---
identification: '190321758'
title: 311 Data
description: The 311 Data project seeks to empower local Neighborhood Councils to improve the ideation and analysis of their initiatives using the wealth of publicly available 311 data.
image: /assets/images/projects/311_data.png
alt: '311 Data'
image-hero: /assets/images/projects/311data-beta.png
leadership:
  - name: Sanju Venugopal
    github-handle: sanjumv
    role: Product Manager
    links:
      slack: https://hackforla.slack.com/team/U05KFTD3AKA
      github: https://github.com/sanjumv
    picture: https://avatars.githubusercontent.com/sanjumv
  - name: Christopher Cotton
    github-handle: CottonChristopher
    role: Product Manager
    links:
      slack: https://hackforla.slack.com/team/U05MQ8CB2S1
      github: https://github.com/CottonChristopher
    picture: https://avatars.githubusercontent.com/CottonChristopher
  - name: Ryan Chase
    github-handle: ryanfchase
    role: Project Manager, Developer
    links:
      slack: https://hackforla.slack.com/team/U052L9R6ETD
      github: https://github.com/ryanfchase
    picture: https://avatars.githubusercontent.com/ryanfchase
  - name: Anna Kim
    github-handle: annaseulgi
    role: UX Design Lead, Product Manager
    links:
      slack: https://hackforla.slack.com/team/U05JKGV3F4N
      github: https://github.com/annaseulgi
    picture: https://avatars.githubusercontent.com/annaseulgi
  - name: Ahmed Awadalla
    github-handle: ahmedsalah0130
    role: Product Manager
    links:
      slack: https://hackforla.slack.com/team/U05Q80JEGG4
      github: https://github.com/ahmedsalah0130
    picture: https://avatars.githubusercontent.com/ahmedsalah0130
  - name: Bethlehem Berhane
    github-handle: bberhane
    role: Product Manager
    links:
      slack: https://hackforla.slack.com/team/U05QV9AKPNU
      github: https://github.com/bberhane
    picture: https://avatars.githubusercontent.com/bberhane
  - name: Holly Worthen
    github-handle: hworthen
    role: UX Research Lead
    links:
      slack: https://hackforla.slack.com/team/U03RPBE9DL6
      github: https://github.com/hworthen
    picture: https://avatars.githubusercontent.com/hworthen
  - name: Edwin Jue
    github-handle: edwinjue
    role: Engineering Lead
    links:
      slack: https://hackforla.slack.com/team/U03SUUZMFEV
      github: https://github.com/edwinjue
    picture: https://avatars.githubusercontent.com/edwinjue
links:
  - name: GitHub
    url: 'https://github.com/hackforla/311-data'
  - name: Slack
    url: 'https://hackforla.slack.com/archives/CJY4R382X'
  - name: Wiki
    url: 'https://github.com/hackforla/311-data/wiki'
  - name: Join Us
    url: 'https://github.com/hackforla/311-data/wiki/Joining-the-311-Team'
  - name: Site
    url: 'https://www.311-data.org/'
looking:
  - category: Business Analyst
    skill: Business Analyst
  - category: Ops
    skill: Project Manager
  - category: Development
    skill: Frontend Developers
  - category: Development
    skill: Backend Developers
  - category: Ops
    skill: Product Owner
technologies:
  - React
  - Redux
  - Material-UI
  - DuckDb
  - HuggingFace
  - GitHub Pages
  - Mapbox
location:
  # - Downtown LA
  - Remote
partner: Los Angeles Department of Neighborhood Empowerment
tools:
  - Google Suite
  - Figma
  - GitHub
  - Zoom
  - Observable
program-area:
  - Citizen Engagement
visible: true
status: Active
# program area card data
problem: The city produces a data set from all the 311 tickets placed. This data is useful if you are a data scientist, but for citizens without this training it has little value.
solution: We partnered with the Los Angeles Department of Neighborhood Empowerment and LA Neighborhood Councils to co-create and iterate analysis and tools (see 311-Data.org) to provide neighborhoods with actionable information at the local level through real time visualizations and comparison tools.
impact: Neighborhood Councils are able to use visualizations to demonstrate and discuss the city service levels with constituents and determine where to send mailings to target information to those parts of their community not availing themselves of specific city services.
sdg: '<strong>16.8:</strong> Broaden and strengthen the awareness and participation of City and local communities, especially those traditionally underserved and marginalized, in the institutions of local and global governance.'
sdg-image-src: /assets/images/sdg/sdg16.svg
sdg-image-alt: '16: peace, justice and strong institutions'
sdg-color-variable: $color-sdg16
---