---
name: operate
description: >-
  Productize operate playbook for the continuous production loop after a deploy.
  Use when a shipped product needs health monitoring, feedback intake, incident
  triage, metric review, support learning, fixes, and operating decisions.
---
# Productize Operate

{{PRODUCTIZE_PREAMBLE}}

Use this playbook after production deploy. Operate is continuous: it closes only
when the product is retired, replaced, or intentionally paused.

## Cadence

- Trigger: production deploy, live customer usage, incident, metric movement, support
  volume, or recurring product health review.
- Rhythm: daily or weekly health review, incident-driven triage, and learning-loop
  updates after meaningful feedback.
- Closure: never by default; hand off to `$grow` when activation is stable and the
  goal shifts to growth, or back to `$0-1` when evidence demands a new bet.

## Route Internally

- Health and metrics: `$metrics-review`, `$metric-drops-diagnosis-with-rigorous-stepwise-decomposition`, `$north-star-metric`
- Feedback and support: `$post-launch-feedback-loop`, `$support-tickets-as-actionable-product-improvements`, `$bug-prioritization-against-work-in-progress`
- Reliability and fixes: `$systematic-debugging`, `$verification`, `$test-scenarios`, `$validate-data`
- Production smoke checks: `$dogfood` for live web UI checks with pages tested, flows tested, console errors, screenshots/evidence, severity table, and blockers
- Operating decisions: `$roadmap-update`, `$pre-mortem`, `$product-review`, `$eng-review`, `$qa`
- External moments: `$release`, `$docs`, `$comms-review`

## Required Output

Return:

1. **Operating State**: live surface, users affected, current health, and evidence quality.
2. **Signal Board**: metrics, incidents, support themes, feedback, risks, and missing instrumentation.
3. **Triage Decision**: monitor, fix now, defer, rollback, escalate, or open a new `$0-1` loop.
4. **Gate Calls**: reviewers/gates required now and why.
5. **Next Cadence**: owner, review interval, trigger threshold, and next evidence to collect.