# Support

## Community support

Jentic One is community-supported for self-hosted deployments:

- **Questions & discussion** — [GitHub Discussions](https://github.com/jentic/jentic-one/discussions)
- **Bugs & feature requests** — [GitHub Issues](https://github.com/jentic/jentic-one/issues) (use the templates)
- **Documentation** — the [documentation index](docs/README.md), the [install guides](docs/installation/README.md), and the [security hardening guide](docs/security/README.md)

Please do **not** report security vulnerabilities in public issues — see
[SECURITY.md](SECURITY.md).

## Enterprise support

Self-hosted Jentic One is free and fully open source. For teams running it in
production, Jentic offers commercial support:

- Security hardening and trust-boundary review for your deployment
- Deployment architecture for high-availability, multi-tenant, or air-gapped setups
- Response-time SLAs and a dedicated support channel
- Help with upgrades, migrations, and managed or on-prem options

If you want to run Jentic One safely at enterprise scale, contact us at
[jentic.com/contact](https://jentic.com/contact).