--- name: review-funnels-stinger license: AGPL-3.0-or-later description: "Build SaaS review collection. Use for G2, Capterra, Trustpilot, Product Hunt, request timing, incentives, or negative reviews. Read README.md for the guide map." --- # review-funnels-stinger The procedural arsenal for `review-funnels-wasp-drone`. This Stinger encodes the full review-collection and reputation-management lifecycle for SaaS products, grounded in 2026 platform policies and practitioner-level research. **Paired Angel:** `ai-tools/agents/review-funnels-wasp-drone.md` **Command Brief:** `ai-tools/command-briefs/review-funnels-wasp-drone-command-brief.md` **Research:** `packs/growth-and-customer-tools/skills/review-funnels-stinger/research/` (populated 2026-05-20 by scripture-historian) --- ## Critical 2026 Context Before reading any guide, internalize these four structural changes that invalidate older advice: 1. **G2 acquired Capterra (February 5, 2026).** G2 now owns Capterra, Software Advice, and GetApp. "Diversify across G2 and Capterra" is obsolete -- they are the same company. Strategy must be built around one G2-family account. See `research/external/2026-05-20-g2-capterra-acquisition-consolidation.md`. 2. **G2 badge policy changed (Summer 2025).** Category Leader and High Performer badges now require a paid G2 Marketing Solutions subscription (~$2,999+/year). Free profiles can only display the "Users Love Us" badge (20 reviews, 4.0+ rating minimum). See `research/external/2026-05-20-g2-badges-social-proof-conversion.md`. 3. **FTC Consumer Reviews and Testimonials Rule took effect October 21, 2024.** Conditioning an incentive on positive sentiment is a civil-penalty violation. Disclosure is required for all incentivized reviews. See `research/external/2026-05-20-ftc-endorsement-guidelines-reviews.md`. 4. **AI citation gate.** Review platform presence (G2 rating, Trustpilot score) is now a prerequisite for AI assistant citations (ChatGPT, Gemini, Perplexity product queries). Platform prioritization should factor in AI citation surface area. --- ## Folder structure ```text review-funnels-stinger/ +- SKILL.md (this file) +- README.md (one-page overview) +- guides/ | +- 00-principles.md (policy-first principle, happiness-check-first, badge hierarchy) | +- 01-platform-selection.md (G2 vs Trustpilot vs PH vs AppSumo decision matrix) | +- 02-g2-incentive-policy.md (G2 rules, FTC rule, disclosure language) | +- 03-review-request-ux.md (two-step pattern, trigger timing, channel mix) | +- 04-product-hunt-launch.md (00:01 PT, first-6-hours, hunter sourcing, day-of timeline) | +- 05-negative-review-response.md (acknowledge/clarify/resolve/close framework) | +- 06-badge-deployment.md (badge taxonomy, embed specs, conversion placement) +- examples/ | +- happy-path-g2-review-funnel.md (end-to-end from 0 reviews to Leader badge) | +- product-hunt-launch-day.md (hour-by-hour execution of a PH launch day) +- templates/ | +- review-request-email.md (three email variants: milestone, NPS promoter, renewal) | +- negative-review-response.md (fill-in-the-blank by star-rating band) | +- product-hunt-launch-timeline.md (30/14/7/3/1 day + day-of hour-by-hour checklist) +- reports/ | +- README.md (how reputation audit reports accumulate) +- research/ (DO NOT MODIFY -- owned by scripture-historian) ``` --- ## Seven actions this Stinger supports Each action maps to a guide: | Action | Guide | |--------|-------| | Platform audit and recommendation | `guides/01-platform-selection.md` | | Profile setup checklist | `guides/01-platform-selection.md` (ยง Profile setup) | | Review-request UX design | `guides/03-review-request-ux.md` | | Incentive-compliance audit | `guides/02-g2-incentive-policy.md` | | Product Hunt launch playbook | `guides/04-product-hunt-launch.md` | | Negative-review response | `guides/05-negative-review-response.md` | | Badge deployment spec | `guides/06-badge-deployment.md` | --- ## First action when this Stinger is loaded 1. Read `guides/00-principles.md` for the non-negotiables. 2. Identify which of the seven actions the user is asking for. 3. Read the corresponding guide. 4. If copy or a structured output is needed, open the relevant template under `templates/`. 5. Check `research/research-summary.md` for any open questions that might affect the advice being given. --- ## Open questions from research (flag to user if relevant) These were unresolved after the normal-depth research sweep. If they affect the current advisory: - **G2 third-party gift card platforms (Sendoso, Reachdesk):** Current policy page does not address explicitly. Recommend manual check at `https://documentation.g2.com/help/docs/understanding-gift-card-eligibility`. - **Capterra post-acquisition review policy:** Post-February 2026, Capterra's own policy page was not fetched. Treat as G2-equivalent rules until confirmed. - **AppSumo and Software Advice current listing requirements:** Not fetched; flag before advising on those platforms. - **Trustpilot paid-plan requirements for invitation collection:** Not fetched; some features (invitation API, bulk invitations) may require a paid Trustpilot plan. --- *Forged by stinger-forge from `review-funnels-wasp-drone-command-brief.md` and scripture-historian research (2026-05-20). Part of the Legion AI Tools Factory by [Mario Aldayuz a.k.a @thenotoriousllama](https://github.com/thenotoriousllama).*