{
  "aid": "swaggerhub.feedyou:bot-messages-1.0.3",
  "name": "Feedyou Bot Messaging API",
  "type": "Index",
  "description": "This API allows to use Feedyou bot with omnichannel solution which allows sending and receiving text messages to the user using various channeks.\n\n - When user starts conversation and routing rule tells that bot should handle this conversation, `beginIntroDialog` event is sent to the bot\n - Bot loads set of intro messages and sends them one by one to the endpoind specified by `serviceUrl` in incoming event\n - Omnichannel should show this messages to the user, optionally with set of suggested reply buttons, carousel attachment or disabled/enabled text input based on `inputHint` setting\n - When user clicks on the button or sends text message, `message` event is being sent to the bot\n - Bot can decide that user should be transferred to the operator and `handoff` event is send back to omnichannel (optionally with any key-value metadata gathered during conversation or preferred operator group/skill)\n - When it is needed to route user back to the bot from operator, `cancelHandoff` event can be used\n\nSee the following sequence diagram to understand basic principles.\n<br /><br /> <img alt=\"Sequence diagram\" src=\"https://feedyou.blob.core.windows.net/docs/chat-bot-custom-channel.png\" />\n",
  "url": "https://raw.githubusercontent.com/jentic/jentic-public-apis/refs/heads/main/apis/openapi/swaggerhub.feedyou/bot-messages/1.0.3/apis.json",
  "tags": [
    "swaggerhub.feedyou",
    "bot-messages"
  ],
  "created": "2026-04-02",
  "modified": "2026-04-02",
  "specificationVersion": "0.19",
  "access": "3rd-Party",
  "maintainers": [
    {
      "FN": "Jentic",
      "X-github": "jentic",
      "url": "https://github.com/jentic"
    }
  ],
  "apis": [
    {
      "aid": "swaggerhub.feedyou:bot-messages-1.0.3",
      "name": "Feedyou Bot Messaging API",
      "description": "This API allows to use Feedyou bot with omnichannel solution which allows sending and receiving text messages to the user using various channeks.\n\n - When user starts conversation and routing rule tells that bot should handle this conversation, `beginIntroDialog` event is sent to the bot\n - Bot loads set of intro messages and sends them one by one to the endpoind specified by `serviceUrl` in incoming event\n - Omnichannel should show this messages to the user, optionally with set of suggested reply buttons, carousel attachment or disabled/enabled text input based on `inputHint` setting\n - When user clicks on the button or sends text message, `message` event is being sent to the bot\n - Bot can decide that user should be transferred to the operator and `handoff` event is send back to omnichannel (optionally with any key-value metadata gathered during conversation or preferred operator group/skill)\n - When it is needed to route user back to the bot from operator, `cancelHandoff` event can be used\n\nSee the following sequence diagram to understand basic principles.\n<br /><br /> <img alt=\"Sequence diagram\" src=\"https://feedyou.blob.core.windows.net/docs/chat-bot-custom-channel.png\" />\n",
      "image": "",
      "baseURL": "https://virtserver.swaggerhub.com/feedyou/bot-messages/1.0.3",
      "humanURL": "https://github.com/jentic/jentic-public-apis/tree/main/apis/openapi/swaggerhub.feedyou/bot-messages/1.0.3",
      "version": "1.0.3",
      "tags": [
        "swaggerhub.feedyou",
        "bot-messages"
      ],
      "properties": [
        {
          "type": "OpenAPI",
          "name": "OpenAPI definition",
          "url": "https://raw.githubusercontent.com/jentic/jentic-public-apis/refs/heads/main/apis/openapi/swaggerhub.feedyou/bot-messages/1.0.3/openapi.json",
          "mediaType": "application/openapi+json"
        },
        {
          "type": "GitHubRepo",
          "url": "https://github.com/jentic/jentic-public-apis/tree/main/apis/openapi/swaggerhub.feedyou/bot-messages/1.0.3"
        }
      ]
    }
  ]
}