--- name: "mom-test" description: "Apply Rob Fitzpatrick's Mom Test rules to user research conversations. Use when the user says 'Mom Test', 'how to interview without leading', 'avoid biased interviews'." --- # Mom Test Avoid asking questions even your Mom would lie about. ## Three rules 1. **Talk about their life, not your idea.** Pitching contaminates data. Mention idea last (or not at all). 2. **Ask about specifics in the past, not generics about the future.** "How did you handle this last week?" beats "Would you pay $9.99/month?" 3. **Talk less and listen more.** If they're not telling stories, you're talking too much. ## Killer follow-up sequence After they describe the problem: - "How are you solving this today?" - "How long does it take?" - "How much does it cost you (money, time, hassle)?" - "Have you ever PAID for anything to fix it?" If "no" to that last one, nobody will pay for yours either. ## Bad questions to never ask - "Would you use this?" - "Do you think this is a good idea?" - "Would you pay for this?" - "How much would you pay?" All produce polite lies. ## Reference `references/05-product-design.md`