{
  "tenantId": "pb",
  "moduleName": "RAINMAKER-PGR",
  "ServiceDefs": [
    {
      "serviceCode": "NoStreetlight",
      "name": "No Street Light",
      "keywords": "streetlight, light, repair, work, pole, electric, power, repair, damage, fix",
      "department": "Streetlights",
      "slaHours": 336,
      "menuPath": "StreetLights",
      "active": false,
      "order": 1
    },
    {
      "serviceCode": "StreetLightNotWorking",
      "name": "Streetlight Not Working",
      "keywords": "streetlight, light, repair, work, pole, electric, power, repair, fix",
      "department": "DEPT_1",
      "slaHours": 336,
      "menuPath": "StreetLights",
      "active": true,
      "order": 2
    },
    {
      "serviceCode": "GarbageNeedsTobeCleared",
      "name": "Garbage Needs To be Cleared",
      "keywords": "garbage, collect, litter, clean, door, waste, remove, sweeper, sanitation, dump, health, debris, throw",
      "department": "DEPT_25",
      "slaHours": 336,
      "menuPath": "Garbage",
      "active": true,
      "order": 3
    },
    {
      "serviceCode": "DamagedGarbageBin",
      "name": "Damaged Garbage Bin",
      "keywords": "garbage, waste, bin, dustbin, clean, remove, sanitation, overflow, smell, health, throw, dispose",
      "department": "DEPT_25",
      "slaHours": 336,
      "menuPath": "Garbage",
      "active": true,
      "order": 4
    },
    {
      "serviceCode": "BurningOfGarbage",
      "name": "Burning Of Garbage",
      "keywords": "garbage, remove, burn, fire, health, waste, smoke, plastic, illegal",
      "department": "DEPT_25",
      "slaHours": 336,
      "menuPath": "Garbage",
      "active": true,
      "order": 5
    },
    {
      "serviceCode": "OverflowingOrBlockedDrain",
      "name": "Overflowing Or BlockedDrain",
      "keywords": "drain, block, clean, debris, silt, drainage, water, clean, roadside, flow, remove, waste, garbage, clear, overflow, canal, fill, stagnate, rain, sanitation, sand, pipe, clog, stuck",
      "department": "ENG",
      "slaHours": 336,
      "menuPath": "Drains",
      "active": true
    },
    {
      "serviceCode": "illegalDischargeOfSewage",
      "name": "Illegal Discharge Of Sewage",
      "keywords": "water, supply, connection, damage, repair, broken, pipe, piping, tap",
      "department": "ENG",
      "slaHours": 336,
      "menuPath": "WaterandSewage",
      "active": true
    },
    {
      "serviceCode": "BlockOrOverflowingSewage",
      "name": "Block Or Overflowing Sewage",
      "keywords": "water, supply, connection, damage, repair, broken, pipe, piping, tap",
      "department": "ENG",
      "slaHours": 336,
      "menuPath": "WaterandSewage",
      "active": true
    },
    {
      "serviceCode": "ShortageOfWater",
      "name": "Shortage Of Water",
      "keywords": "water, supply, shortage, drink, tap, connection,leakage,less",
      "department": "DEPT_4",
      "slaHours": 336,
      "menuPath": "WaterandSewage",
      "active": true
    },
    {
      "serviceCode": "NoWaterSupply",
      "name": "No Water Supply",
      "keywords": "water, supply, connection, drink, tap",
      "department": "DEPT_4",
      "slaHours": 336,
      "menuPath": "WaterandSewage",
      "active": true
    },
    {
      "serviceCode": "DirtyWaterSupply",
      "name": "Dirty Water Supply",
      "keywords": "water, supply, connection, drink, dirty, contaminated, impure, health, clean",
      "department": "DEPT_4",
      "slaHours": 336,
      "menuPath": "WaterandSewage",
      "active": true
    },
    {
      "serviceCode": "BrokenWaterPipeOrLeakage",
      "name": "Broken Water Pipe Or Leakage",
      "keywords": "water, supply, connection, damage, repair, broken, pipe, piping, tap",
      "department": "DEPT_4",
      "slaHours": 336,
      "menuPath": "WaterandSewage",
      "active": true
    },
    {
      "serviceCode": "WaterPressureisVeryLess",
      "name": "Water Pressure is VeryLess",
      "keywords": "water, supply, connection, damage, repair, broken, pipe, piping, tap",
      "department": "DEPT_4",
      "slaHours": 336,
      "menuPath": "WaterandSewage",
      "active": true
    },
    {
      "serviceCode": "DamagedRoad",
      "name": "Damaged Road",
      "keywords": "road, damage, hole, surface, repair, patch, broken, maintenance, street, construction, fix",
      "department": "DEPT_4",
      "slaHours": 336,
      "menuPath": "RoadsAndFootpaths",
      "active": true
    },
    {
      "serviceCode": "WaterLoggedRoad",
      "name": "Water Logged Road",
      "keywords": "road, drainage, water, block, puddle, street, flood, overflow, rain",
      "department": "DEPT_4",
      "slaHours": 336,
      "menuPath": "RoadsAndFootpaths",
      "active": true
    },
    {
      "serviceCode": "ManholeCoverMissingOrDamaged",
      "name": "Manhole Cover Missing Or Damaged",
      "keywords": "road, street, manhole, hole, cover, lid, footpath, open, man, drainage, damage, repair, fix",
