--- id: ins_three-divergent-pr-faqs operator: Anuj Rathi operator_role: VP Product (former Swiggy, Jupiter); product leader, India marketplaces source_url: https://www.lennysnewsletter.com/p/the-full-stack-pm-anuj-rathi-swiggy source_type: podcast source_title: Anuj Rathi on Full-Stack PM, Working Backwards, India Marketplace Dynamics — Lenny's Podcast source_date: 2026-04-28 captured_date: 2026-05-01 domain: [product, leadership] lifecycle: [strategy-bets, process-cadence] maturity: applied artifact_class: framework score: { originality: 4, specificity: 5, evidence: 4, transferability: 5, source: 5 } tier: A related: [] raw_ref: raw/podcasts/anuj-rathi--full-stack-pm-working-backwards--2026-04-28.md --- # Bring three divergent PR-FAQs to a strategy decision, not one ## Claim For ambiguous strategy decisions, prepare three press-release-and-FAQ documents, three different solutions to the same problem, each fully reasoned with named tradeoffs. Showing one path makes stakeholders feel railroaded. Showing three lets them choose, but their choice is constrained by the analysis you did. ## Mechanism A single recommendation forces stakeholders into binary "yes/no", and "no" usually wins by default in large companies because risk is asymmetric. Three options force the decision into "which?" rather than "whether," which is a much easier conversation. The work of writing three options also shakes out lazy thinking: an option you can't make a credible PR-FAQ for probably wasn't a real option anyway. ## Conditions Holds when: - The decision is genuinely ambiguous (multiple defensible paths exist). - Stakeholders have the authority and willingness to engage with three options. Fails when: - The decision has an obvious right answer; three options invent fake controversy and waste time. - The team uses the framework as a hedge to avoid recommending. "Here are three" without a leader's lean is just delegation upward. ## Evidence > "I really truly believe in the power of three... three press releases, alternative and divergent. When you show one roadmap, stakeholders feel unheard. When you show three well-thought divergent paths, they see their input incorporated but trade-off-analyzed." · Anuj Rathi on Lenny's Podcast, 2026-04-28 The Amazon-derived working-backwards method centers a single PR-FAQ; Anuj's modification adds the divergence to handle politically loaded decisions in marketplace and growth contexts. ## Signals - Decision meetings shorten because the analysis is pre-done. - Stakeholders actively pick rather than veto. - Rejected options are referenced months later as "why we didn't do X", the analysis preserves institutional memory. ## Counter-evidence Bret Taylor and Brian Chesky both argue for clear founder/CEO conviction over committee-style choice menus. In smaller orgs with strong founders, three-options can devolve into "the leader picks the one they wanted anyway." Use this in orgs where the decision needs cross-functional buy-in, not in tight founder-led teams. ## Cross-references - (working-backwards method, multiple operators)