Villson — Privacy Policy, Terms & Refund Policy
Effective Date: May 22, 2026
***Privacy Policy
Hey there! Welcome to Villson, your AI hub for chatting with different AI models. This Privacy Policy tells you how we handle your info when you use our app. We care about your privacy and keep it real.
By using Villson, you're cool with how we collect and use your info as described here.
1. What We Collect
We grab a few things to make the app work and improve it:
Your Inputs: Text prompts, system messages, or files (like images or PDFs) you toss into the app.
Account Info: When you sign up or subscribe, we collect your email, username, and payment-related info (handled by our payment processors — we don't store your full card details).
Local Data: Your chat history and saved prompts stay on your device, safe and sound. We don't peek unless you share for support.
Usage Stats: Anonymous stuff like what features you use, session duration, or crash reports. Can't identify you, just helps us make the app better.
Device Info: Basic device details (OS version, app version, device type) for compatibility and debugging.
2. How We Use It
We use your info to:
Run the App: Send your prompts or files to the AI model you pick (like OpenAI, Anthropic, or Google) to get responses. We're the middleman that routes your requests.
Manage Your Account: Handle subscriptions, billing, authentication, and customer support.
Make It Better: Anonymous stats help us fix bugs and add cool features.
Help You Out: If you hit us up for support, we might check your shared info to sort things out.
Communicate: Send you important account updates, policy changes, or service notices. Marketing emails only if you opt in.
3. Who We Share With
We don't sell or share your personal info, period. Except:
AI Providers: Your prompts/files go to the AI service you choose to get answers. Check their privacy policies too (OpenAI, Anthropic, Google, etc.).
Payment Processors: Subscription and payment info goes to our payment partners (e.g., Stripe, Apple App Store, Google Play) to process transactions securely.
Service Providers: Trusted vendors who help us run the app (hosting, analytics, customer support), all bound by confidentiality.
Legal Stuff: If the law or authorities require it, we might have to share some info.
4. Data Storage & Security
Your data's safe with us:
Local Storage: Chats and prompts live on your device. Delete the app, and poof, it's gone.
Account Data: Stored securely on our servers with industry-standard encryption (TLS in transit, encryption at rest).
Security: We use solid protections for any data we handle, but no internet system's 100% foolproof. If a breach affects you, we'll notify you as required by law.
Retention: We keep account data while your account is active. After deletion, we hold onto minimal records only as needed for legal or financial reasons (typically up to 7 years for billing).
5. Your Control
You're the boss of your data:
Access/Edit: Check or tweak your chats, prompts, and account info in the app anytime.
Delete: Wipe single messages, whole chats, prompts, or your entire account from within the app or by emailing us.
Export: Request a copy of your account data by contacting support.
Opt-Out: Unsubscribe from marketing emails anytime via the link in those emails.
6. Kids' Privacy
Villson isn't for kids under 13 (or under 16 in the EU/UK). We don't collect their info knowingly. If we find out, we'll delete it ASAP.
7. Your Regional Rights
Depending on where you live (EU/EEA, UK, California, etc.), you may have extra rights — like data portability, the right to be forgotten, or to object to processing. Contact us to exercise them. EU/EEA users can also lodge a complaint with their local data protection authority.
8. Policy Updates
We might tweak this policy. We'll let you know in the app and update the "Effective Date." Check back sometimes.
9. Hit Us Up
Questions? Reach out:
Email: support@getvillson.today
Website: https://getvillson.today
***Terms and Conditions
Yo, welcome to Villson! These Terms and Conditions (aka "Terms") are the rules for using our app, where you can send text prompts to AI models. By using Villson, you agree to these rules. If you don't, please don't use the app.
1. Using the App
What You Can Do: Use Villson to send prompts or files to AI models we connect you to, like OpenAI, Anthropic, or Google.
What You Can't Do: Don't use the app for anything illegal, harmful, or against the AI providers' rules. No hacking, spamming, uploading viruses, generating CSAM, harassing others, infringing copyrights, scraping our service, or trying to break/reverse-engineer the app.
Your Account: You're responsible for keeping your account secure. Don't share your login. Tell us right away if you suspect unauthorized access.
Eligibility: You must be at least 13 (16 in EU/UK) and old enough in your jurisdiction to enter a binding contract.
2. Subscriptions and Payments
Plans: Villson offers paid subscriptions that unlock AI features. Pricing and features are shown in the app at the time of purchase.
