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{{ \"now\"|date(\"d-M-Y\") }}<\/p>

Dear {{ case.values.resident_first_name.value }} {{ case.values.last_name_1.value }},
Thank you for your Subject Access Request under the Data Protection Act 1998. The reference number is {{ case.reference }}.<\/p>

Thank you for providing your proof of identification. We will verify the documents received and if we require further information from you, we will let you know. Once we have verified the documents, your request will be actioned by the relevant Service Area team. The Council has 40 calendar days to respond to your request, as required by the Data Protection Act 1998. If you need more information, please fisit the Council's website at: https:\/\/www.hounslow.gov.uk\/info\/20110\/open_data_and_information_requests\/1365\/data_protection<\/a><\/p>

 <\/p>

Kind Regards<\/p>

Customer Relations<\/p>

 <\/p>","key":{"identifier":"confirmation-email","label":"Auto acknowledgement after on-line\/mailbox submission","resource_type":"alert-email-template","scope_key":{"identifier":"subject-access-requests","label":"Subject Access Requests","resource_type":"case-type","scope_key":null}},"subject":"Auto acknowledgement of Subject Access Request"},"alert-email-template::case-type::subject-access-requests::further-information-required":{"date_definition_keys":[],"field_keys":[],"html_body":"

Further Information Required<\/p>","key":{"identifier":"further-information-required","label":"Further Information Required","resource_type":"alert-email-template","scope_key":{"identifier":"subject-access-requests","label":"Subject Access Requests","resource_type":"case-type","scope_key":null}},"subject":"Further Information Required"},"alert-email-template::case-type::subject-access-requests::id-required":{"date_definition_keys":[],"field_keys":[],"html_body":"

ID Required<\/p>","key":{"identifier":"id-required","label":"ID Required","resource_type":"alert-email-template","scope_key":{"identifier":"subject-access-requests","label":"Subject Access Requests","resource_type":"case-type","scope_key":null}},"subject":"ID Required"},"alert-email-template::case-type::subject-access-requests::closed":{"date_definition_keys":[],"field_keys":[],"html_body":"

Closed<\/p>","key":{"identifier":"closed","label":"Closed","resource_type":"alert-email-template","scope_key":{"identifier":"subject-access-requests","label":"Subject Access Requests","resource_type":"case-type","scope_key":null}},"subject":"closed"},"alert-email-template::case-type::subject-access-requests::auto-close":{"date_definition_keys":[],"field_keys":[],"html_body":"

autoclose<\/p>","key":{"identifier":"auto-close","label":"Auto close","resource_type":"alert-email-template","scope_key":{"identifier":"subject-access-requests","label":"Subject Access Requests","resource_type":"case-type","scope_key":null}},"subject":"Auto close"},"case-field::description":{"allowed_privilege_level_keys":[],"allowed_to_all_privilege_levels":true,"encrypted":true,"key":{"identifier":"description","label":"Description","resource_type":"case-field","scope_key":null},"position":0,"type":"textarea"},"case-field::response":{"allowed_privilege_level_keys":[],"allowed_to_all_privilege_levels":true,"encrypted":false,"key":{"identifier":"response","label":"Response","resource_type":"case-field","scope_key":null},"position":0,"type":"textarea"},"alert-email-template::case-type::subject-access-requests::response":{"date_definition_keys":[],"field_keys":{"case-field::resident_first_name":{"identifier":"resident_first_name","label":"Resident First Name","resource_type":"case-field","scope_key":null},"case-field::last_name_1":{"identifier":"last_name_1","label":"Last Name","resource_type":"case-field","scope_key":null},"case-field::description":{"identifier":"description","label":"Description","resource_type":"case-field","scope_key":null},"case-field::response":{"identifier":"response","label":"Response","resource_type":"case-field","scope_key":null}},"html_body":"

{{ \"now\"|date(\"d-M-Y\") }}<\/p>

Dear {{ case.values.resident_first_name.value }} {{ case.values.last_name_1.value }},<\/p>

