--- name: openevidence-incident-runbook description: 'Incident Runbook for OpenEvidence. Trigger: "openevidence incident runbook". ' allowed-tools: Read, Write, Edit, Grep version: 1.0.0 license: MIT author: Jeremy Longshore tags: - saas - openevidence - healthcare compatibility: Designed for Claude Code --- # OpenEvidence Incident Runbook ## Severity | Level | Condition | Response | |-------|-----------|----------| | P1 | API down | Immediate | | P2 | Degraded | 15 min | | P3 | Intermittent | 1 hour | ## Triage 1. Check OpenEvidence status page 2. Verify API key is valid 3. Test connectivity with curl 4. Check error logs for patterns ## Mitigation - Enable cached/fallback responses - Queue requests for retry - Notify affected teams ## Resources - [OpenEvidence Status](https://www.openevidence.com) ## Next Steps See `openevidence-data-handling`.