--- id: ins_veena-ramakrishnan-fixing-the-follow-up-gap title: "The biggest sales gap isn't outbound—it's missing the callback." operator: Veena Ramakrishnan operator_role: Senior Demand Generation Specialist at SaaS Labs source_url: https://www.linkedin.com/feed/update/urn:li:activity:7392124696470638592/ source_type: thread source_title: "The biggest sales gap isn't outbound—it's missing the callback." source_date: 2026-04-10 captured_date: 2026-05-03 domain: [pmm] lifecycle: [] maturity: stub artifact_class: framework score: { originality: 3, specificity: 3, evidence: 2, transferability: 3, source: 3 } tier: B related: [] raw_ref: raw/linkedin/reactions/linkedin-reactions-2026-04-10.md --- # The biggest sales gap isn't outbound, it's missing the callback. ## Claim We kept hearing from customers: 'We spend so much time driving outbound, but when leads call back, we miss half of them.' That's where the idea for JustCall AI SDR started. ## Mechanism See claim. --- *Thin source, this card is a stub. The operator is in the corpus but a substantive published claim hasn't surfaced yet. Pull request welcome with a better source.*