Data Protection Act 1998 – Subject Access Request<\/b><\/p>

Thank you for your Subject Access Request of [enter date of receipt].  You requested the following information:<\/p>

{{ case.values.description.value }}<\/p>

Response:<\/p>

{{ case.values.response.value }}<\/p>

 <\/p>

The response to your request has been dealt with under the Data Protection Act 1998.<\/p>

 <\/p>

There is no formal review process for Data Protection requests.  However if you do not feel that the Council has dealt with your request appropriately, please contact changeme@changeme<\/p>

 <\/p>

If you remain dissatisfied with the handling of your request, you can contact the Information Commissioner at the following address:<\/p>

 <\/p>

Information Commissioner’s Office<\/p>

Wycliffe House<\/p>

Water Lane<\/p>

Wilmslow<\/p>

Cheshire SK9 5AF<\/p>

Yours sincerely,<\/p>

 <\/p>","key":{"identifier":"response","label":"Response letter to customer","resource_type":"alert-email-template","scope_key":{"identifier":"subject-access-requests","label":"Subject Access Requests","resource_type":"case-type","scope_key":null}},"subject":"Response to {{ case.Reference }}"},"alert-email-template::case-type::subject-access-requests::sars-assignment":{"date_definition_keys":[],"field_keys":[],"html_body":"

The following Subject Access Request has been assigned to your team:<\/p>

{{ case.reference }}<\/a><\/p>

Please log in, review the request and action as necessary.<\/p>","key":{"identifier":"sars-assignment","label":"SARs Assignment","resource_type":"alert-email-template","scope_key":{"identifier":"subject-access-requests","label":"Subject Access Requests","resource_type":"case-type","scope_key":null}},"subject":"A SARs Case has been assigned to you"},"alert-email-template::case-type::subject-access-requests::sla-missed":{"date_definition_keys":[],"field_keys":[],"html_body":"

Please be aware that {{ case.reference }}<\/a> has missed it's SLA date.<\/p>

 <\/p>

 <\/p>","key":{"identifier":"sla-missed","label":"SLA Missed","resource_type":"alert-email-template","scope_key":{"identifier":"subject-access-requests","label":"Subject Access Requests","resource_type":"case-type","scope_key":null}},"subject":"SLA Missed {{ case.reference }}"},"date-definition::sla_date_40":{"allowed_privilege_level_keys":[],"based_on":"case_created_at","field_key":null,"delta":"+40 days","description":"A 40 day SLA date","key":{"identifier":"sla_date_40","label":"SLA Date - 40 days","resource_type":"date-definition","scope_key":null}},"alert-email-template::case-type::subject-access-requests::reminder-email":{"date_definition_keys":{"date-definition::sla_date_40":{"identifier":"sla_date_40","label":"SLA Date - 40 days","resource_type":"date-definition","scope_key":null}},"field_keys":[],"html_body":"

An SLA is about to be breached for the Case below:

Case details: <\/p>

Case Number: {{ case.reference }}<\/a> <\/p>

Response deadline {{ case.dates.sla_date_40.date|date('Y-m-d') }}          <\/p>

Please take immediate action to respond and close this case by following this link<\/a> to CXM case.<\/p>


 <\/p>

 <\/p>","key":{"identifier":"reminder-email","label":"Reminder Email","resource_type":"alert-email-template","scope_key":{"identifier":"subject-access-requests","label":"Subject Access Requests","resource_type":"case-type","scope_key":null}},"subject":"Reminder {{ case.reference }} SLA is about to be breached"},"case-field::address_description":{"allowed_privilege_level_keys":[],"allowed_to_all_privilege_levels":true,"encrypted":false,"key":{"identifier":"address_description","label":"Address Description","resource_type":"case-field","scope_key":null},"position":null,"type":"textarea"},"case-field::contact_email":{"allowed_privilege_level_keys":[],"allowed_to_all_privilege_levels":true,"encrypted":false,"key":{"identifier":"contact_email","label":"Contact 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