what the problems are.

ALL of the disconnects I have had recently I can trail right back
to my DSL line. Including last night's. (We have REALLY poor DSL service.
But
US West can't seem to figure out why our line quality goes so screwy
so often) I do not have the problem of mobs turning into male humans, and
have never heard of the boat doing so before.

These aren't problems affecting every subscriber or, even, a majority.
And at that point, it does become much more likely there is a problem
on the individual's system than in the program itself.

>-----Original Message-----
>From: Kimes, Dean W. [mailto:dean_kimes@...]
>Sent: Friday, June 02, 2000 7:53 AM
>To: 'eqbards@egroups.com'
>Subject: RE: [eqbards] Patch effects (OT)
>
>
>Ouch. I survived all the LD's, including the last one. Unfortunately now
>for all I know I may be standing inside the Giant fort in Warsliks
>Woods. I
>logged back on far enough to see where my character was and whether he was
>naked or not and then gave up.
>
>None of the suggestions in the banner had any effect on the lockups by the
>way. I tried them all. I wish they would just actually fix the problems
>instead of always saying reinstall Directx 7.0a. I have a friend who has
>been plagued with mobs turning into male humans, including the boat! You
>can not ride a boat that is a male human btw. She is also plagued with
>occasional crashes that force a hard reboot as well. Every call to tech
>support has received the same mantric response. "Delete you character .opt
>files.
>
>Reinstall Directx 7.0a. Reinstall your video drivers." None of these has
>had any effect. Ever. She even reformatted her hard drive and reinstalled
>everything from scratch, no change. For the past three months camping a
>character causes a crash of EQ to the desktop 75% of time.
>
> Kit
>
>I too experienced these same problems in the same zone, Kit (btw, nice
>chatting with you last night). I've only gone LD a total of 3 times before
>in the last year of playing. Last night I went LD twice. The last time I
>went LD, I ended up dying. It was at this point that I gave up for the
>night.
>
>Gilgurth
>Bard of 24 Winces
>E'ci
>
>-----Original Message-----
>From: Kimes, Dean W. [mailto:dean_kimes@...]
>Sent: Friday, June 02, 2000 9:25 AM
>To: 'eqbards@egroups.com'
>Subject: [eqbards] Patch effects (OT)
>
>
>This was the stated reason for the patch, but I found that either it had
>quite the opposite effect, or by coincidence there were far more connection
>problems last nite than I have ever seen in 14+ months of play. I haven't
>been disconnected more than once on any given night since I got my cable
>modem 6 months or so ago. Last night I was disconnected 12 times.
> On about
>half those occasions I was disconnected and left at the "You have been
>disconnected" screen while EQ locked up the computer forcing a hard reboot.
>
>I was apparently not alone in my difficulties. A /who in Lake of Ill Omen
>showed 60 characters present, but 23 of them were LinkDead. I have never
>seen so many LinkDead characters in one zone before.
>
>Did anyone else have troubles? Was there perhaps some other network issue
>at work or was this caused by the patch? If it wasn't caused by external
>sources and isn't fixed I guess its back to Asheron's Call for me, as the
>game was totally unplayable last night.
>
> Kit
> Somewhere in Warsliks Woods, only wish I knew where
>
>>The servers were down for an emergency patch today.
>>Coincidence? Someone want to see if this still works?
>
>The servers went down yesterday to fix problems with sound that
>were causing
>people to crash and lock up randomly. Last night was the first
>time in four
>months that I was able to play the game with sound for more than 5 minutes
>before I had to reboot my computer.
>
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>
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