@inproceedings{zwaan_2013_iva,
	Author = {{J.M. van der} Zwaan and V. Dignum and C.M. Jonker},
	Booktitle = {Intelligent Virtual Agents},
	Editor = {R. Aylett and B. Krenn and C. Pelachaud and H. Shimodaira},
	Publisher = {Springer},
	Title = {A Qualitative Evaluation of Social Support by an Empathic Agent},
	Year = {2013}}