{{
__("Assignment Conditions")
}}
{{ __("Choose which tickets are affected by this policy.") }}
{{ __("Old Conditions") }}
{{ slaData.condition }}
Conditions for this SLA were created from
desk
which are not compatible with this UI, you will need to
recreate the conditions here if you want to manage and add new
conditions from this UI.
{{ __("Valid From") }}
{{ __("Choose how long this SLA policy will be active.") }}
{{ __("Response and Resolution") }}
{{
__(
"Add time targets around support milestones like first reply and resolution times."
)
}}
{{ __("Status Details") }}
{{
__(
"Set the default status assigned when a ticket is created, and the status to apply when a ticket is reopened. If not specified, the default status from OD Settings will be used."
)
}}