---
identification: '190321758'
title: 311 Data
description: The 311 Data project seeks to empower local Neighborhood Councils to improve the ideation and analysis of their initiatives using the wealth of publicly available 311 data.
image: /assets/images/projects/311_data.png
alt: '311 Data'
image-hero: /assets/images/projects/311data-beta.png
leadership:
  - name: Ryan Chase
    github-handle: ryanfchase
    role: Lead Product Manager
    links:
      slack: https://hackforla.slack.com/team/U052L9R6ETD
      github: https://github.com/ryanfchase
    picture: https://avatars.githubusercontent.com/ryanfchase
  - name: Christopher Cotton
    github-handle: CottonChristopher
    role: Product Manager
    links:
      slack: https://hackforla.slack.com/team/U05MQ8CB2S1
      github: https://github.com/CottonChristopher
    picture: https://avatars.githubusercontent.com/CottonChristopher
  - name: Bethlehem Berhane
    github-handle: bberhane
    role: Product Manager
    links:
      slack: https://hackforla.slack.com/team/U05QV9AKPNU
      github: https://github.com/bberhane
    picture: https://avatars.githubusercontent.com/bberhane
  - name: Audreen Fune
    github-handle: audreenbean
    role: UX Research Co-Lead
    links:
      slack: https://hackforla.slack.com/team/U089EGHGHCM
      github: https://github.com/audreenbean
    picture: https://avatars.githubusercontent.com/audreenbean
  - name: Joy Truex
    github-handle: Joy-Truex
    role: UX Design Lead
    links:
      slack: https://hackforla.slack.com/team/U03VBPSEH52
      github: https://github.com/Joy-Truex
    picture: https://avatars.githubusercontent.com/Joy-Truex
  - name: Tracy Nguyen
    github-handle: traycn
    role: Engineering Lead
    links:
      slack: https://hackforla.slack.com/team/U046H7FBJGZ
      github: https://github.com/traycn
    picture: https://avatars.githubusercontent.com/traycn
links:
  - name: GitHub
    url: 'https://github.com/hackforla/311-data'
  - name: Slack
    url: 'https://hackforla.slack.com/archives/CJY4R382X'
  - name: Wiki
    url: 'https://github.com/hackforla/311-data/wiki'
  - name: Join Us
    url: 'https://github.com/hackforla/311-data/wiki/Joining-the-311-Team'
  - name: Site
    url: 'https://www.311-data.org/'
looking:
  - category: Business Analyst
    skill: Business Analyst
  - category: Ops
    skill: Project Manager
  - category: Development
    skill: Frontend Developers
  - category: Development
    skill: Backend Developers
  - category: Ops
    skill: Product Owner
technologies:
  - React
  - Redux
  - Material-UI
  - DuckDb
  - HuggingFace
  - GitHub Pages
  - Mapbox
location:
  # - Downtown LA
  - Remote
partner: Los Angeles Department of Neighborhood Empowerment
tools:
  - Google Suite
  - Figma
  - GitHub
  - Zoom
  - Observable
program-area:
  - Citizen Engagement
visible: true
status: Active
# program area card data
problem: The city produces a data set from all the 311 tickets placed. This data is useful if you are a data scientist, but for citizens without this training it has little value.
solution: We partnered with the Los Angeles Department of Neighborhood Empowerment and LA Neighborhood Councils to co-create and iterate analysis and tools (see 311-Data.org) to provide neighborhoods with actionable information at the local level through real time visualizations and comparison tools.
impact: Neighborhood Councils are able to use visualizations to demonstrate and discuss the city service levels with constituents and determine where to send mailings to target information to those parts of their community not availing themselves of specific city services.
sdg: '<strong>16.8:</strong> Broaden and strengthen the awareness and participation of City and local communities, especially those traditionally underserved and marginalized, in the institutions of local and global governance.'
sdg-image-src: /assets/images/sdg/sdg16.svg
sdg-image-alt: '16: peace, justice and strong institutions'
sdg-color-variable: $color-sdg16
---