inputSchema: type: object properties: title: Amazon Experience Feedback Survey pages: - id: 1 name: section_introduction label: -- Amazon Experience Feedback Survey -- hint: Thank you for shopping with Amazon. Please share your experience to help us improve. type: note options: [] required: false - id: 2 name: section_order_info label: -- Order Information -- hint: null type: note options: [] required: false - id: 3 name: order_number label: Order Number hint: Optional - for follow-up type: text options: [] required: false - id: 4 name: order_date label: Order Date hint: Approximate date type: date options: [] required: false - id: 5 name: section_shopping_experience label: -- Shopping Experience -- hint: null type: note options: [] required: false - id: 6 name: website_ease_of_use label: How easy was it to find what you were looking for hint: 1 being very difficult and 5 being very easy type: select_one options: - 1 - Very Difficult - 2 - Difficult - 3 - Neutral - 4 - Easy - 5 - Very Easy required: true - id: 7 name: product_selection label: How satisfied are you with product selection hint: 1 being very dissatisfied and 5 being very satisfied type: select_one options: - 1 - Very Dissatisfied - 2 - Dissatisfied - 3 - Neutral - 4 - Satisfied - 5 - Very Satisfied required: true - id: 8 name: product_information label: How helpful were product descriptions and images hint: 1 being not helpful and 5 being very helpful type: select_one options: - 1 - Not Helpful - 2 - Slightly Helpful - 3 - Moderately Helpful - 4 - Very Helpful - 5 - Extremely Helpful required: true - id: 9 name: customer_reviews label: How helpful were customer reviews hint: null type: select_one options: - Very helpful - Somewhat helpful - Neutral - Not very helpful - Not helpful at all required: true - id: 10 name: pricing_satisfaction label: How satisfied are you with pricing hint: 1 being very dissatisfied and 5 being very satisfied type: select_one options: - 1 - Very Dissatisfied - 2 - Dissatisfied - 3 - Neutral - 4 - Satisfied - 5 - Very Satisfied required: true - id: 11 name: checkout_process label: How smooth was the checkout process hint: 1 being very difficult and 5 being very smooth type: select_one options: - 1 - Very Difficult - 2 - Difficult - 3 - Neutral - 4 - Smooth - 5 - Very Smooth required: true - id: 12 name: section_delivery label: -- Delivery Experience -- hint: null type: note options: [] required: false - id: 13 name: delivery_speed label: How satisfied are you with delivery speed hint: 1 being very dissatisfied and 5 being very satisfied type: select_one options: - 1 - Very Dissatisfied - 2 - Dissatisfied - 3 - Neutral - 4 - Satisfied - 5 - Very Satisfied required: true - id: 14 name: delivery_accuracy label: Was your order delivered on time hint: null type: select_one options: - Yes - Earlier than expected - Yes - On time - No - Slightly late - No - Significantly late - Not yet delivered required: true - id: 15 name: package_condition label: What was the condition of your package hint: null type: select_one options: - Excellent - Perfect condition - Good - Minor wear - Fair - Some damage - Poor - Significant damage required: true - id: 16 name: delivery_tracking label: How satisfied are you with delivery tracking hint: 1 being very dissatisfied and 5 being very satisfied type: select_one options: - 1 - Very Dissatisfied - 2 - Dissatisfied - 3 - Neutral - 4 - Satisfied - 5 - Very Satisfied required: false - id: 17 name: delivery_options label: How satisfied are you with delivery options hint: Locker, pickup, scheduled, etc. type: select_one options: - Very satisfied - Satisfied - Neutral - Dissatisfied - Very dissatisfied required: false - id: 18 name: section_product_quality label: -- Product Quality -- hint: null type: note options: [] required: false - id: 19 name: product_quality label: How would you rate the product quality hint: Compared to description type: select_one options: - Excellent - Exceeded expectations - Good - Met expectations - Fair - Below expectations - Poor - Significantly below expectations required: true - id: 20 name: product_accuracy label: Did you receive the correct item hint: null type: select_one options: - Yes - Exactly as ordered - Yes - Minor variation - No - Wrong item - No - Missing items required: true - id: 21 name: product_value label: How would you rate the value for money hint: null type: select_one options: - Excellent value - Good value - Fair value - Poor value required: true - id: 22 name: section_customer_service label: -- Customer Service -- hint: null type: note options: [] required: false - id: 23 name: customer_service_contact label: Did you contact customer service hint: null type: select_one options: - No - No issues - Yes - Chat support - Yes - Phone support - Yes - Email support - Yes - Multiple channels required: false - id: 24 name: customer_service_rating label: How would you rate customer service hint: If you contacted them type: select_one options: - Excellent - Good - Fair - Poor - Very poor - Did not contact required: false - id: 25 name: issue_resolution label: Was your issue resolved satisfactorily hint: If applicable type: select_one options: - Yes - Completely resolved - Partially resolved - No - Not resolved - Still pending - Not applicable required: false - id: 26 name: response_time label: How satisfied are you with response time hint: null type: select_one options: - Very satisfied - Satisfied - Neutral - Dissatisfied - Very dissatisfied - Not applicable required: false - id: 27 name: section_returns label: -- Returns and Refunds -- hint: null type: note options: [] required: false - id: 28 name: return_request label: Did you request a return or refund hint: null type: select_one options: - No - No return needed - Yes - Return initiated - Yes - Refund only - Yes - Exchange required: false - id: 29 name: return_process_ease label: How easy was the return process hint: 1 being very difficult and 5 being very easy type: select_one options: - 1 - Very Difficult - 2 - Difficult - 3 - Neutral - 4 - Easy - 5 - Very Easy - Not applicable required: false - id: 30 name: refund_speed label: How satisfied are you with refund speed hint: If applicable type: select_one options: - Very satisfied - Satisfied - Neutral - Dissatisfied - Very dissatisfied - Not applicable required: false - id: 31 name: section_overall label: -- Overall Satisfaction -- hint: null type: note options: [] required: false - id: 32 name: overall_satisfaction label: Overall how satisfied are you with Amazon hint: 1 being very dissatisfied and 5 being very satisfied type: select_one options: - 1 - Very Dissatisfied - 2 - Dissatisfied - 3 - Neutral - 4 - Satisfied - 5 - Very Satisfied required: true - id: 33 name: likelihood_recommend label: How likely are you to recommend Amazon hint: 0 being not at all likely and 10 being extremely likely type: select_one options: - 0 - Not at all likely - 1-3 - 4-6 - 7-8 - 9-10 - Extremely likely required: true - id: 34 name: likelihood_repurchase label: How likely are you to shop with Amazon again hint: null type: select_one options: - Definitely will - Probably will - Might or might not - Probably will not - Definitely will not required: true - id: 35 name: section_feedback label: -- Additional Feedback -- hint: null type: note options: [] required: false - id: 36 name: best_aspect label: What did you like best about your experience hint: null type: text options: [] required: false - id: 37 name: areas_improvement label: What areas need improvement hint: Please be specific type: text options: [] required: false - id: 38 name: additional_comments label: Additional Comments hint: null type: text options: [] required: false - id: 39 name: contact_permission label: May we contact you for follow-up hint: null type: select_one options: - 'True' - 'False' required: false - id: 40 name: email_followup label: Email for Follow-up hint: Optional type: email options: [] required: false