      "department": "DEPT_4",
      "slaHours": 336,
      "menuPath": "RoadsAndFootpaths",
      "active": true
    },
    {
      "serviceCode": "DamagedOrBlockedFootpath",
      "name": "Damaged Or Blocked Footpath",
      "keywords": "footpath, repair, broken, surface, damage, patch, hole, maintenance, walk, path",
      "department": "DEPT_4",
      "slaHours": 336,
      "menuPath": "RoadsAndFootpaths",
      "active": true
    },
    {
      "serviceCode": "ConstructionMaterialLyingOntheRoad",
      "name": "Construction Material Lying On the Road",
      "keywords": "illegal, shop, footpath, walk, remove, occupy, path",
      "department": "DEPT_4",
      "slaHours": 336,
      "menuPath": "RoadsAndFootpaths",
      "active": true
    },
    {
      "serviceCode": "RequestSprayingOrFoggingOperation",
      "name": "Request Spraying Or Fogging Operation",
      "keywords": "mosquito, menace, fog, spray, kill, health, dengue, malaria, disease, clean",
      "department": "DEPT_3",
      "slaHours": 336,
      "menuPath": "Mosquitos",
      "active": true
    },
    {
      "serviceCode": "StrayAnimals",
      "name": "Stray Animals",
      "keywords": "stray, dog, dogs, menace, animal, animals, attack, attacking, bite, biting, bark, barking",
      "department": "DEPT_3",
      "slaHours": 336,
      "menuPath": "Animals",
      "active": true
    },
    {
      "serviceCode": "DeadAnimals",
      "name": "Dead Animals",
      "keywords": "stray, cow, cows, cattle, bull, bulls, graze, grazing, dung, menace",
      "department": "DEPT_3",
      "slaHours": 336,
      "menuPath": "Animals",
      "active": true
    },
    {
      "serviceCode": "DirtyOrSmellyPublicToilets",
      "name": "Dirty Or Smelly Public Toilets",
      "keywords": "toilet, public, restroom, bathroom, urinal, smell, dirty",
      "department": "DEPT_3",
      "slaHours": 336,
      "menuPath": "PublicToilets",
      "active": true
    },
    {
      "serviceCode": "PublicToiletIsDamaged",
      "name": "Public ToiletIs Damaged",
      "keywords": "toilet, public, restroom, bathroom, urinal, block, working",
      "department": "DEPT_3",
      "slaHours": 336,
      "menuPath": "PublicToilets",
      "active": true
    },
    {
      "serviceCode": "NoWaterOrElectricityinPublicToilet",
      "name": "No Water Or Electricity in Public Toilet",
      "keywords": "toilet, public, restroom, bathroom, urinal, electricity, water, working",
      "department": "DEPT_3",
      "slaHours": 336,
      "menuPath": "PublicToilets",
      "active": true
    },
    {
      "serviceCode": "IllegalShopsOnFootPath",
      "name": "Illegal Shops On Foot Path",
      "keywords": "illegal, shop, footpath, violation, property, public, space, land, unathourised, site, construction, wrong",
      "department": "DEPT_6",
      "slaHours": 336,
      "menuPath": "LandViolations",
      "active": true
    },
    {
      "serviceCode": "IllegalConstructions",
      "name": "Illegal Constructions",
      "keywords": "illegal, violation, property, public, space, land, unathourised, site, construction, wrong, build",
      "department": "DEPT_6",
      "slaHours": 336,
      "menuPath": "LandViolations",
      "active": true
    },
    {
      "serviceCode": "IllegalParking",
      "name": "Illegal Parking",
      "keywords": "illegal, parking, car, vehicle, space, removal, road, street, vehicle",
      "department": "DEPT_6",
      "slaHours": 336,
      "menuPath": "LandViolations",
      "active": true
    },
    {
      "serviceCode": "IllegalCuttingOfTrees",
      "name": "Illegal Cutting Of Trees",
      "keywords": "tree, cut, illegal, unathourized, remove, plant",
      "department": "DEPT_5",
      "slaHours": 336,
      "menuPath": "Trees",
      "active": true
    },
    {
      "serviceCode": "CuttingOrTrimmingOfTreeRequired",
      "name": "Cutting Or Trimming Of Tree Required",
      "keywords": "tree, remove, trim, fallen, cut, plant, branch",
      "department": "DEPT_5",
      "slaHours": 336,
      "menuPath": "Trees",
      "active": true
    },
    {
      "serviceCode": "OpenDefecation",
      "name": "Open Defecation",
      "keywords": "open, defecation, waste, human, privy, toilet",
      "department": "DEPT_3",
      "slaHours": 336,
      "menuPath": "OpenDefecation",
      "active": true
    },
    {
      "serviceCode": "ParkRequiresMaintenance",
      "name": "Park Requires Maintenance",
      "keywords": "open, defecation, waste, human, privy, toilet",
      "department": "DEPT_5",
      "slaHours": 336,
      "menuPath": "Parks",
      "active": true
    },
    {
      "serviceCode": "Others",
      "name": "Others",
      "keywords": "other, miscellaneous,ad,playgrounds,burial,slaughterhouse, misc, tax, revenue",
      "department": "DEPT_10",
      "slaHours": 336,
      "menuPath": "",
      "active": true,
      "order": 6
    }
  ]
}