---
title: Reflective Listening
modified: 2026-03-13
---

1. <mark>Listen without interrupting</mark>
2. <mark>Paraphrase what you heard</mark>
	Start with phrases like:
	* “So what I’m hearing is…”
	* “It sounds like you’re feeling…”
	* “You mean that…”
3. <mark>Name the emotion</mark>
	People don’t just want facts reflected — they want feelings reflected.
	* “That sounds really **frustrating**.”
	* “It seems like you felt **ignored**.”
	* “You’re probably **disappointed** about that.”
4. <mark>Check if you got it right</mark>
	End with a soft question:
	* “Did I get that right?”
	* “Is that what you mean?”
	* “Am I understanding you correctly?”

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[Active Listening](active-listening.md)