category,definition,observable_signal,failure_mode,better_behavior
Script reader,Sounds personalized until a reply requires unscripted comprehension,Direct question receives a default CTA or calendar link,Initial specificity unsupported by follow-up behavior,Answer the question before routing toward a meeting
Compliance officer,Treats every request as another task to complete,"Professional, thorough, and willing to follow unusual instructions",Compliance does not establish differentiation,Explain why the method or offer is meaningfully different
Follow-up machine,Prioritizes continuation of the sequence,Repeated follow-ups continue despite unanswered questions,Persistence becomes detached from context,Resolve the open question or stop the sequence
Human adapter,Temporarily leaves the script and engages with the actual conversation,"Answers specifics, recognizes the bit, and responds naturally",May still return to meeting-booking incentives,Preserve adaptive behavior through the full conversation