The process of backing up refers to the copying and archiving of Rhapsody data. The primary purpose of Rhapsody backups is to recover data after a data loss event, be it by data deletion or corruption. The secondary purpose is to access earlier versions of data according to a site-specific data retention policy. Therefore, it is highly recommended you configure backups, particularly after completing a new installation.

Rhapsody provides internal backup and restore and scheduling tools which create a compressed archive (incremental or full) and place it in a system location for further management by system administrators (for long-term archiving, for example). Backups for the following backup areas are provided:

  • Administration - user and authentication data.
  • Configuration - the configuration implemented by the engine.
  • Full - includes all of the active messaging and the state of the historic archive at the time. Caution should be exercised when restoring a full backup, because the engine would already have processed the active messages. Re-processing and re-transmission by the engine may cause problems.

Refer to Backup and Restore for details on how to configure backups.