---
name: follow-up-with-users
description: Read feedback conversations, send respondent follow-ups, or manage inbox state through getuserfeedback.com.
---

# Follow up with users

`conversation_start` starts a thread from a Response. `conversation_continue`
replies to an existing thread. Both send an external message; their message
receipts expose delivery state, not proof that the recipient read the message.
The server resolves the recipient from the Response or conversation, without
exposing their stored contact details to the model.

`inboxItemId` identifies the current user's inbox row, separately from the
Response and conversation IDs. Inbox read, archive, and star operations affect
that row. `inbox_items_list` uses priority ordering; concurrent inbox changes
can shift records between pages.