# Security Service Inquiry Router A multi-step qualification router for cybersecurity companies that maps prospect answers to the most relevant service offering and surfaces a clear recommended next step. ## The Problem Security company websites lose qualified prospects because: - Service pages list everything, explain nothing - Visitors self-select the wrong tier (over/under qualified) - No follow-through: visitors bounce without booking or contacting - MDR, GRC, and pentest buyers have completely different needs and budgets **Result:** High traffic, low conversion. Sales team chases cold leads. ## The Solution A 3-step qualification flow that: - Asks role, company size, and primary security need - Maps answer combinations to the correct service lane (MDR, GRC, Offensive Security, etc.) - Surfaces a single recommended next step (book a call, view a case study, download a spec sheet) - Preserves answers across steps so context is never lost ## Use Cases - MDR/SOC providers routing SMB vs. enterprise prospects - GRC firms separating SOC 2 vs. ISO 27001 vs. HIPAA inquiry paths - Pentest shops qualifying web app vs. cloud vs. red team buyers - Multi-service security agencies reducing discovery call time ## Impact - Reduces unqualified discovery calls by routing prospects pre-meeting - Saves 30-60 min per week of founder/sales time on intake filtering - Increases conversion by matching visitor to relevant offer immediately --- Built by Kunsh Tanwar | kunsh@etxhuman.com | ETXcyberops Screenshot 2026-04-12 000314.png Screenshot 2026-04-12 000401.png Screenshot 2026-04-12 000420.png