--- name: business-process-audit description: "Business Process Audit" --- # Business Process Audit Identify automation opportunities across any business. Analyzes workflows, estimates time savings, and prioritizes which processes to automate first based on ROI. ## When to Use - Evaluating which business processes to automate - Building a business case for AI agent deployment - Identifying bottlenecks and manual work that costs money - Planning digital transformation or ops optimization ## How It Works Ask the user about their business (or infer from context). Then analyze across these 8 categories: ### 1. Communication & Email (avg 28% of work week) - Email triage and response - Meeting scheduling and follow-ups - Internal notifications and updates - Client communication workflows ### 2. Data Entry & Processing (avg 19% of work week) - Invoice processing and AP/AR - CRM data entry and updates - Report generation - Form processing ### 3. Customer Operations (avg 15% of work week) - Lead qualification and routing - Onboarding workflows - Support ticket triage - Renewal and upsell identification ### 4. Document Management (avg 12% of work week) - Contract review and extraction - Compliance document processing - Filing and organization - Version control and approvals ### 5. Financial Operations (avg 10% of work week) - Expense categorization - Reconciliation - Forecasting data prep - Billing and collections ### 6. HR & People Ops (avg 8% of work week) - Resume screening - Onboarding checklists - Time-off management - Performance review prep ### 7. Sales & Marketing (avg 5% of work week) - Lead research and enrichment - Content scheduling - Pipeline reporting - Competitor monitoring ### 8. IT & Security (avg 3% of work week) - Access provisioning - Monitoring and alerts - Backup verification - Compliance checks ## Output Format Generate a structured audit report: ``` # Business Process Audit Report ## Company: [Name] ## Industry: [Industry] ## Team Size: [N employees] ### Executive Summary - Total estimated hours wasted on manual work: X hrs/week - Potential annual savings: $X - Top 3 automation priorities (by ROI) ### Process Analysis For each of the 8 categories: | Process | Current State | Hours/Week | Automation Potential | Est. Savings | Priority | |---------|--------------|------------|---------------------|-------------|----------| Priority scoring: (hours × hourly_cost × automation_percentage) / implementation_effort ### Recommended Automation Roadmap #### Phase 1 (Week 1-2): Quick wins — processes with >80% automation potential #### Phase 2 (Month 1): Medium complexity — integration-dependent processes #### Phase 3 (Quarter 1): Complex workflows — multi-system orchestration ### ROI Summary - Implementation cost estimate: $X - Monthly savings estimate: $X/mo - Payback period: X months - 12-month net ROI: X% ``` ## Assumptions for Calculations - Average US knowledge worker salary: $75,000/year ($36/hr fully loaded) - Average work week: 40 hours - Automation typically captures 60-85% of manual task time - Implementation timeline: 1-4 weeks depending on complexity ## Tips - Be specific about the business — generic audits are worthless - Ask about their tech stack (what tools they already use) - Focus on processes that are repetitive, rule-based, and high-volume - Include both time savings AND error reduction benefits - Always quantify in dollars, not just hours