@article{woloszyn2016influence,
  title={The influence of readability aspects on the user's perception of helpfulness of online reviews},
  author={Woloszyn, V. and dos Santos, H. D. P. and Wives, L. K.},
  journal={Revista de Sistemas de Informa{\c{c}}{\~a}o da FSMA},
  number={18},
  pages={2--8},
  year={2016},
  ISSN={1983-5604}
}