Billing: Subscriptions auto-renew at the end of each billing cycle unless cancelled. We bill through Apple App Store, Google Play, or our web payment processor, depending on where you sign up.
Cancellation: You can cancel anytime through your app store account or app settings. Cancellation stops future renewals but doesn't refund the current period (except as described in our Refund Policy below).
Price Changes: We may change prices with reasonable notice. New prices apply at your next renewal.
Taxes: Prices may exclude applicable taxes, which you're responsible for.
3. Your Content
Your Stuff: Prompts, files, or messages you put in are yours. You're responsible for them and for having the right to submit them.
Our Role: We just pass your inputs to the AI models and don't claim ownership. But you give us permission to transmit your stuff to those AI services so they can respond.
AI Outputs: Responses from AI models are provided as-is. You're responsible for how you use them. We don't guarantee accuracy, originality, or fitness for any purpose.
4. Third-Party AI Services
Villson connects you to third-party AI models. Their terms and privacy policies apply when you use them. We're not responsible for what those AI services do with your data or the content they generate.
5. Refund Policy
Heads up — this one matters, because AI services cost us real money the moment you start using them. Tokens get burned, providers bill us per request, and that money doesn't come back.
The rules:
24-hour, no-usage refund: You can request a full refund within 24 hours of your purchase or new subscription period, only if you have not used any AI feature and consumed zero AI tokens during that period. Even a single prompt counts as usage and voids the refund.
After 24 hours, or after any usage: All sales are final. No refunds, no partial credits, no pro-rated returns — regardless of how much of the period is left.
Auto-renewals: Same rule applies to each renewal. If you don't want to renew, cancel before the next billing date.
How to request: Email support@getvillson.today with your account email, purchase date, and order/receipt details. We aim to reply within 5 business days. Approved refunds go back to the original payment method.
App store purchases: If you bought through Apple App Store or Google Play, their refund process may also apply — and in some cases refunds must be requested directly through them.
No refunds for: Heavy usage, leftover time after cancellation, dissatisfaction with AI responses, third-party AI provider downtime or changes, or accounts terminated for Terms violations.
Exceptions: We may issue refunds at our discretion for duplicate charges, billing errors, or where required by law.
EU/EEA consumers — right of withdrawal:
Under EU law, you normally have 14 days to withdraw from a digital service contract. By purchasing a subscription and starting to use Villson's AI features, you expressly request immediate performance of the service and acknowledge that you lose your right of withdrawal once AI usage begins. This consent is collected at checkout. If you have not used any AI feature, your statutory withdrawal right still applies within 14 days and you can request a full refund — this is broader than our standard 24-hour policy, and EU/EEA users get whichever is more favorable.
6. App Limits and Disclaimers
We try to keep the app running smoothly, but it's provided "as is" and "as available" with no warranties of any kind, express or implied.
No promises it's perfect, always up, error-free, or fit for any particular purpose.
We're not liable for: data loss, AI responses being wrong/harmful/offensive, third-party AI provider outages or changes, or any indirect, incidental, or consequential damages.
To the maximum extent allowed by law, our total liability is limited to the amount you paid us in the past 3 months. Nothing in these Terms limits liability that can't be limited by law (e.g., for gross negligence or willful misconduct).
7. Intellectual Property
The Villson app, branding, design, and code are owned by us. You get a limited, personal, non-transferable, non-exclusive license to use the app per these Terms.
You can't copy, resell, sublicense, rebrand, or reverse-engineer the app.
8. Termination
We can suspend or ban you if you break these rules, misuse the app, charge back payments without cause, or for prolonged inactivity. We'll try to give notice when reasonable.
You can stop using Villson anytime by cancelling your subscription and deleting your account.
After termination, sections that should reasonably survive (payments, liability, IP, disputes) continue to apply.
9. Governing Law and Disputes
These Terms are governed by the laws of Portugal, without regard to conflict-of-law rules.
Disputes will be handled in the courts of Lisbon, Portugal, unless mandatory local consumer law gives you the right to sue in your home country.
If any part of these Terms is unenforceable, the rest still applies.
10. Changes to Terms
We might update these Terms. We'll post changes in the app and update the "Effective Date." Continued use after changes means you're agreeing to the new rules.
11. Contact Us
Got questions? Hit us up:
Email: support@getvillson.today
Website: https://getvillson.today